Comparison

HMRC vs TSB Mobile Banking

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HMRC

Manage your taxes, benefits, and savings securely and easily. Check your tax code, claim refunds, and track your State Pension. Access Self Assessment and Child Benefit information, and find your National Insurance number.

Highlights
  • Quick secure sign-in
  • Check tax code and pay
  • Claim tax refunds
  • View State Pension details
  • Self Assessment payments
  • Manage Child Benefit
  • Find National Insurance number
Features
Read full description

Take control of your money and tax with the HMRC app It’s secure, free to download, and easy to use. Get on it, and join millions of people already saving time with the HMRC app. Key Features: - Quick setup: sign in using face recognition, fingerprint scan, or a six-digit PIN - Stay in control: check your tax code and see your pay before it even shows in your bank, so you know you're paying the right amount - Claim a tax refund: find out if you’re due any tax back from us and quickly claim a refund if you’re owed one - Check your State Pension: see how much State Pension you could get, when you can get it and how to increase it, if you can - Self Assessment: a safe and secure way to make Self Assessment payments and get information you'll need to file - Child Benefit support: claim, manage, and update your Child Benefit details - National Insurance: find and save your National Insurance number so you have it when you need it - Go paperless: opt to receive key messages from HMRC online Download the HMRC app today and stay on top of your money and taxes

About

TSB Mobile Banking

Manage your finances conveniently from your mobile device. View all your accounts, check balances, pay bills, and transfer funds. Secure login options like fingerprint and face ID are available.

Highlights
  • View all accounts
  • Check balances
  • Pay bills
  • Send and move money
  • Secure login (fingerprint/face ID)
  • Open current accounts
Features
Read full description

Say hello to your TSB Mobile Banking App.​ Manage all your TSB accounts securely in one place. Check your balance, make payments, move money into Savings Pots and stay in control of your cards—anytime, anywhere.​ With the TSB app, you can:​ - Log in fast with Face ID or fingerprint. ​ - Make payments, transfer money and manage standing orders or Direct Debits. ​ - Freeze or unfreeze your card, view your PIN & card details, and order a replacement. ​ - Add your card to Apple Wallet/Google Pay.​ - Use Savings Pots and Save the Pennies to grow your savings. ​ - Track spending with Spend & Save tools. ​ - Identify transactions easily with retailer logos. ​ Simple. Secure. Designed to help you stay on top of your money.​ What you’ll need:​ - To use this app, you must be a personal TSB customer with a device running iOS15 or above.​ - UK residency is required to apply for new products.​ Need help? ​ - Visit our Mobile App FAQs: https://www.tsb.co.uk/help/mobile-app/faqs.html. - Use our interactive guide if you're having trouble logging in: https://www.tsb.co.uk/login-issues.html. - Check our Service Status to confirm everything is running smoothly: https://www.tsb.co.uk/help-and-support/service-message.html. Got feedback or spotted an issue?​ We’d love to hear from you. Share your ideas or report any problems at appideas@tsb.co.uk so we can continue improving your TSB app experience.​ Important information​ This app is intended for TSB personal Internet Banking customers. Terms and conditions apply, see 'Ways to bank with us' on: https://www.tsb.co.uk/legal/.​ ​ Coverage and Location​ Our app and services may be affected by your phone's signal and functionality. In some countries it may be illegal to use some internet and mobile banking services. Please check before you travel. ​ TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no SC95237.​ Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.​ TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service.​

Screenshots

HMRC4 screens
TSB Mobile Banking4 screens

Verdict

The call

The clearest difference is ads: HMRC at none against TSB Mobile Banking's shown. TSB Mobile Banking's advantage is review sentiment (74% vs 48%). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for HMRC against 4.8 for TSB Mobile Banking. Both are backed by a comparable volume of ratings — 600 and 1.1K respectively. Written reviews are what separate them: 48% of HMRC's written reviews are positive against 74% of TSB Mobile Banking's.

UpkeepUpdate frequency

HMRC ships an update monthly, TSB Mobile Banking every 3 weeks. Both last shipped on October 18, 2026.

Scorecard2 real differences · 8 level
HMRC versus TSB Mobile Banking: the parameters behind the verdict, then further details
ParameterHMRCTSB Mobile Banking
PriceFreeFree
Rating4.8 (600 ratings)4.8 (1.1K ratings)
Positive reviews47.9% of reviews73.9% of reviews — better
Number of ratings6001.1K — better
Update frequencyMonthlyEvery 3 weeks — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size34 MB276 MB
Age rating4+4+
DeveloperHMRCTSB Bank plc

Customer experience

HMRC

All ratings600 ratings
Positive95.2%
Neutral1.7%
Negative3.2%
Written reviews889 reviews
Positive47.9%
Neutral4.8%
Negative47.2%

TSB Mobile Banking

All ratings1,070 ratings
Positive96.7%
Neutral2.2%
Negative1.0%
Written reviews918 reviews
Positive73.9%
Neutral7.6%
Negative18.5%

User reviews

HMRC

From 600 App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Straightforward payment process
  • 💡 Useful information and updates
  • 🔒 Secure authentication

Room to improve

  • 🐛 Frequent login issues and app crashes
  • 🤔 Confusing navigation and UI
  • ⚠️ Lack of communication about tax changes
  • 🕰️ Slow and unresponsive app

TSB Mobile Banking

From 1.1K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Efficient and fast
  • 🔒 Secure banking
  • 💡 Helpful staff
  • 👍 Reliable and trustworthy

Room to improve

  • 🐛 Crashes and bugs
  • 🔍 Difficult to find features
  • ⏱️ Slow updates and maintenance
  • 🔒 Strict security measures
  • 🤖 Poor chatbot and support

Bugs and requests

HMRC

Reported bugs

4 issues
  • Endless login loops and redirects
  • App freezing and becoming unresponsive
  • Inconsistent behavior after app updates
  • Issues with Face ID and biometric authentication

Requested features

4 requests
  • Improved notification system for tax updates
  • Ability to view and manage tax details in-app
  • Better integration with banking apps for payments
  • More user-friendly design and navigation

TSB Mobile Banking

Reported bugs

5 issues
  • Login issues after updates
  • Inability to pay in cheques through the app
  • Payments to approve feature not working
  • Inconsistent performance on older devices
  • Syncing issues between app and website

Requested features

5 requests
  • Notifications for payments and deposits
  • Dark mode option
  • Ability to view transaction history beyond 3 months
  • Option to approve payments directly in the app
  • Easier way to reset login details

In-app purchases

None

HMRC

No in-app purchases

None

TSB Mobile Banking

No in-app purchases

Questions

Is HMRC free?
HMRC is free to download, with no in-app purchases.
Is TSB Mobile Banking free?
TSB Mobile Banking is free to download, with no in-app purchases.
Which has better reviews, HMRC or TSB Mobile Banking?
HMRC and TSB Mobile Banking are both rated 4.8 out of 5 on the App Store, from 600 and 1.1K ratings respectively.
Do HMRC or TSB Mobile Banking have ads?
TSB Mobile Banking shows ads; HMRC does not.
Which is updated more often, HMRC or TSB Mobile Banking?
HMRC ships an update monthly, and TSB Mobile Banking every 3 weeks. Most recently, HMRC was updated on October 18, 2026 and TSB Mobile Banking on October 18, 2026.

Other comparisons