FRASERS.com vs AX Paris
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FRASERS.com
Discover a curated selection of fashion, beauty, and home goods from a renowned department store. Shop top brands, exclusive offers, and new collections. Save items to your wishlist and share with friends.
- Shop fashion, beauty, and home products
- Browse best-in-class and luxury brands
- Access family brand collections
- Receive exclusive offer notifications
- Save items to a Wish List
- Share products with friends
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Welcome to FRASERS. This is the House of Fraser you know and love… but with a refresh. A new look, a new approach and a new way to shop. Honouring the brand’s legacy, we’ve looked back to its inception in 1849, to make a return to our FRASERS roots. Playing on our beginnings as Arthur and Frasers and Frasers & Sons, we’re reclaiming the FRASERS name. We’ll be bringing you the very best curation of products, chosen with you in mind. You’ll be able to browse and buy from the same best-in-class brands across fashion, beauty and home, alongside some exciting new additions. This is your life, styled. By the nation’s lifestyle editor. Get ready to… - Shop the best of our family brands, from Sports Direct to Evans Cycles and GAME, all under one roof - Shop a selection of our favourite designer pieces from some of luxury’s biggest names - Get notifications about exclusive offers and new collections - Save products to your Wish List to buy later and share items you love with your friends Consider us your 24/7 Frasers store.
AX Paris
Shop the latest women's fashion trends and exclusive offers. Get early access to sales and restocks. Discover clothing suitable for any occasion, all within a user-friendly interface.
- Shop latest styles
- Exclusive offers and discounts
- Early access to sales
- Restock notifications
- Clothing for every occasion
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Download the app to shop the latest styles this season! Keep up to date with the latest fashion trends and product drops, get exclusive offers and discounts as well as first access to our sale and best seller restocks. The AX Paris app will bring you clothing to suit every occasion!
Screenshots
Verdict
The clearest difference is rating: FRASERS.com at 4.7 against AX Paris's 2.0. FRASERS.com also leads on review sentiment (62% vs 27%) and ads (none vs shown). AX Paris's advantage is monetization model (ad-supported vs free with in-app purchases). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FRASERS.com holds the better App Store score, 4.7 against 2.0. That said, the two scores are not equally well evidenced: FRASERS.com has 472 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 62% of FRASERS.com's written reviews are positive against 27% of AX Paris's.
FRASERS.com ships an update every 3 weeks, AX Paris fortnightly. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.
| Parameter | FRASERS.com | AX Paris |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (472 ratings) — better | 2.0 (9 ratings) |
| Positive reviews | 62.3% of reviews — better | 26.5% of reviews |
| Number of ratings | 472 — better | 9 |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Ad-supported — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 16.4 |
| Further details — not scored | ||
| Size | 70 MB | 87 MB |
| Age rating | 4+ | 4+ |
| Developer | House of Fraser | www.axparis.co.uk ltd |
Customer experience
FRASERS.com
AX Paris
User reviews
FRASERS.com
From 472 App Store ratingsWhat we love
- 🚀 Easy to navigate
- 👍 Great selection of products
- 💰 Good prices and discounts
- 🚚 Fast delivery
- ⭐ Excellent quality products
Room to improve
- 🐛 Buggy app with crashes and glitches
- ❌ Poor customer service and lack of communication
- 🔍 Difficult to find specific items and filter options
- 💰 Expensive delivery and return fees
- 🤔 Misleading product descriptions and sizing information
AX Paris
From 9 App Store ratingsWhat we love
- 👍 Love the clothes
- 👍 Great clothing range
- 👍 Amazing designs
- 👍 Clothes fit well
- 👍 Good quality items
Room to improve
- 😞 Poor returns policy
- 😞 Customers pay for returns
- 😞 Low cash refund options
- 😞 Poor quality clothing
- 😞 App and website dated
Bugs and requests
FRASERS.com
Reported bugs
5 issues- App crashes and freezes frequently
- Order tracking and status information not reliable
- Unable to change email address or other account details
- Inconsistent pricing and availability between app and website
- Delivery issues and lost/missing items
Requested features
5 requests- Improve search and filtering capabilities
- Provide better customer support and communication channels
- Simplify the returns process
- Integrate loyalty program and points tracking
- Enhance mobile app functionality and stability
AX Paris
Reported bugs
8 issues- Returns portal not working
- App glitch causing incorrect size order
- App constantly prompts for update
- App stuck in update loop
- App not working after update
Show 3 moreShow fewer
- App not opening after update
- App redirects to App Store repeatedly
- App not uploading/updating
Requested features
12 requests- Add cosmetics department
- Model products on diverse body types
- Add size filter
- Add colour filter
- Add style filter
Show 7 moreShow fewer
- Add occasion filter
- Add price filter
- Offer free delivery
- Offer free returns
- Offer plus size options
- Improve app filtering capabilities
- Improve website filtering capabilities
In-app purchases
FRASERS.com
No in-app purchases
AX Paris
No in-app purchases
