Springfield vs Axon

Springfield 311 is a tool for residents of the City of Springfield, MA to request non-emergency services from the city anytime, anywhere. The tool enables residents to request services and report a wide range of issues similar to the City's 311 portal. This tool enables residents to take and attach pictures to requests for service and provide the exact location of the issue using GPS coordinates thus enabling the city to deliver services in a quicker and more effective manner.

Public safety professionals need tools that are as mobile as they are. The Axon app was built so law enforcement officers and supervisors can securely view and manage their digital evidence and records anytime, anywhere. The intuitive interface includes a homepage dashboard with quick links to evidence that is missing an ID or category. Officers can use the app to complete evidence workflows while in the field, increasing agency efficiency and data compliance, as well as improving officer satisfaction. Officers can review evidence in the field after the incident, providing investigators with the ability to gain a more complete perspective on how events unfolded. They can also use the app to initiate digital evidence collection by inviting witnesses to submit their photos and videos directly to the agency, ensuring a clean chain of custody. Agencies using Axon Records additionally benefit from the ability to write, submit, and search records from the Axon app. Their homepage dashboard also includes pending records tasks, as well as a quick link to create a new record. FEATURES INCLUDE: - Evidence management (DEMS): search, playback, manage metadata - Records management (RMS): search, write, continue/edit, submit, review - Axon Evidence user permissions maintained across desktop and mobile - Homepage dashboard that highlights missing data (plus pending tasks for RMS users) - Integration with the device’s biometric security - Dictation support (talk-to-text) for report writing - Ability to request evidence from a community member - Secure access - all data remains in the cloud with no local storage NOTE: Your agency must have a subscription to Axon Evidence or Axon Records to benefit from this app. Not an Axon customer? Contact us at axon.com/contact.