Merchants Mobile vs Paymode

Merchants Mobile gives Merchants Insurance Group’s policyholders access to important travel information while on the go, and allows them to document and report automobile claims on the spot in the event of an accident. Merchants Mobile lets you: • Contact Merchants’ claims service • Report an auto glass claim • Connect to your auto policy information online to retrieve vehicle & driver information • Document and report an auto accident claim in real-time • Know what to do in the event of an accident • Know how to get roadside assistance 
In order to use all features of Merchants Mobile you must: • Be a Merchants Insurance Group customer • Be enrolled and registered on www.merchantsgroup.com If you are have trouble downloading or using Merchants Mobile, please contact our toll-free support line at (800) 362-3343.

This app offers two experiences for our users—a payer experience and a vendor experience. The payer experience features ways to: Take action on your payments: • Approve / reject payments and payments within a payment file on the go • Filter payments by status, date, account, payment method, and more Track your payments: • View your payment history and trends at a glance • Get personalized insights based on your payments • Save money by keeping track of expiring card payments • View payments awaiting your approval, in process, and in exceptions Upload invoices on the go: • Effortlessly upload invoices from your email, files, or capture with your mobile device’s built-in camera Take action on your invoices: • Approve / reject invoices – both individually and in bulk – on the go • Filter invoices by invoice status, vendor name, invoice number, payer company, and more • Code invoices – quickly and accurately allocate costs directly within the system Track your invoices: • Get personalized insights based on your invoices • Save money by keeping track of available early-pay discounts • View invoices for approval and in final review states • Access a PDF preview of any invoice to ensure your information is legitimate and accurate • View your invoice history and trends at a glance • View invoice workflow, access and upload associated documents, and add internal comments easily Search for payments and invoices: • Effortlessly search for payments and invoices directly from the homepage using global search functionality Manage your account: • Switch between multiple memberships The vendor experience features ways to: • Receive payments easily and securely • Log in securely with biometric capabilities • Monitor your payment tracker • Gain insights into payment statuses • Review historical payments and remittance