Comparison

MyNCU Mobile vs InTouch CU Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyNCU Mobile

Manage your finances on the go with this mobile banking app. Send money, deposit checks, pay bills, and control your debit and credit cards. Secure login with biometrics and access financial tools to manage your money.

Highlights
  • Send money with Zelle
  • Mobile wallet payments
  • Card controls and alerts
  • Mobile check deposit
  • Biometric login security
  • Online account and loan applications
  • Bill pay and transfers
  • Money management tools
Features
Read full description

Easily and safely send money with Zelle, tap and pay using our mobile wallet and instantly access your debit card and credit card if you misplace it or suspect fraud. The MyNCU Mobile App lets you conveniently deposit checks, open accounts, apply for loans, make transfers, and more. Our new quick links in the More menu give you fast access to frequently used features. The new look of our Branch and ATM locator allows for 3D mapping, 360-degree rotations, and street views to make your search easier than ever. • Send Money with Zelle® Whether it's saving you a trip to the ATM or taking out the guesswork of divvying up the lunch tab, Zelle is a fast, safe and easy way to send and request money. Funds are sent directly to the recipient's account in a matter of minutes¹, and all you need is the recipient's email address or U.S. mobile phone number. • Mobile Wallet Use your Neighborhood CU debit card and credit card to pay digitally on your devices with Apple Pay, Samsung Pay, Google Pay, and more. Card Controls at Your Fingertips • Card Controls at Your Fingertips Easily turn off and on your debit card and credit card with Card Controls and Alerts. If you need to report your card lost or stolen, quickly do so with Debit Card Lost/Stolen. • Mobile Deposit Conveniently deposit your checks through the MyNCU Mobile App with the tap of a button. • Biometric Security Safely and securely log in using the latest in biometric technology to secure your mobile banking. Access is easy using facial recognition, fingerprints, or a username and password. • Apply Online Conveniently apply for accounts or loans through the MyNCU App. • Bill Pay & Transfers Easily transfer between accounts and use Bill Pay to make paying bills a breeze. • Money Management This easy-to-use personal finance dashboard inside Online Banking and the MyNCU Mobile App gives you access debt payoff calculators and the ability to set and track your financial goals and trends.

About

InTouch CU Mobile

Manage your finances on the go with this secure mobile banking app. Access accounts, transfer funds, pay bills, and deposit checks directly from your device. Set up alerts and manage your cards for complete control.

Highlights
  • View account balances and transactions
  • Transfer money between accounts
  • Pay bills and other people
  • Set up balance and transaction alerts
  • Deposit checks
  • Manage debit and credit cards
Features
Read full description

InTouch Mobile Banking is a secure, convenient way to access your accounts anytime, anywhere, using your mobile device. With InTouch CU Mobile, you can: • View balances and transactions • Move money between internal and external accounts you own • Pay bills and other people you know and trust • Set up balance and transaction alerts • Deposit checks and manage your debit and credit cards

Screenshots

MyNCU Mobile4 screens
InTouch CU Mobile4 screens

Verdict

The call

MyNCU Mobile and InTouch CU Mobile both sit at 4.8 stars, but that hides the real split: 65% of MyNCU Mobile's written reviews are positive against 38% of InTouch CU Mobile's. MyNCU Mobile also leads on monetization model (free vs free with in-app purchases) and ratings volume (7.6K vs 2.4K). InTouch CU Mobile's advantage is update cadence (monthly vs every 3 months). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for MyNCU Mobile against 4.9 for InTouch CU Mobile. Both are backed by a comparable volume of ratings — 7.6K and 2.4K respectively. Written reviews are what separate them: 65% of MyNCU Mobile's written reviews are positive against 38% of InTouch CU Mobile's.

UpkeepUpdate frequency

MyNCU Mobile ships an update every 3 months, InTouch CU Mobile monthly. Both last shipped on October 29, 2026.

Scorecard4 real differences · 6 level
MyNCU Mobile versus InTouch CU Mobile: the parameters behind the verdict, then further details
ParameterMyNCU MobileInTouch CU Mobile
PriceFreeFree
Rating4.8 (7.6K ratings)4.9 (2.4K ratings) — better
Positive reviews65.4% of reviews — better38.0% of reviews
Number of ratings7.6K — better2.4K
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS17.016.0 — better
Further details — not scored
Size115 MB177 MB
Age rating4+4+
DeveloperNeighborhood Credit Union – Dallas, TexasInTouch Credit Union

Customer experience

MyNCU Mobile

All ratings7,591 ratings
Positive95.2%
Neutral1.8%
Negative3.0%
Written reviews104 reviews
Positive65.4%
Neutral6.7%
Negative27.9%

InTouch CU Mobile

All ratings2,357 ratings
Positive97.5%
Neutral1.7%
Negative0.9%
Written reviews79 reviews
Positive38.0%
Neutral8.9%
Negative53.2%

User reviews

MyNCU Mobile

From 7.6K App Store ratings

What we love

  • 🤩 Excellent service and commitment to members
  • 👍 User-friendly and intuitive app
  • 🚀 Convenient mobile banking features
  • 💰 Competitive rates and products

Room to improve

  • 🐛 Buggy and glitchy performance
  • 🤔 Confusing UI changes
  • 🔒 Concerns about security and privacy
  • 🚫 Inability to access accounts

InTouch CU Mobile

From 2.4K App Store ratings

What we love

  • 💯 The best
  • 🔒 Fraud service is excellent
  • 👍 Employee help is great
  • 🚀 Mobile deposits are easy
  • 👍 New app update is great

Room to improve

  • 🔍 Transfer between accounts is difficult
  • 🤔 Poor app, confusing to use
  • 🐛 Unreliable, glitchy, and crashes often
  • 🔑 Difficult login process, forgets user data
  • 🤖 Outdated and lacks basic functionality

Bugs and requests

MyNCU Mobile

Reported bugs

3 issues
  • Frequent app crashes and freezes
  • Mobile deposit feature not working properly
  • Inability to access accounts after app updates

Requested features

4 requests
  • Add mobile check deposit
  • Implement Apple/Google Pay support
  • Improve mobile deposit functionality
  • Provide better in-app support and communication

InTouch CU Mobile

Reported bugs

5 issues
  • Login screen freezes
  • Deposit check photo capture issues
  • App crashes on launch
  • Login issues, can't move past security question
  • Infinite login loop

Requested features

5 requests
  • Add Zelle integration
  • Show credit card balance in app
  • Implement one-touch login
  • Provide location-based ATM finder
  • Add account nickname feature

In-app purchases

None

MyNCU Mobile

No in-app purchases

None

InTouch CU Mobile

No in-app purchases

Questions

Is MyNCU Mobile free?
MyNCU Mobile is free to download, with no in-app purchases.
Is InTouch CU Mobile free?
InTouch CU Mobile is free to download, with no in-app purchases.
Which has better reviews, MyNCU Mobile or InTouch CU Mobile?
InTouch CU Mobile is rated higher. MyNCU Mobile averages 4.8 out of 5 from 7.6K ratings, while InTouch CU Mobile averages 4.9 from 2.4K ratings.
Do MyNCU Mobile or InTouch CU Mobile have ads?
Neither MyNCU Mobile nor InTouch CU Mobile shows ads.
Which is updated more often, MyNCU Mobile or InTouch CU Mobile?
MyNCU Mobile ships an update every 3 months, and InTouch CU Mobile monthly. Most recently, MyNCU Mobile was updated on October 29, 2026 and InTouch CU Mobile on October 29, 2026.

Other comparisons