
About
This app provides a platform for consumers to purchase brand-name products and high-quality goods. It features official flagship stores, flash sales, and special discounts, aiming to offer a trustworthy and innovative online shopping experience.
What users say about 天猫
Reviews of 天猫 are mostly negative: the Shopping app is rated 4.7/5 from 4.7K App Store ratings. What users like most: fast delivery, great user experience. Top complaints: frequent crashes, forced login requirement. Summarized from real user reviews.
Positive things
- 🚀Fast delivery
- 👍Great user experience
- 💕Excellent shopping platform
Negative things
- 🐛Frequent crashes
- 🚫Forced login requirement
- 📢Excessive ads and notifications
- 🤖Poor customer service
- 🤷♂️Inconsistent user experience
- 💰Overpriced products
What's New in 天猫
15.92.0
October 23, 2026
天猫双11来了!官方立减,爆款商品8.5折起! 1、超神卡:多买多返每月8/18/28日抽翻倍,当天最高返8% 2、天猫AI买手团:双11买对不买贵 3、双11AI专属清单:天猫AI帮你挑 4、AI买手帮你避坑:避坑买手上线了 5、猫猫币走路赚币升级:天天打卡,天天领币
MoreUser reviews
User experience
Reported Bugs
3 issues
Login issues for overseas users
Compatibility problems on newer iOS versions
Requested Features
4 requests
Improved search and filtering
Easier return/refund process
FAQ
What is this app?
This app is an online shopping platform that connects consumers with official flagship stores of various brands. It focuses on offering genuine products at fair prices, along with innovative services to enhance the shopping experience.
What are the main features of this app?
Key features include access to official brand stores, daily flash sales on big brands, special 'Billion-Subsidy' deals with competitive pricing and cashback, and 'Juhuasuan' offering significant discounts. It also allows exploration of imported products through Tmall Global.
Is this app free to use?
The app itself is free to download and use. While there are no upfront costs to access the platform, purchases are made within the app, and there may be additional discounts and promotions available.
Where can I find imported products?
You can explore new imported products from around the world through the 'Tmall Global' section within the app. This channel is dedicated to offering a selection of international goods.
How can I get discounts on this app?
Discounts are available through various channels, including app-exclusive 2% off on selected items, daily big brand flash sales, 'Billion-Subsidy' deals with competitive prices and cashback, and up to 90% off on big brands via 'Juhuasuan'.





