差评
海外用户想帮国内的家人下单买东西也买不了
不能购买
系统出现问题 也没有人查
垃圾
垃圾
天猫需要继续改善
在天猫app上，无法将天猫店铺的商品加入购物车，无法合并付款。很麻烦。
变成只能竖屏太垃圾l
iPad的原来还能横屏，现在只能竖屏，真是垃圾
Free
About
This app provides a platform for consumers to purchase brand-name products and high-quality goods. It features official flagship stores, flash sales, and special discounts, aiming to offer a trustworthy and innovative online shopping experience.
✓Official flagship stores
✓Big brand flash sales
✓Billion-subsidy deals
✓Juhuasuan discounts
✓Tmall Global imported products
✓App-exclusive discounts
Show original description
What users say
Summarized from real user reviews of 天猫. Based on 4.7K reviews and a 4.7/5 average, it highlights the 3 positives and 6 negatives reviewers mention most about this Shopping app.
Positive things
- 🚀Fast delivery
- 👍Great user experience
- 💕Excellent shopping platform
Negative things
- 🐛Frequent crashes
- 🚫Forced login requirement
- 📢Excessive ads and notifications
- 🤖Poor customer service
- 🤷♂️Inconsistent user experience
- 💰Overpriced products
What's New in 天猫
15.87.0
August 18, 2026
1、超神卡一周年，每月末翻倍返现 2、天猫AI上线场景清单：帮你直接生成场景购物方案 3、天猫AI 找优惠：优惠信息随时查，放心省钱 4、详情页上线天猫AI：商品问题随便问，避坑又省心 5、猫猫币走路赚币升级：天天打卡，天天领币 6、抓锦鲤享免单：最高可免99元
MoreUser reviews
User experience
🐞
Reported Bugs
3 issues
Login issues for overseas users
Compatibility problems on newer iOS versions
✨
Requested Features
4 requests
Improved search and filtering
Feature
Easier return/refund process
Feature
FAQ
What is this app?
This app is an online shopping platform that connects consumers with official flagship stores of various brands. It focuses on offering genuine products at fair prices, along with innovative services to enhance the shopping experience.
What are the main features of this app?
Key features include access to official brand stores, daily flash sales on big brands, special 'Billion-Subsidy' deals with competitive pricing and cashback, and 'Juhuasuan' offering significant discounts. It also allows exploration of imported products through Tmall Global.
Is this app free to use?
The app itself is free to download and use. While there are no upfront costs to access the platform, purchases are made within the app, and there may be additional discounts and promotions available.
Where can I find imported products?
You can explore new imported products from around the world through the 'Tmall Global' section within the app. This channel is dedicated to offering a selection of international goods.
How can I get discounts on this app?
Discounts are available through various channels, including app-exclusive 2% off on selected items, daily big brand flash sales, 'Billion-Subsidy' deals with competitive prices and cashback, and up to 90% off on big brands via 'Juhuasuan'.
