中国电信 vs Mixdesk
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
中国电信
This app offers a comprehensive service platform with various benefits, including exclusive gift packages for new users and special occasions. It also provides convenient services like cloud storage, AI-powered content creation, and customer assistance, alongside curated entertainment and shopping deals.
- Exclusive welfare packages and gift bags
- Cloud storage for life records
- AI-powered video and music creation
- AI customer assistant with English and elder-friendly versions
- Live streaming with exclusive deals and discounts
- Access to popular movies, TV shows, and music videos
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【多重福利】福利升级，海量好礼等您来！ · 新人礼包：新用户注册领专属10元话费券。 · 生日礼包：生日当月领取专属好礼。 · 签到赢金豆：连签、累签抽话费，低至1金豆兑换好券。 · 充值月月领：至高领1790元权益券。 · 更多福利：手机、宽带、固话充值享专属折扣；0.01~1500元金额随心充，小额充值随心用。 【服务优化】 随时随地提供贴心服务！ · 我的频道：精简页面设计，专注个人业务服务。 · 宽带智家：智慧家庭一站式入口，轻松管控全屋智能设备。 · AI数字人：新增宽带到家、权益领取场景，赋能业务服务。 您可在电信星播客观看热播影视综集锦、热门短剧、本地特惠等精彩短视频；还有专享超值直播间，万家厅店网罗全网底价商品优惠，更有5G手机折扣、话费、流量、终端权益多种好礼送不停！ 中国电信APP官方服务QQ群: 240861967，本群仅针对如中国电信APP出现无法正常登录、闪退、数据查询失败等相关内容进行答疑解决，如您有关于中国电信业务等方面其他问题，也可以直接致电当地10000号进行咨询。
Mixdesk
This platform unifies customer service across multiple channels, offering intelligent automated responses and real-time multilingual translation. It streamlines social media management and enables proactive marketing campaigns with automated workflows for enhanced customer engagement and business growth.
- Intelligent automated customer service
- Real-time multilingual translation
- Social media account management
- Proactive marketing campaigns
- Automated workflow creation
- Unified multi-channel messaging
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什么是Mixdesk？ 智能的全渠道客户服务平台，聚合多个渠道消息，助力企业全球业务持续增长。 【智能客服】 可以基于自定义服务目标，自主上传知识库，超越人工客服的亲和力和专业水平，无论是售前营销还是售后服务，都能完全自主接待轻松复刻销冠级水平。 【母语级翻译】 全球几十种语言统统覆盖，母语级双向互译，自动识别客户语言，实时精准翻译，多语言自由切换。 【社媒账号矩阵管理】 一站式管理所有账号私信、评论。自动化消息触发，按主页/帖子分配专属运营。 【主动营销】 推广消息批量群发，高效触达大量潜在客户，确保目标客户第一时间收到最新营销通知。360°智能完善，精准客户画像，自定义目标客群，持续转化高价值客户。 【自动化工作流】 自动打标签、定制消息回复、评论处理、对话转接等各类操作，服务体验无限流畅。
Screenshots
Verdict
The clearest difference is review sentiment: Mixdesk at 100% against 中国电信's 51%. Mixdesk also leads on rating (5.0 vs 4.3) and update cadence (every 3 weeks vs every 2 months). 中国电信's advantage is ratings volume (7.1K vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Mixdesk holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: 中国电信 has 7.1K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 51% of 中国电信's written reviews are positive against 100% of Mixdesk's.
中国电信 ships an update every 2 months, Mixdesk every 3 weeks. The most recent releases landed on November 1, 2026 and October 10, 2026 respectively.
| Parameter | 中国电信 | Mixdesk |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (7.1K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 50.9% of reviews | 100.0% of reviews — better |
| Number of ratings | 7.1K — better | 1 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 | 13.0 |
| Further details — not scored | ||
| Size | 637 MB | 47 MB |
| Age rating | 4+ | 17+ |
| Developer | CHINA TELECOM Corporation Ltd. | Beautiful Interaction International Co., Limited |
Customer experience
中国电信
Mixdesk
Bugs and requests
中国电信
Reported bugs
5 issues- Constant crashing on latest iOS versions
- Unable to log in or access certain features
- Inaccurate data usage and billing information
- Compatibility issues with VPN and other apps
- Unreliable network connectivity and signal strength
Requested features
5 requests- Add support for iPad devices
- Improve eSIM activation process
- Enhance account management and login options
- Provide more transparency in billing and data usage
- Streamline the overall user experience
Mixdesk
Not enough reviews yet to summarise bugs or requests.
In-app purchases
中国电信
No in-app purchases
Mixdesk
No in-app purchases
