Comparison

天猫 vs 点淘

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

天猫

This app provides a platform for consumers to purchase brand-name products and high-quality goods. It features official flagship stores, flash sales, and special discounts, aiming to offer a trustworthy and innovative online shopping experience.

Highlights
  • Official flagship stores
  • Big brand flash sales
  • Billion-subsidy deals
  • Juhuasuan discounts
  • Tmall Global imported products
  • App-exclusive discounts
Features
Read full description

Tmall is a shopping app under Alibaba Group, committed to meeting consumers' needs for brand products and high-quality goods. With a vast array of official flagship stores offering genuine products, Tmall ensures a high-quality shopping experience for you. Besides offering genuine goods at a fair price, Tmall continuously innovates pre-sale services and improves after-sale services to become a benchmark for online shopping app, earning the trust of an increasing number of consumers. Special Channels: Tmall App Privileges: Tmall app offers you additional 2% discounts on selected items. Big Brand flash sales: You can seckill brand products at 10 AM, 2 PM, and 8 PM everyday. Billion-Subsidy: You can buy big brands at competitive prices, with instant cashback upon every purchase. Juhuasuan: Juhuasuan offers you up to 90% off for big brands and also cashback on every purchase. Tmall Global: You can explore new imported products from around the world. Please note that specific details may vary based on the product page. For any questions or suggestions, you can contact us through the following channels: Consumer Hotline: +86 9510211 Tmall App: Me - Settings - Feedback We value your feedback and will work to optimize and improve our services as quickly as possible!

About

点淘

Discover curated goods and entertainment through live streams and short videos. Enjoy exclusive discounts, red envelopes, and coupons during live broadcasts. Explore a vast library of popular short dramas across various genres for an uninterrupted viewing experience.

Highlights
  • Live stream shopping with discounts
  • Vast library of popular short dramas
  • Exclusive coupons and red envelopes
  • Trend hot lists for fashion and lifestyle
  • Fan community for supporting streamers
Features
Read full description

点淘APP,追剧剁手党一定不能错过的宝藏app,超多主播达人推荐良心好物、分享生活攻略,一起涨姿势、添满美好buff。直播间红包雨优惠券加持,大牌秒杀,折上折更优惠,从此告别购物犹豫不决。 汇聚超多热门短剧,甜宠现言、古装重生、仙侠玄幻等多种题材应有尽有,轻松找到心仪的剧集,高清画质无广告干扰,观影体验更加畅快! 【爆款短剧,随时畅享】短剧爱好者的天堂,涵盖海量爆款短剧,题材丰富,制作精良,再也不用担心剧荒啦! 【直播开启新世界,淘好物逛不停】 亿万网民的选货达人汇集于此,为你甄选更优质的商品,为你提供更优惠的价格,还有明星空降直播间,万千主播总有你的pick。开蚌、开翡翠原石、撸猫遛狗,打开奇奇怪怪可可爱爱的新世界大门,新奇有趣近在眼前。 【趋势热榜榜单,走在流行前沿】 又火又潮又时尚,尽在趋势热榜。吃喝玩乐、穿搭美妆,一手新鲜话题让你成为时尚弄潮儿、冲浪小能手。 【挚爱粉集聚地,给你喜爱的主播打call】 亲密度翻倍,助力值翻倍,快速升级挚爱粉,帮助主播冲榜升级。疼爱你的主播,就用点淘APP。

Screenshots

天猫4 screens
点淘4 screens

Verdict

The call

The clearest difference is rating: 天猫 at 4.7 against 点淘's 4.1. 天猫 also leads on in-app purchases (none vs 12) and ratings volume (4.7K vs 431). 点淘's advantage is review sentiment (75% vs 47%). On price, update cadence, ads and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. 点淘 sells 12 one-off in-app purchases. 天猫 asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

天猫 holds the better App Store score, 4.7 against 4.1. That said, the two scores are not equally well evidenced: 天猫 has 4.7K ratings behind it against 431, so its average is the more settled of the two. Written reviews complicate that: 47% of 天猫's written reviews are positive against 75% of 点淘's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

天猫 ships an update every 2 weeks, 点淘 weekly. The most recent releases landed on October 31, 2026 and October 29, 2026 respectively.

Scorecard4 real differences · 6 level
天猫 versus 点淘: the parameters behind the verdict, then further details
Parameter天猫点淘
PriceFreeFree
Rating4.7 (4.7K ratings) — better4.1 (431 ratings)
Positive reviews46.7% of reviews75.2% of reviews — better
Number of ratings4.7K — better431
Update frequencyEvery 2 weeksWeekly — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree with in-app purchasesFree with in-app purchases
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.013.0 — better
Further details — not scored
Size304 MB363 MB
Age rating17+12+
Developer浙江天猫网络有限公司Zhejiang Diantao HaoWu Network Co., Ltd.

Customer experience

天猫

All ratings4,742 ratings
Positive91.7%
Neutral2.0%
Negative6.3%
Written reviews274 reviews
Positive46.7%
Neutral3.6%
Negative49.6%

点淘

All ratings430 ratings
Positive75.8%
Neutral4.0%
Negative20.2%
Written reviews307 reviews
Positive75.2%
Neutral5.5%
Negative19.2%

User reviews

天猫

From 4.7K App Store ratings

What we love

  • 🚀 Fast delivery
  • 👍 Great user experience
  • 💕 Excellent shopping platform

Room to improve

  • 🐛 Frequent crashes
  • 🚫 Forced login requirement
  • 📢 Excessive ads and notifications
  • 🤖 Poor customer service
  • 🤷‍♂️ Inconsistent user experience

点淘

From 431 App Store ratings

What we love

  • 👍 Interesting and useful app
  • 👍 Beautiful and nice
  • 👍 Easy to use
  • 👍 Good for earning money
  • 👍 Wonderful app

Room to improve

  • 🐛 Can't open red envelope
  • 🐛 Crashes and bugs
  • 🔋 Consumes a lot of memory
  • 🔍 Confusing navigation and layout

Bugs and requests

天猫

Reported bugs

3 issues
  • Login issues for overseas users
  • Compatibility problems on newer iOS versions
  • Incorrect product information and pricing

Requested features

4 requests
  • Improved search and filtering
  • Easier return/refund process
  • Support for international payment methods
  • Better iPad optimization

点淘

Reported bugs

3 issues
  • App crashes after updates
  • Can't leave live stream room
  • Incompatible with older devices

Requested features

3 requests
  • Add dark mode option
  • Improve performance and stability
  • Simplify user interface

In-app purchases

None

天猫

No in-app purchases

12 purchases

点淘

One-time12
  • 1元充值包$0.99
  • 6元充值包$0.99
  • 28元充值包$3.99
Show 9 more
  • 88元充值包$12.99
  • 100元充值包$14.99
  • 188元充值包$29.99
  • 388元充值包$59.99
  • 1000元充值包$149.99
  • 1388元充值包$199.99
  • 3048元充值包$399.99
  • 6088元充值包$899.99
  • 7499元充值包$999.99

Questions

Is 天猫 free?
天猫 is free to download, with no in-app purchases.
Is 点淘 free?
点淘 is free to download, with in-app purchases available.
Which has better reviews, 天猫 or 点淘?
天猫 is rated higher. 天猫 averages 4.7 out of 5 from 4.7K ratings, while 点淘 averages 4.1 from 431 ratings.
Do 天猫 or 点淘 have ads?
Neither 天猫 nor 点淘 shows ads.
Which is updated more often, 天猫 or 点淘?
天猫 ships an update every 2 weeks, and 点淘 weekly. Most recently, 天猫 was updated on October 31, 2026 and 点淘 on October 29, 2026.

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