My Firestone Reviews: Is It Legit?

My Firestone
My Firestone
Bridgestone Retail Operations, LLC

Customer Experience

Positive experience57.2% of reviews
Neutral10.1% of reviews
Negative experience32.6% of reviews

~ Based on 276 written reviews from the US App Store.

What users say about My Firestone

Is My Firestone Safe?

My Firestone appears safe based on user ratings. AppsHunter Safety Score for My Firestone is 96/100.

This assessment is based on 58,290 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.0% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 58,290 App Store ratings for My Firestone.

Is My Firestone Legit?

My Firestone appears to be a legitimate app. AppsHunter Legitimacy Score for My Firestone is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Why does this exist?

Gotta love app designed so bad I have to stop and search where things are so I can use the app at all

Friendliest

Great service

Perfect

Service is amazing. The app is frustrating, never saves appointments. It randomizes the dates you selects too. Just call or use the website

Useful but Frustrating

The app is very helpful when it comes to scheduling appointments. But when I sign in to do so, I always end up with 2-3 notifications that I can’t find to get rid of. I go through every item in the menus trying to find what I’m being notified of and the numbers never go away. Maddening.

iOS 17.6 or higher?

What’s the purpose of requiring such new iOS?

App needs work

When entering contact info, the keyboard doesn't close, covering the continue button.

Awesome Experience!

I had the best experience from the guy who helped me at front to the service done on my vehicle by Zander. I will recommend them to all my friends who live in the East Cobb area 🙌🏼

Great

The best

App sucks

App doesn’t work well at all. Try adding a car and it doesn’t save it. Also can’t update any info just keeps crashing. I have perfect cell service and a brand new phone.

FIX!!! Update Fix!!!!!!

can’t log in the app or website. i’ve changed my password multiple times and still nothing please fix

Perfect

Easy and convienant!

Service

Excellent customer service

Great Service

Chris Cash always does a great job for my family’s vehicles. He always go above and beyond to make sure all the service is done properly and the vehicle is safe and ready to drive. Please give Chris a pay raise he deserves it.

Dear Developer of the Firestone App

FIX THE ABILITY TO SEE THE UPCOMING APPOINTMENT IN THE APPLICATION. I’ve scheduled, then staff reschedules and I cannot change anything from within the app. I’ve also scheduled within the app and the appointment doesn’t show up.

Horribly maintained

Horribly maintained application. Has gone down hill, choppy, does not maintain records. Useless

Glitchy glitch

I just wanted my appointment scheduled
Chill out with my keyboard leave it alone.

Appointments in app not passing to store

Scheduling through the app for some reason does not actually pass to the store; when I have gone to store more than once and they have no appointments scheduled on their end (yes, I did properly scheduled them in the app, and no, I am not a boomer; I know how to use an app).

Easy sailing

Extremely easy to schedule, change, update appointments for my vehicles in the app. I love how the app also populates available offers for the services I may want or need.

Awesome Service

Chuck and Mike are great to work with!!

Details

Would like to have my vin number and more details about my individual vehicles