Comparison

SecureZIP Reader vs HP Support Assistant

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SecureZIP Reader

Access and view compressed and encrypted files from cloud storage and email. Securely extract sensitive data using passphrases or digital certificates on your mobile device.

Highlights
  • Extract and view ZIP files
  • Decrypt encrypted files
  • Integrates with cloud storage
  • Supports passphrases and digital certificates
  • Open files in other apps
  • Browse ZIP file contents
Read full description

Now you can extract and view your ZIP and encrypted/secured sensitive files from email, Dropbox, Box.Net or other cloud providers! SecureZIP Reader for iOS combines ZIP decompression and decryption to deliver a data-centric security solution that protects data as it moves from the desktop to the cloud to the mobile device. Ensure security using passphrases or x.509 digital certificates. PKWARE SecureZIP Reader Top Features: •Quickly and securely open and extract files or open with the included viewer, or 3rd party viewer of choice •Simple to use with DropBox, Box.Net, Sugarsync and any other cloud provider for securing content throughout the cloud •Browse and review the contents of your ZIP files •Open SecureZIP files with a passphrase or digital certificate •Open the contents of ZIP files in associated apps •Open ZIP files from Mail •Open ZIP files from the web or cloud •Support for .ZIP .ZIPX and SFX compression SecureZIP allows you to extract the following file types, and more: •Photo and video formats •Text file formats •Office file formats •PDFs and much more As the creator of the ZIP file format, PKZIP and SecureZIP; PKWARE is building on its reputation of continuous innovation with the release of SecureZIP Reader for both personal and enterprise/business use. For enterprise and business customers, the PKWARE SecureZIP Reader is one of the first enterprise apps for iOS that provides the ability to open compressed files (.zip .zipx and many other formats) that are secured using passphrase or certificate-based encryption (PKI, x.509 certificate). This allows you to easily receive enterprise sensitive data on your iPhone or iPad without concern. For personal use, SecureZIP Reader provides a free, fully functional, simple to use app to open and extract your files to use them, on your mobile device. Have a friend sending you sensitive files? The sender can password protect and encrypt them before sending to you, knowing you are able to open and view the files. SecureZIP Reader for iOS was created by PKWARE, a company with a 30-year track record of helping customers compress and secure their corporate data and personal information across mobile, desktop, server and mainframe computing platforms and in physical, virtual and cloud environments. For more information, visit us at www.pkware.com --------------- Keywords: file manager, password, passphrase, certificate, explorer, compress, archive, uncompress, zip, winzip, pkware, tar.gz, send, share, aes, encryption, encrypt, decrypt, decryption, pkzip, androzip, phil katz, zip file, securezip, reader, .509, x.509, .ZIP, zipx, .zipx, sfx, .sfx, digital certificates, file security, cloud security

About

HP Support Assistant

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

Highlights
  • Guided troubleshooters
  • Virtual Agent for problem-solving
  • Device status monitoring
  • Support contact options
  • Service Center Locator
  • Order replacement parts
Features
Read full description

Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads

Screenshots

SecureZIP Reader4 screens
HP Support Assistant4 screens

Verdict

The call

The clearest difference is review sentiment: SecureZIP Reader at 69% against HP Support Assistant's 6%. SecureZIP Reader also leads on rating (3.0 vs 2.2). HP Support Assistant's advantage is ratings volume (237 vs 5) and update cadence (every 4 months vs every 7 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SecureZIP Reader holds the better App Store score, 3.0 against 2.2. That said, the two scores are not equally well evidenced: HP Support Assistant has 237 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 69% of SecureZIP Reader's written reviews are positive against 6% of HP Support Assistant's.

UpkeepUpdate frequency

SecureZIP Reader ships an update every 7 months, HP Support Assistant every 4 months. The most recent releases landed on September 3, 2026 and September 22, 2026 respectively.

Scorecard4 real differences · 6 level
SecureZIP Reader versus HP Support Assistant: the parameters behind the verdict, then further details
ParameterSecureZIP ReaderHP Support Assistant
PriceFreeFree
Rating3.0 (5 ratings) — better2.2 (237 ratings)
Positive reviews69.0% of reviews — better6.1% of reviews
Number of ratings5237 — better
Update frequencyEvery 7 monthsEvery 4 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.115.1
Further details — not scored
Size9 MB18 MB
Age rating4+4+
DeveloperPKWARE, Inc.HP Inc.

Customer experience

SecureZIP Reader

All ratings5 ratings
Positive40.0%
Neutral20.0%
Negative40.0%
Written reviews29 reviews
Positive69.0%
Neutral0.0%
Negative31.0%

HP Support Assistant

All ratings237 ratings
Positive28.7%
Neutral5.5%
Negative65.8%
Written reviews115 reviews
Positive6.1%
Neutral0.0%
Negative93.9%

Bugs and requests

SecureZIP Reader

Not enough reviews yet to summarise bugs or requests.

HP Support Assistant

Reported bugs

5 issues
  • Inability to add devices
  • Freezing and crashing issues
  • Incompatibility with certain devices
  • Unreliable connectivity
  • Outdated information and features

Requested features

5 requests
  • Improve virtual assistant capabilities
  • Provide better troubleshooting guidance
  • Simplify setup and connectivity processes
  • Offer more self-help resources
  • Improve integration with other HP apps

In-app purchases

None

SecureZIP Reader

No in-app purchases

None

HP Support Assistant

No in-app purchases

Questions

Is SecureZIP Reader free?
SecureZIP Reader is free to download, with no in-app purchases.
Is HP Support Assistant free?
HP Support Assistant is free to download, with no in-app purchases.
Which has better reviews, SecureZIP Reader or HP Support Assistant?
SecureZIP Reader is rated higher. SecureZIP Reader averages 3.0 out of 5 from 5 ratings, while HP Support Assistant averages 2.2 from 237 ratings.
Do SecureZIP Reader or HP Support Assistant have ads?
Neither SecureZIP Reader nor HP Support Assistant shows ads.
Which is updated more often, SecureZIP Reader or HP Support Assistant?
SecureZIP Reader ships an update every 7 months, and HP Support Assistant every 4 months. Most recently, SecureZIP Reader was updated on September 3, 2026 and HP Support Assistant on September 22, 2026.

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