Singapore Airlines vs JOUMPA for Customer
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Singapore Airlines
Book flights, manage trips, and enhance your travel experience with this airline app. Discover deals, check in, select meals, and manage loyalty points. Enjoy a seamless journey from planning to arrival.
- Explore flight deals and destinations
- Search, book, and manage flights
- Mobile check-in and boarding passes
- Pre-select meals and entertainment
- Manage KrisFlyer account and miles
- Track baggage status
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Get ready for a greater experience from booking to boarding and beyond with the SingaporeAir app. From user experience to personalised features, our app is designed to be fast, intuitive and a delight to use. More features will be progressively added in future updates, but here are some key functions you can enjoy now: 1. Explore, be inspired and get the latest deals on the go Where to next? Discover the latest fare deals to your favourite destinations. Planning your next destination has never been easier. 2. Search, book and manage your flights Search and book flights to your next getaway with Singapore Airlines or one of our many airline partners. You can now use your KrisFlyer miles, Apple Pay and Alipay to book your flights and preferred seats. Receive updates on your upcoming trips and pre-select your inflight meals and entertainment. After that, all you need to do is sit back and relax. 3. Skip the check-in queues To prepare for your trip, stay updated on the latest entry requirements with our travel advisory. Skip the queues at the airport, check in and download your boarding pass* on our app before departure. Select your seats and browse our digital menu to see what’s served onboard. If you are departing from Singapore Changi Airport, generate your baggage tags on our app* during check-in and track the status of your baggage. Simply scan your mobile boarding pass at the check-in kiosks to print your baggage tags and proceed to the automated bag drop counters to deposit your checked bag. 4. Manage your KrisFlyer account Log in to your KrisFlyer account to keep track of your KrisFlyer miles balance and expiry, transaction statements and PPS value. PPS Club members can also connect with our customer support team via PPS Connect**. 5. Experience the future of flying Find out what’s playing on our award-winning KrisWorld inflight entertainment system. Curate playlists on your app and pick up right where you last left off between flights, or view your flight’s progress***. *Subject to regulatory requirements **This service is currently only available for registered PPS Club members with valid Singapore mobile numbers *** This feature is available on A350 and selected Boeing 777-300ER aircrafts Please also note that by downloading the SingaporeAir app, you agree to the terms and conditions, including the privacy policy, which can be found at http://www.singaporeair.com/en_UK/terms-conditions/ and http://www.singaporeair.com/en_UK/privacy-policy/
JOUMPA for Customer
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Raih kenyamanan perjalanan Anda selama di bandara dengan aplikasi JOUMPA! Temukan layanan VIP yang tersedia di 40 bandara di seluruh Indonesia hanya dalam beberapa menit. Anda juga dapat memesan lounge dan transportasi melalui aplikasi. Dapatkan service yang cocok untuk kebutuhan Anda Tersedia produk Fast Track, Meet & Greet Domestik juga Internasional, dan Transfer bisa dipesan langsung dari genggaman Buat reservasi dengan mudah Lengkapi data penerbangan, penumpang, layanan tambahan, dan pembayaran yang tersedia dalam 16 metode bayar dalam negeri dan luar negeri Jadwal paling update Memudahkan Anda untuk mengetahui informasi reservasi, yang akan datang dan yang selesai dilakukan. Dapatkan promo menarik Segera claim voucher promo yang tersedia untuk mendapatkan potongan harga di setiap reservasi Anda Lengkapi profil Anda Segera lengkapi profil Anda agar reservasi bisa dibuat jauh lebih cepat
Screenshots
Verdict
The clearest difference is ads: JOUMPA for Customer at none against Singapore Airlines's shown. JOUMPA for Customer also leads on iOS requirement (14.0 vs 17.0). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Singapore Airlines ships an update every 3 weeks, JOUMPA for Customer every 6 weeks. The most recent releases landed on October 26, 2026 and October 19, 2026 respectively.
| Parameter | Singapore Airlines | JOUMPA for Customer |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (45K ratings) — better | — |
| Positive reviews | 53.2% of reviews | — |
| Number of ratings | 45K — better | — |
| Update frequency | Every 3 weeks — better | Every 6 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 255 MB | 57 MB |
| Age rating | 4+ | 17+ |
| Developer | Singapore Airlines Limited | BIG IO |
Bugs and requests
Singapore Airlines
Reported bugs
4 issues- Frequent app crashes and freezes
- Issues with logging in and accessing account details
- Booking and check-in process not working as expected
- Inconsistent display of flight information
Requested features
4 requests- Ability to save personal information for faster check-in
- Integration with digital wallets for boarding passes
- More transparent and flexible change/cancellation policies
- Better communication on flight changes and delays
JOUMPA for Customer
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Singapore Airlines
No in-app purchases
JOUMPA for Customer
No in-app purchases
Questions
Is Singapore Airlines free?
Is JOUMPA for Customer free?
Do Singapore Airlines or JOUMPA for Customer have ads?
Which is updated more often, Singapore Airlines or JOUMPA for Customer?
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