Springfield vs DATIS e3
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Springfield
Report non-emergency city service issues and request assistance anytime, anywhere. Submit requests with photos and precise GPS locations to help the city respond faster and more effectively.
- Report non-emergency city issues
- Request city services
- Attach photos to requests
- Use GPS for precise location
- Track service requests
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Springfield 311 is a tool for residents of the City of Springfield, MA to request non-emergency services from the city anytime, anywhere. The tool enables residents to request services and report a wide range of issues similar to the City's 311 portal. This tool enables residents to take and attach pictures to requests for service and provide the exact location of the issue using GPS coordinates thus enabling the city to deliver services in a quicker and more effective manner.
DATIS e3
Access core organizational functionalities from your mobile device. View your organizational chart, collaborate with your team, and manage workflows on the go. Designed for a modern, mobile workforce, it provides essential information anytime, anywhere.
- Interactive organizational chart
- Team collaboration tools
- Workflow review and approval
- Access information anywhere
- Mobile workforce solution
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This app provides the complete e3 experience on your mobile device. View your entire organization in the palm of your hand. Designed for today’s modern and mobile workforce, the e3 mobile app provides you with access to all of the core functionalities available within e3 right from your phone. View the interactive organizational chart, collaborate with your team, review and approve workflows, and access all the information you need from anywhere at any time. This application is only available for ContinuumCloud clients using the DATIS e3 solution.
Screenshots
Verdict
The clearest difference is rating: DATIS e3 at 2.3 against Springfield's 1.8. DATIS e3 also leads on update cadence (every 3 months vs every 28 months) and review sentiment (18% vs 0%). Springfield's advantage is iOS requirement (11.0 vs 13.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DATIS e3 holds the better App Store score, 2.3 against 1.8. That said, the two scores are not equally well evidenced: DATIS e3 has 67 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 0% of Springfield's written reviews are positive against 18% of DATIS e3's.
Springfield ships an update every 28 months, DATIS e3 every 3 months. The most recent releases landed on September 29, 2026 and September 30, 2026 respectively.
| Parameter | Springfield | DATIS e3 |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (4 ratings) | 2.3 (67 ratings) — better |
| Positive reviews | 0.0% of reviews | 17.9% of reviews — better |
| Number of ratings | 4 | 67 — better |
| Update frequency | Every 28 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 11.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 36 MB | 31 MB |
| Age rating | 4+ | 4+ |
| Developer | Intelligov, Inc. | ContinuumCloud LLC |
Customer experience
Springfield
DATIS e3
In-app purchases
Springfield
No in-app purchases
DATIS e3
No in-app purchases









