Comparison

HMRC vs Aviva Digital GP

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HMRC

Manage your taxes, benefits, and savings securely and easily. This free app allows you to check your tax code, claim refunds, and manage National Insurance details. It offers quick setup and paperless messaging options.

Highlights
  • Quick setup with biometric login
  • Check tax code and pay
  • Claim tax refunds
  • Check State Pension details
  • Make Self Assessment payments
  • Manage Child Benefit
  • Find National Insurance number
  • Go paperless
Features
Read full description

Take control of your money and tax with the HMRC app It’s secure, free to download, and easy to use. Get on it, and join millions of people already saving time with the HMRC app. Key Features: - Quick setup: sign in using face recognition, fingerprint scan, or a six-digit PIN - Stay in control: check your tax code and see your pay before it even shows in your bank, so you know you're paying the right amount - Claim a tax refund: find out if you’re due any tax back from us and quickly claim a refund if you’re owed one - Check your State Pension: see how much State Pension you could get, when you can get it and how to increase it, if you can - Self Assessment: a safe and secure way to make Self Assessment payments and get information you'll need to file - Child Benefit support: claim, manage, and update your Child Benefit details - National Insurance: find and save your National Insurance number so you have it when you need it - Go paperless: opt to receive key messages from HMRC online Download the HMRC app today and stay on top of your money and taxes

About

Aviva Digital GP

Access 24/7 GP video consultations and receive repeat NHS prescriptions with free UK delivery. Choose your GP, store consultation history, and manage private prescriptions. Add children under 16 to your account for their consultations.

Highlights
  • 24/7 GP video consultations
  • Repeat NHS prescriptions
  • Free UK delivery
  • Choice of GP
  • Private prescriptions and fit notes
  • Add children under 16
Features
Read full description

Get free, around the clock access to GP video consultations and repeat NHS prescriptions with free UK delivery, all at the touch of a button. • Access to GP video consultations • Choice of GP and keep the same GP for multiple appointments • Consultation advice and history stored in-app • Private prescription service, fit notes and open referrals • Repeat NHS prescriptions/medication with free UK delivery - (all NHS England exemptions accepted) • Add your children under 16 to your account for GP consultations NOTE: Access to Aviva Digital GP is by invitation only. Terms & Conditions in-app and must be consented to at registration. Aviva Digital GP is available to residents of Great Britain, Northern Ireland, the Channel Islands and the Isle of Man, at home or abroad. Must be downloaded in the UK prior to use. (Mobile data charges may apply)

Screenshots

HMRC4 screens
Aviva Digital GP4 screens

Verdict

The call

The clearest difference is ratings volume: Aviva Digital GP at 36K against HMRC's 609. Aviva Digital GP also leads on review sentiment (68% vs 49%) and iOS requirement (13.4 vs 15.0). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for HMRC against 4.8 for Aviva Digital GP. That said, the two scores are not equally well evidenced: Aviva Digital GP has 36K ratings behind it against 609, so its average is the more settled of the two. Written reviews are what separate them: 49% of HMRC's written reviews are positive against 68% of Aviva Digital GP's.

UpkeepUpdate frequency

HMRC ships an update monthly, Aviva Digital GP every 2 months. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.

Scorecard3 real differences · 7 level
HMRC versus Aviva Digital GP: the parameters behind the verdict, then further details
ParameterHMRCAviva Digital GP
PriceFreeFree
Rating4.8 (609 ratings)4.8 (36K ratings) — better
Positive reviews48.7% of reviews68.2% of reviews — better
Number of ratings60936K — better
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.013.4 — better
Further details — not scored
Size34 MB54 MB
Age rating4+17+
DeveloperHMRCAviva PLC

Customer experience

HMRC

All ratings607 ratings
Positive95.2%
Neutral1.6%
Negative3.1%
Written reviews914 reviews
Positive48.7%
Neutral4.7%
Negative46.6%

Aviva Digital GP

All ratings64 ratings
Positive96.9%
Neutral0.0%
Negative3.1%
Written reviews192 reviews
Positive68.2%
Neutral7.3%
Negative24.5%

User reviews

HMRC

From 609 App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Straightforward payment process
  • 💡 Useful information and updates
  • 🔒 Secure authentication

Room to improve

  • 🐛 Frequent login issues and app crashes
  • 🤔 Confusing navigation and UI
  • ⚠️ Lack of communication about tax changes
  • 🕰️ Slow and unresponsive app

Aviva Digital GP

From 36K App Store ratings

What we love

  • 👨‍⚕️ Knowledgeable and empathetic doctors
  • 🚀 Quick appointment booking and access
  • ⏰ Convenient out-of-hours availability
  • 💬 Clear communication and helpful advice
  • 🏥 Efficient referral process

Room to improve

  • 🐛 Frequent login issues and session timeouts
  • 🔒 No biometric authentication support
  • 📹 Video and audio quality problems
  • ⏱️ Slow app performance and loading times
  • 🔐 Cannot paste passwords (security concern)

Bugs and requests

HMRC

Reported bugs

4 issues
  • Endless login loops and redirects
  • App freezing and becoming unresponsive
  • Inconsistent behavior after app updates
  • Issues with Face ID and biometric authentication

Requested features

4 requests
  • Improved notification system for tax updates
  • Ability to view and manage tax details in-app
  • Better integration with banking apps for payments
  • More user-friendly design and navigation

Aviva Digital GP

Reported bugs

18 issues
  • Login credentials not accepted despite reset attempts
  • App crashes and freezes during use
  • Password field does not accept pasted input
  • Session logs out after 10-15 minutes of inactivity
  • Video call connection failures and disconnections
Show 13 more
  • Audio quality issues during consultations
  • App hangs when booking appointments
  • Generic 'Something went wrong' error messages without details
  • Video call button unresponsive or non-functional
  • Appointment slots show as available but become unavailable immediately
  • Screen dims during video calls on iPad
  • App does not sync across devices
  • Password reset emails not received
  • Video connection reports weak signal despite strong WiFi
  • Consultation feedback form fails to submit
  • Verification code fields do not accept pasted input
  • App forces portrait mode only
  • Keyboard does not start for mandatory password changes on iOS 15.0

Requested features

15 requests
  • Biometric authentication (Face ID, fingerprint)
  • Password manager support with paste functionality
  • Extended appointment availability (next day and beyond)
  • Consolidated health insurance and referral information
  • Better information architecture and UI redesign
Show 10 more
  • Session persistence to reduce re-login requirements
  • Ability to discuss multiple health issues per appointment
  • Alternative contact methods (phone, email) for support
  • Landscape mode support for iPad
  • Screen wake lock during video calls
  • Clear password policy requirements
  • Verification code paste functionality
  • iOS Keychain support
  • Better appointment slot display across full day
  • Offline support or alternative connection methods

In-app purchases

None

HMRC

No in-app purchases

None

Aviva Digital GP

No in-app purchases

Questions

Is HMRC free?
HMRC is free to download, with no in-app purchases.
Is Aviva Digital GP free?
Aviva Digital GP is free to download, with no in-app purchases.
Which has better reviews, HMRC or Aviva Digital GP?
Aviva Digital GP is rated higher. HMRC averages 4.8 out of 5 from 609 ratings, while Aviva Digital GP averages 4.8 from 36K ratings.
Do HMRC or Aviva Digital GP have ads?
Neither HMRC nor Aviva Digital GP shows ads.
Which is updated more often, HMRC or Aviva Digital GP?
HMRC ships an update monthly, and Aviva Digital GP every 2 months. Most recently, HMRC was updated on November 6, 2026 and Aviva Digital GP on November 7, 2026.

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