Free

Details

  • Released
  • Updated
  • February 22, 2012
  • October 20, 2021

Features

Springfield screenshot #1 for iPhone
Springfield screenshot #2 for iPhone
Springfield screenshot #3 for iPhone
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About

Report non-emergency city service issues and request assistance anytime, anywhere. Submit requests with photos and precise GPS locations to help the city respond faster and more effectively.

Report non-emergency city issues
Request city services
Attach photos to requests
Use GPS for precise location
Track service requests
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What's New in Springfield

7.0.8

October 20, 2021

Ability for city to provide a response Additional services available which require info before submitting a request

User reviews

App is trash

To set up a username, it says a characters with at least one number. I have tried at least a dozen different variations and none work. Fix this thank you

Needs work

Downloaded app but unable to create an account.
I wanted to report a dead animal I saw on my walk so I took a picture of it, but there’s no way of attaching that picture.

Doesn’t save login info

Inconvenient because it won’t save login info. I deleted app.

Good start but needs Code Enforcement

This local app is a good start for reporting issues, but also needs a code enforcement section to report problem properties.

The interface also lacks a way to correct registration errors. I entered an incorrect email address for instance and there was no way to correct it except by registering again.
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FAQ

What is Springfield 311?

Springfield 311 is a mobile application designed for residents of Springfield, MA, to report non-emergency city service issues and request services directly to the city.

Can I report issues with photos using Springfield 311?

Yes, Springfield 311 allows you to take and attach pictures to your service requests, providing visual context for the issue.

How does Springfield 311 help the city respond faster?

By enabling residents to provide exact locations using GPS coordinates and attach relevant photos, the app helps the city deliver services more quickly and effectively.

What kind of issues can I report with Springfield 311?

You can report a wide range of non-emergency issues to the city, similar to what you would find on the City's 311 portal.

Is Springfield 311 available on all devices?

Springfield 311 is supported on iPhone, iPad, and iPod devices.

When was Springfield 311 last updated?

The app was last updated on October 20, 2021, with version 7.0.8.

What is the age rating for Springfield 311?

Springfield 311 has an age rating of 4+.

Does Springfield 311 have ads?

No, Springfield 311 does not contain advertisements.