Time Wasters
Never ordering from here again. I ordered a bed off of here and only one half of it arrived. I messaged them several times to get an update and when nothing came about it i spoke to them and they told me to wait 3 working days. Every time i would come back after those days i would be told to wait again and again. In total this has taken 2 months to be sorted, only today have i been told i’ll receive a refund, which again will take a long amount of time and even then they are trying to take the delivery fee off of my refund which i now have to chase up, even tho its THEIR fault.
Also every time they say they will come back to you with an update they do not, you have to chase them up AND you have to re-explain what’s happening every-time otherwise the AI will not address it, this is really stressful. Would not recommend you buying from here.
Also every time they say they will come back to you with an update they do not, you have to chase them up AND you have to re-explain what’s happening every-time otherwise the AI will not address it, this is really stressful. Would not recommend you buying from here.
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Always have variety
I have always found what I was looking for at Debenhams. They have a wide range of sellers and items with very competitive prices. Anytime I have had a query they have responded quickly and resolved any issues. Very happy with their services and will recommend to everyone.
Disappointing
I would like to give Debenhams a higher rating because they have a good variety of products. However, I have returned too many defective items, and I often have to chase my deliveries because the delivery service has been very disappointing. The refund process also takes too long, and many customers have the same complaint. Even smaller companies give refunds much faster.
Because of this, I can only give one star. I had to reorder one dress about five times before I received one in good condition. The quality control is not good, and I am surprised that a company like Wallis allows this. I think the company should care more about its customers.
Because of this, I can only give one star. I had to reorder one dress about five times before I received one in good condition. The quality control is not good, and I am surprised that a company like Wallis allows this. I think the company should care more about its customers.
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Debenhams Plus way
Absolutely fantastic way to order essential products for your home. There is a huge range of products available at very competitive prices, with simple and flexible payment options to suit your needs. The ordering process is quick and easy, making shopping convenient and stress-free. Highly recommended for anyone looking for great value, choice, and affordable payment terms! ⭐⭐⭐⭐⭐
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Love the prices, hate the Glitching!
Was so disappointed when Debenhams disappeared from the high street so to be able to shop online and still get the huge selection of items was a bonus!
However, the app is awful!! It’s doesn’t matter how many times I reboot or reinstall the new updates, it still glitches when you’re scrolling through a selection. It drives me insane when I’ve selected all the things I need so I can narrow down my search, only for the items I’m looking at to glitch and then disappear OR worse still, the app just shuts down and boots you out! I am so tired of having to research and redo all the parameters and still never manage to get to the end of a search!! C’mon Debenhams, get rid of the GLITCH!!! If you do, it’s 5 stars from me ☺️
However, the app is awful!! It’s doesn’t matter how many times I reboot or reinstall the new updates, it still glitches when you’re scrolling through a selection. It drives me insane when I’ve selected all the things I need so I can narrow down my search, only for the items I’m looking at to glitch and then disappear OR worse still, the app just shuts down and boots you out! I am so tired of having to research and redo all the parameters and still never manage to get to the end of a search!! C’mon Debenhams, get rid of the GLITCH!!! If you do, it’s 5 stars from me ☺️
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