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My Firestone

My Firestone

Firestone Complete Auto Care

58K ratings
259 reviews
🔧 Utilities
✈️ Travel
Free

Details

  • Released
  • Updated
  • February 27, 2012
  • August 15, 2026

Features

Developer

Bridgestone Retail Operations, LLC
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Reviews summary↘︎
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❓5 answered
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About

Manage your vehicle's maintenance, track service history, and find nearby locations. Schedule appointments, request roadside assistance, and access exclusive offers. Keep your car running smoothly with convenient digital tools.

✓Track maintenance alerts
✓Review service history
✓Manage multiple vehicles
✓Find nearby stores
✓Schedule appointments
✓Request roadside assistance
✓Shop for tires
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What users say

Summarized from real user reviews of My Firestone. Based on 58K reviews and a 4.8/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Travel app.

Positive things

  • 👍Convenient app for scheduling appointments
  • 🚀Easy to use and navigate
  • 💡Keeps track of vehicle maintenance history
  • 🔒Reliable and honest mechanics
  • 👍Outstanding customer service

Negative things

  • 🐛App functionality issues (appointment scheduling, service history tracking)
  • 🤔Mismatch between app and in-store availability/processes
  • 🤔Lack of transparency on pricing and services
  • 🤔Inconsistent experiences across different Firestone locations
See all reviews

What's New in My Firestone

7.2.0

August 15, 2026

1. Visual updates to the service list: We’ve made a few small visual improvements to the service list for a cleaner, more consistent experience. 2. Updates for Pilot Programs: We're providing enhancements in select markets to support upcoming features.

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User reviews

Most RecentHighest RatedLowest Rated

Easy sailing

Extremely easy to schedule, change, update appointments for my vehicles in the app. I love how the app also populates available offers for the services I may want or need.
DonB1363DonB1363

Awesome Service

Chuck and Mike are great to work with!!
walterj1988walterj1988

Details

Would like to have my vin number and more details about my individual vehicles
RextafierRextafier

Stores do not connect to scheduling feature

I have tried several times to schedule appointments with the app. They do not show in the store calendar and the employees/manager said they haven’t started using that feature.
Being able to see previous services is great though.
TravelerWithPurposeTravelerWithPurpose

No point

This is one of the worst apps I have ever downloaded. I guess now it matches the bad customer service experience of the stores.
91Myreviews1991Myreviews19
See 254 more reviews

Developer apps

Tires Plus
Tires Plus

From Tires Plus Total Car Care

✈️ Travel

(9.1K)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

App crashing or not loading properly

Bug

Service history not syncing or updating correctly

Bug

Appointment scheduling not working as expected

Bug

Issues with accessing or importing past service records

Bug
✨

Requested Features

4 requests

Ability to make payments through the app

Feature

Improved integration between app and in-store systems

Feature

More detailed pricing information in the app

Feature

Ability to view and manage Firestone credit card accounts

Feature

FAQ

What does the My Firestone app do?

The My Firestone app helps you manage your vehicle's maintenance, track your service history, and find nearby Firestone Complete Auto Care locations. You can also schedule appointments, request roadside assistance, and access special offers and deals.

What are the key features of the My Firestone app?

Key features include tracking upcoming maintenance, reviewing past service visits, managing all your vehicles in one place, finding the nearest store, scheduling appointments, requesting 24/7 roadside assistance, and shopping for tires.

Is the My Firestone app free to use?

Yes, the app is free to download and use. While the app itself is free, it may offer in-app purchases for certain services or products, and it also displays advertisements.

What kind of vehicles is this app compatible with?

The app is designed to help manage maintenance for any vehicle you own. It provides manufacturer recommendations and allows you to track service history for all your cars, regardless of make or model.

How can I use the My Firestone app for roadside assistance?

If you need help on the road, you can use the app to request roadside assistance. The app provides a direct way to call for help 24/7/365, ensuring you can get support whenever you need it.