My Firestone vs Fuel Forward
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Firestone
Manage your vehicle's maintenance, track service history, and find nearby locations. Schedule appointments, request roadside assistance, and access exclusive offers. Keep your car running smoothly with convenient digital tools.
- Track maintenance alerts
- Review service history
- Manage multiple vehicles
- Find nearby stores
- Schedule appointments
- Request roadside assistance
- Shop for tires
Read full descriptionHide full description
Take Control of Your Car Now, you can take our crew with you! The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. Download the free app today. TRACK MAINTENANCE – Get alerts for upcoming maintenance and service recommendations from your vehicle’s manufacturer. REVIEW HISTORY – Access the details of each and every Firestone Complete Auto Care service visit in your vehicle’s history, right from your mobile device. MANAGE YOUR CARS – See all of your vehicles at a glance. FIND A STORE – Use the app to locate the Firestone Complete Auto Care most convenient for you – closest to home, closest to work, wherever your drive may take you. SAVE MONEY – Get special offers and deals to keep your vehicle running newer, longer. SCHEDULE APPOINTMENTS — Maximize your time and easily schedule an appointment for in-store service right from the app. REQUEST ASSISTANCE – Call for roadside help 24/7/365 – whenever you need it. SHOP TIRES – Find the perfect tire for your vehicle from our best-in-class selection from the app.
Fuel Forward
Pay for fuel conveniently and securely from your driver's seat at participating gas stations. Save money with exclusive promotions and track your loyalty points. Find stations, view prices, and manage your transaction history all within the app.
- Convenient mobile payments at the pump
- Save on fuel and access promotions
- Secure mobile wallet transactions
- Find nearby gas stations with directions
- View fuel prices and station amenities
- Track loyalty points and transaction history
Read full descriptionHide full description
The Fuel Forward® App is your mobile sidekick at Phillips 66®, Conoco® and 76® stations nationwide. Download the app today for an easy way to pay and save on fuel. No need to take out your wallet. Simply create an account in the app, add your favorite payment method, and enjoy the benefits to keep you going forward! The Fuel Forward® App allows you to: -Enjoy convenient mobile payments right from your driver’s seat -Save on fuel and get access to special promotions -Make safe, secure transactions from the mobile wallet at the pump and inside the store -Find and get directions to Phillips 66®, Conoco® and 76® stations -Discover fuel prices near you and view station amenities -View transaction history and mobile receipts -Earn and track KickBack® loyalty program points at participating locations Accepted Payment Methods: Visa, Mastercard, Discover, American Express, PayPal, Venmo, Click to Pay, Apple Pay, Direct Pay (link to your checking account), Phillips 66®, Conoco® and 76® credit cards and Phillips 66®, Conoco® and 76® gift cards. Apply for a Phillips 66®, Conoco® or 76® credit card directly through the app.* Set up your mobile wallet: 1. Create and login to your account 2. Select Wallet on the menu bar 3. Click the + sign 4. Add your favorite payment method and start saving on fuel! Pay with your phone: 1. Open the app when you’re at the station 2. Select Pay button 3. Enter your pump number and select Authorize 4. Fill up your vehicle and you’re ready to keep going forward! Your receipt will display automatically in the app. By downloading this app, you agree to receive offers, discounts, and other benefits specifically designed for app users. If you change your mind and do not wish to receive the offers, you may delete the app at any time. * Subject to credit approval. Terms and conditions apply.
Screenshots
Verdict
The clearest difference is monetization model: Fuel Forward at free against My Firestone's free with in-app purchases. Fuel Forward also leads on chart position (#168 vs unranked) and iOS requirement (15.6 vs 17.6). My Firestone's advantage is update cadence (monthly vs every 3 months). On price, rating, review sentiment and ratings volume there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for My Firestone against 4.9 for Fuel Forward. Both are backed by a comparable volume of ratings — 60K and 67K respectively. Written reviews are what separate them: 57% of My Firestone's written reviews are positive against 50% of Fuel Forward's.
My Firestone ships an update monthly, Fuel Forward every 3 months. Both last shipped on October 25, 2026.
| Parameter | My Firestone | Fuel Forward |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (60K ratings) | 4.9 (67K ratings) — better |
| Positive reviews | 57.3% of reviews — better | 50.1% of reviews |
| Number of ratings | 60K | 67K — better |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | — | #168 — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.6 | 15.6 — better |
| Further details — not scored | ||
| Size | 72 MB | 81 MB |
| Age rating | 4+ | 17+ |
| Developer | Bridgestone Retail Operations, LLC | Phillips 66 Company |
Customer experience
My Firestone
Fuel Forward
User reviews
My Firestone
From 60K App Store ratingsWhat we love
- 👍 Convenient app for scheduling appointments
- 🚀 Easy to use and navigate
- 💡 Keeps track of vehicle maintenance history
- 🔒 Reliable and honest mechanics
- 👍 Outstanding customer service
Room to improve
- 🐛 App functionality issues (appointment scheduling, service history tracking)
- 🤔 Mismatch between app and in-store availability/processes
- 🤔 Lack of transparency on pricing and services
- 🤔 Inconsistent experiences across different Firestone locations
Fuel Forward
From 67K App Store ratingsWhat we love
- 🚀 Convenient and efficient
- 💡 Ability to find cheapest 76 station
- 👍 Excellent service at some locations
- 🚀 Fast and smooth experience
- 👍 Easy to use
Room to improve
- 🐛 App not working/unreliable
- 🐛 Difficult to use/unorganized
- 🐛 Frequent login issues
- 🐛 Inconsistent functionality at different stations
- 🐛 Difficult to combine discounts/rewards
Bugs and requests
My Firestone
Reported bugs
4 issues- App crashing or not loading properly
- Service history not syncing or updating correctly
- Appointment scheduling not working as expected
- Issues with accessing or importing past service records
Requested features
4 requests- Ability to make payments through the app
- Improved integration between app and in-store systems
- More detailed pricing information in the app
- Ability to view and manage Firestone credit card accounts
Fuel Forward
Reported bugs
4 issues- Pump activation failures
- Incorrect/missing discount application
- Account creation issues
- Syncing problems between old and new apps
Requested features
2 requests- Apple CarPlay integration
- Clearer indication of supported gas stations
In-app purchases
My Firestone
No in-app purchases
Fuel Forward
No in-app purchases
