My Optus vs ZenSim
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Optus
Easily manage all your services, view subscriptions, and shop for new deals. Get 24/7 support and make secure payments. Even non-customers can explore network offerings and deals.
- Manage services
- View subscriptions
- Shop for deals
- 24/7 messaging support
- Secure payments
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The My Optus App is the easiest way for customers to manage all of their services, and get support when you need it. * SubHub View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus * Shopping experience Making it even easier to shop and buy with us * Messaging Access 24/7 support at your fingertips * Payments made easier Make fast, secure and easy payments * Not an Optus customer? You can still download My Optus App to experience the Optus network and shop our latest deals Help & Support: https://optus.com.au/support Optus Privacy Policy: https://www.optus.com.au/about/legal/privacy
ZenSim
Manage your eSIMs and travel data plans with this app. Activate new eSIMs, purchase travel data, and monitor your account usage and plan details.
- Activate eSIMs
- Purchase Travel eSIMs
- Manage account
- Check usage
- Order add-ons
- Change plan
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Welcome to the ZenSim app, where you can activate your eSIMs, buy Travel eSIMs, manage your account, check your usage, order add-ons, change your plan and more.
Screenshots
Verdict
The clearest difference is review sentiment: ZenSim at 80% against My Optus's 22%. My Optus's advantage is rating (4.5 vs 3.7) and ratings volume (1.1K vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Optus holds the better App Store score, 4.5 against 3.7. That said, the two scores are not equally well evidenced: My Optus has 1.1K ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 22% of My Optus's written reviews are positive against 80% of ZenSim's, so the app with the better star average is not the one people write more warmly about.
My Optus ships an update every 3 weeks, ZenSim fortnightly. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.
| Parameter | My Optus | ZenSim |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (1.1K ratings) — better | 3.7 (3 ratings) |
| Positive reviews | 21.8% of reviews | 80.0% of reviews — better |
| Number of ratings | 1.1K — better | 3 |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 160 MB | 52 MB |
| Age rating | 4+ | 9+ |
| Developer | Optus Mobile | ZenSim |
Customer experience
My Optus
ZenSim
Bugs and requests
My Optus
Reported bugs
3 issues- Login issues and inability to access account details
- Inconsistent data tracking and usage reporting
- Inability to complete basic tasks like bill payments
Requested features
4 requests- Add dark mode option
- Improve app stability and reliability
- Provide better transparency on data usage and billing
- Enhance customer service and support channels
ZenSim
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Optus
No in-app purchases
ZenSim
No in-app purchases
