Comparison

Springfield vs DATIS e3

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Springfield

Report non-emergency city service issues and request assistance anytime, anywhere. Submit requests with photos and precise GPS locations to help the city respond faster and more effectively.

Highlights
  • Report non-emergency city issues
  • Request city services
  • Attach photos to requests
  • Use GPS for precise location
  • Track service requests
Features
Read full description

Springfield 311 is a tool for residents of the City of Springfield, MA to request non-emergency services from the city anytime, anywhere. The tool enables residents to request services and report a wide range of issues similar to the City's 311 portal. This tool enables residents to take and attach pictures to requests for service and provide the exact location of the issue using GPS coordinates thus enabling the city to deliver services in a quicker and more effective manner.

About

DATIS e3

Access core organizational functionalities from your mobile device. View your organizational chart, collaborate with your team, and manage workflows on the go. Designed for a modern, mobile workforce, it provides essential information anytime, anywhere.

Highlights
  • Interactive organizational chart
  • Team collaboration tools
  • Workflow review and approval
  • Access information anywhere
  • Mobile workforce solution
Features
Read full description

This app provides the complete e3 experience on your mobile device. View your entire organization in the palm of your hand. Designed for today’s modern and mobile workforce, the e3 mobile app provides you with access to all of the core functionalities available within e3 right from your phone. View the interactive organizational chart, collaborate with your team, review and approve workflows, and access all the information you need from anywhere at any time. This application is only available for ContinuumCloud clients using the DATIS e3 solution.

Screenshots

Springfield3 screens
DATIS e34 screens

Verdict

The call

The clearest difference is rating: DATIS e3 at 2.3 against Springfield's 1.8. DATIS e3 also leads on update cadence (every 3 months vs every 28 months) and review sentiment (18% vs 0%). Springfield's advantage is iOS requirement (11.0 vs 13.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DATIS e3 holds the better App Store score, 2.3 against 1.8. That said, the two scores are not equally well evidenced: DATIS e3 has 67 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 0% of Springfield's written reviews are positive against 18% of DATIS e3's.

UpkeepUpdate frequency

Springfield ships an update every 28 months, DATIS e3 every 3 months. The most recent releases landed on September 29, 2026 and September 30, 2026 respectively.

Scorecard5 real differences · 5 level
Springfield versus DATIS e3: the parameters behind the verdict, then further details
ParameterSpringfieldDATIS e3
PriceFreeFree
Rating1.8 (4 ratings)2.3 (67 ratings) — better
Positive reviews0.0% of reviews17.9% of reviews — better
Number of ratings467 — better
Update frequencyEvery 28 monthsEvery 3 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS11.0 — better13.0
Further details — not scored
Size36 MB31 MB
Age rating4+4+
DeveloperIntelligov, Inc.ContinuumCloud LLC

Customer experience

Springfield

All ratings4 ratings
Positive25.0%
Neutral0.0%
Negative75.0%
Written reviews4 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

DATIS e3

All ratings67 ratings
Positive25.4%
Neutral6.0%
Negative68.7%
Written reviews28 reviews
Positive17.9%
Neutral14.3%
Negative67.9%

In-app purchases

None

Springfield

No in-app purchases

None

DATIS e3

No in-app purchases

Questions

Is Springfield free?
Springfield is free to download, with no in-app purchases.
Is DATIS e3 free?
DATIS e3 is free to download, with no in-app purchases.
Which has better reviews, Springfield or DATIS e3?
DATIS e3 is rated higher. Springfield averages 1.8 out of 5 from 4 ratings, while DATIS e3 averages 2.3 from 67 ratings.
Do Springfield or DATIS e3 have ads?
Neither Springfield nor DATIS e3 shows ads.
Which is updated more often, Springfield or DATIS e3?
Springfield ships an update every 28 months, and DATIS e3 every 3 months. Most recently, Springfield was updated on September 29, 2026 and DATIS e3 on September 30, 2026.

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