HMRC vs TSB Mobile Banking
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HMRC
Manage your taxes, benefits, and savings securely and easily. Check your tax code, claim refunds, and track your State Pension. Access Self Assessment and Child Benefit information, and find your National Insurance number.
- Quick secure sign-in
- Check tax code and pay
- Claim tax refunds
- View State Pension details
- Self Assessment payments
- Manage Child Benefit
- Find National Insurance number
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Take control of your money and tax with the HMRC app It’s secure, free to download, and easy to use. Get on it, and join millions of people already saving time with the HMRC app. Key Features: - Quick setup: sign in using face recognition, fingerprint scan, or a six-digit PIN - Stay in control: check your tax code and see your pay before it even shows in your bank, so you know you're paying the right amount - Claim a tax refund: find out if you’re due any tax back from us and quickly claim a refund if you’re owed one - Check your State Pension: see how much State Pension you could get, when you can get it and how to increase it, if you can - Self Assessment: a safe and secure way to make Self Assessment payments and get information you'll need to file - Child Benefit support: claim, manage, and update your Child Benefit details - National Insurance: find and save your National Insurance number so you have it when you need it - Go paperless: opt to receive key messages from HMRC online Download the HMRC app today and stay on top of your money and taxes
TSB Mobile Banking
Manage your finances conveniently from your mobile device. View all your accounts, check balances, pay bills, and transfer funds. Secure login options like fingerprint and face ID are available.
- View all accounts
- Check balances
- Pay bills
- Send and move money
- Secure login (fingerprint/face ID)
- Open current accounts
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Say hello to your TSB Mobile Banking App. Manage all your TSB accounts securely in one place. Check your balance, make payments, move money into Savings Pots and stay in control of your cards—anytime, anywhere. With the TSB app, you can: - Log in fast with Face ID or fingerprint. - Make payments, transfer money and manage standing orders or Direct Debits. - Freeze or unfreeze your card, view your PIN & card details, and order a replacement. - Add your card to Apple Wallet/Google Pay. - Use Savings Pots and Save the Pennies to grow your savings. - Track spending with Spend & Save tools. - Identify transactions easily with retailer logos. Simple. Secure. Designed to help you stay on top of your money. What you’ll need: - To use this app, you must be a personal TSB customer with a device running iOS15 or above. - UK residency is required to apply for new products. Need help? - Visit our Mobile App FAQs: https://www.tsb.co.uk/help/mobile-app/faqs.html. - Use our interactive guide if you're having trouble logging in: https://www.tsb.co.uk/login-issues.html. - Check our Service Status to confirm everything is running smoothly: https://www.tsb.co.uk/help-and-support/service-message.html. Got feedback or spotted an issue? We’d love to hear from you. Share your ideas or report any problems at appideas@tsb.co.uk so we can continue improving your TSB app experience. Important information This app is intended for TSB personal Internet Banking customers. Terms and conditions apply, see 'Ways to bank with us' on: https://www.tsb.co.uk/legal/. Coverage and Location Our app and services may be affected by your phone's signal and functionality. In some countries it may be illegal to use some internet and mobile banking services. Please check before you travel. TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no SC95237. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240. TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service.
Screenshots
Verdict
The clearest difference is ads: HMRC at none against TSB Mobile Banking's shown. TSB Mobile Banking's advantage is review sentiment (74% vs 48%). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for HMRC against 4.8 for TSB Mobile Banking. Both are backed by a comparable volume of ratings — 600 and 1.1K respectively. Written reviews are what separate them: 48% of HMRC's written reviews are positive against 74% of TSB Mobile Banking's.
HMRC ships an update monthly, TSB Mobile Banking every 3 weeks. Both last shipped on October 18, 2026.
| Parameter | HMRC | TSB Mobile Banking |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (600 ratings) | 4.8 (1.1K ratings) |
| Positive reviews | 47.9% of reviews | 73.9% of reviews — better |
| Number of ratings | 600 | 1.1K — better |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 34 MB | 276 MB |
| Age rating | 4+ | 4+ |
| Developer | HMRC | TSB Bank plc |
Customer experience
HMRC
TSB Mobile Banking
User reviews
HMRC
From 600 App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Straightforward payment process
- 💡 Useful information and updates
- 🔒 Secure authentication
Room to improve
- 🐛 Frequent login issues and app crashes
- 🤔 Confusing navigation and UI
- ⚠️ Lack of communication about tax changes
- 🕰️ Slow and unresponsive app
TSB Mobile Banking
From 1.1K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Efficient and fast
- 🔒 Secure banking
- 💡 Helpful staff
- 👍 Reliable and trustworthy
Room to improve
- 🐛 Crashes and bugs
- 🔍 Difficult to find features
- ⏱️ Slow updates and maintenance
- 🔒 Strict security measures
- 🤖 Poor chatbot and support
Bugs and requests
HMRC
Reported bugs
4 issues- Endless login loops and redirects
- App freezing and becoming unresponsive
- Inconsistent behavior after app updates
- Issues with Face ID and biometric authentication
Requested features
4 requests- Improved notification system for tax updates
- Ability to view and manage tax details in-app
- Better integration with banking apps for payments
- More user-friendly design and navigation
TSB Mobile Banking
Reported bugs
5 issues- Login issues after updates
- Inability to pay in cheques through the app
- Payments to approve feature not working
- Inconsistent performance on older devices
- Syncing issues between app and website
Requested features
5 requests- Notifications for payments and deposits
- Dark mode option
- Ability to view transaction history beyond 3 months
- Option to approve payments directly in the app
- Easier way to reset login details
In-app purchases
HMRC
No in-app purchases
TSB Mobile Banking
No in-app purchases
Questions
Is HMRC free?
Is TSB Mobile Banking free?
Which has better reviews, HMRC or TSB Mobile Banking?
Do HMRC or TSB Mobile Banking have ads?
Which is updated more often, HMRC or TSB Mobile Banking?
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