Love the prices, hate the Glitching!
Was so disappointed when Debenhams disappeared from the high street so to be able to shop online and still get the huge selection of items was a bonus!
However, the app is awful!! It’s doesn’t matter how many times I reboot or reinstall the new updates, it still glitches when you’re scrolling through a selection. It drives me insane when I’ve selected all the things I need so I can narrow down my search, only for the items I’m looking at to glitch and then disappear OR worse still, the app just shuts down and boots you out! I am so tired of having to research and redo all the parameters and still never manage to get to the end of a search!! C’mon Debenhams, get rid of the GLITCH!!! If you do, it’s 5 stars from me ☺️
However, the app is awful!! It’s doesn’t matter how many times I reboot or reinstall the new updates, it still glitches when you’re scrolling through a selection. It drives me insane when I’ve selected all the things I need so I can narrow down my search, only for the items I’m looking at to glitch and then disappear OR worse still, the app just shuts down and boots you out! I am so tired of having to research and redo all the parameters and still never manage to get to the end of a search!! C’mon Debenhams, get rid of the GLITCH!!! If you do, it’s 5 stars from me ☺️
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Gift cards as a form of return are rubbish
I returned a dress and they gave me a gift card. Which didn’t work. I wrote to Debenhams, they said the card had expired. It hadn’t. They couldn’t get the card to accept any amount over £50. So instead of £176 I have 4 gift cards. You can only use one per order. So I therefore have changed what I wanted to buy and had to pay multiple times for delivery. You need to sort out your website!
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Lovely stuff
Great will
Recommend
Recommend
Amazing service amazing shop
Love shopping on this App -it literally has everything-absolutely outstanding
BEWARE OF HIDDEN CHARGE
Delivery+ charge is a disgraceful way to add money to an order. It says it is optional so why make it so difficult to remove?!
