Springfield vs TruGreen
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Springfield
Report non-emergency city service issues and request assistance anytime, anywhere. Submit requests with photos and precise GPS locations to help the city respond faster and more effectively.
- Report non-emergency city issues
- Request city services
- Attach photos to requests
- Use GPS for precise location
- Track service requests
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Springfield 311 is a tool for residents of the City of Springfield, MA to request non-emergency services from the city anytime, anywhere. The tool enables residents to request services and report a wide range of issues similar to the City's 311 portal. This tool enables residents to take and attach pictures to requests for service and provide the exact location of the issue using GPS coordinates thus enabling the city to deliver services in a quicker and more effective manner.
TruGreen
Manage all your lawn care needs conveniently from your phone. Receive personalized tips, schedule services, track visits, and make secure payments.
- Personalized seasonal lawn care tips
- Update account information
- Schedule or reschedule lawn service
- Real-time notifications
- View upcoming visits and plan details
- Make secure payments
- Contact customer support
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When you trust the pros, managing your lawn care is easy. With the TruGreen mobile app, you can handle all your lawn care needs from your phone—making our service more convenient than ever. Receive personalized seasonal lawn care tips, update your account information, schedule or reschedule your lawn service, get real-time notifications, view upcoming visits and plan details, make secure payments, contact customer support, and more. Current customers can sign up with your TruGreen account number and stay on top of your plan with just a few simple taps.
Screenshots
Verdict
The clearest difference is rating: TruGreen at 4.6 against Springfield's 1.8. TruGreen also leads on update cadence (every 5 weeks vs every 28 months) and ratings volume (22K vs 4). Springfield's advantage is iOS requirement (11.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TruGreen holds the better App Store score, 4.6 against 1.8. That said, the two scores are not equally well evidenced: TruGreen has 22K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 0% of Springfield's written reviews are positive against 10% of TruGreen's.
Springfield ships an update every 28 months, TruGreen every 5 weeks. The most recent releases landed on September 29, 2026 and October 12, 2026 respectively.
| Parameter | Springfield | TruGreen |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (4 ratings) | 4.6 (22K ratings) — better |
| Positive reviews | 0.0% of reviews | 10.0% of reviews — better |
| Number of ratings | 4 | 22K — better |
| Update frequency | Every 28 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 11.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 36 MB | 87 MB |
| Age rating | 4+ | 4+ |
| Developer | Intelligov, Inc. | TruGreen Limited Partnership |
Customer experience
Springfield
TruGreen
Bugs and requests
Springfield
Not enough reviews yet to summarise bugs or requests.
TruGreen
Reported bugs
4 issues- Persistent loading issues
- Unreliable GPS tracking
- Inconsistent push notifications
- Inability to unsubscribe from services
Requested features
4 requests- Ability to view and manage scheduled services
- Improved in-app communication with technicians
- Customizable notification settings
- Seamless integration between app and website
In-app purchases
Springfield
No in-app purchases
TruGreen
No in-app purchases
