FRASERS.com vs Debenhams
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FRASERS.com
Discover a curated selection of fashion, beauty, and home goods from a renowned department store. Shop top brands, exclusive offers, and new collections. Save items to your wishlist and share with friends.
- Shop fashion, beauty, and home products
- Browse best-in-class and luxury brands
- Access family brand collections
- Receive exclusive offer notifications
- Save items to a Wish List
- Share products with friends
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Welcome to FRASERS. This is the House of Fraser you know and love… but with a refresh. A new look, a new approach and a new way to shop. Honouring the brand’s legacy, we’ve looked back to its inception in 1849, to make a return to our FRASERS roots. Playing on our beginnings as Arthur and Frasers and Frasers & Sons, we’re reclaiming the FRASERS name. We’ll be bringing you the very best curation of products, chosen with you in mind. You’ll be able to browse and buy from the same best-in-class brands across fashion, beauty and home, alongside some exciting new additions. This is your life, styled. By the nation’s lifestyle editor. Get ready to… - Shop the best of our family brands, from Sports Direct to Evans Cycles and GAME, all under one roof - Shop a selection of our favourite designer pieces from some of luxury’s biggest names - Get notifications about exclusive offers and new collections - Save products to your Wish List to buy later and share items you love with your friends Consider us your 24/7 Frasers store.
Debenhams
Discover a wide selection of fashion, beauty, and home goods from popular brands. Get inspired by the latest trends, shop for skincare and makeup, and find stylish home decor. Receive exclusive offers and track your orders easily.
- Explore 16,000+ brands
- Latest fashion trends
- Skincare, makeup, and fragrances
- Home decor and essentials
- Exclusive offers via push notifications
- Secure checkout
- Order tracking
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Fashion. Beauty. Home. Explore 16,000+ of your favourite brands across fashion, beauty & home, anytime, anywhere with the Debenhams app. Be inspired by the latest trends in Fashion from British names you love, including Coast, Karen Millen, Warehouse, Oasis, Burton, DP and Misspap. Elevate your Beauty routine with iconic names to covet, stocking up on skincare, makeup and signature fragrances you’ll fall in love with. With names such as Estée Lauder, YSL, Hugo Boss and more, your beauty collection has never looked better. Discover stylish options for every home. From a seasonal refresh to those everyday essentials we've got you covered with tasteful touches through bedding, tableware and furniture updates, ready for family moments and entertaining with friends. Add a hint of SMEG, Slumberdown and Yankee Candle to your space and enjoy a haven that feels like home. Opt in to receive our push notifications, so you can stay in the loop on exclusive offers and launches. Trust us, you don’t want to miss them. Enjoy a secure checkout, every time, meaning you can shop your favourites quickly and with ease. Thank us later. Track your order from discovery to delivery and follow your parcel’s journey to your door. With every lifestyle in mind, Debenhams has something for everyone to discover, shop and love. Keep an eye out for some famous faces in collaboration with our renowned brands, so you can be inspired in this season and the next. We’re owning the everyday, and we can’t wait for you to join us.
Screenshots
Verdict
The clearest difference is ads: FRASERS.com at none against Debenhams's shown. FRASERS.com also leads on ratings volume (471 vs 19) and review sentiment (64% vs 52%). Debenhams's advantage is update cadence (weekly vs every 3 weeks) and rating (4.9 vs 4.7). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Debenhams holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: FRASERS.com has 471 ratings behind it against 19, so its average is the more settled of the two. Written reviews complicate that: 64% of FRASERS.com's written reviews are positive against 52% of Debenhams's, so the app with the better star average is not the one people write more warmly about.
FRASERS.com ships an update every 3 weeks, Debenhams weekly. The most recent releases landed on October 2, 2026 and September 30, 2026 respectively.
| Parameter | FRASERS.com | Debenhams |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (471 ratings) | 4.9 (19 ratings) — better |
| Positive reviews | 63.8% of reviews — better | 51.7% of reviews |
| Number of ratings | 471 — better | 19 |
| Update frequency | Every 3 weeks | Weekly — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Ad-supported — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.6 |
| Further details — not scored | ||
| Size | 70 MB | 67 MB |
| Age rating | 4+ | 4+ |
| Developer | House of Fraser | DBZ MARKETPLACE LIMITED |
Customer experience
FRASERS.com
Debenhams
Bugs and requests
FRASERS.com
Reported bugs
5 issues- App crashes and freezes frequently
- Order tracking and status information not reliable
- Unable to change email address or other account details
- Inconsistent pricing and availability between app and website
- Delivery issues and lost/missing items
Requested features
5 requests- Improve search and filtering capabilities
- Provide better customer support and communication channels
- Simplify the returns process
- Integrate loyalty program and points tracking
- Enhance mobile app functionality and stability
Debenhams
Not enough reviews yet to summarise bugs or requests.
In-app purchases
FRASERS.com
No in-app purchases
Debenhams
No in-app purchases
