SettleAssist vs Crawford Directory
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SettleAssist
This application streamlines the inspection of residential exteriors for hail or wind damage. It provides support for both SettleAssist and ScopeAssist products, simplifying the damage assessment process.
- Exterior home inspection
- Hail damage assessment
- Wind damage assessment
- Supports SettleAssist
- Supports ScopeAssist
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The Accurence app simplifies inspecting the exterior of homes and residential buildings for hail or wind damage. The app supports both SettleAssist and ScopeAssist products.
Crawford Directory
Access comprehensive details about services, locations, and personnel. Easily find the closest office, view contact information, and submit assignments directly.
- Service details
- Location finder
- Contact information
- Team directory
- Assignment submission
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The Crawford Directory app is a one stop information portal to provide details on Crawford services, locations and people. Customers can easily determine the nearest Crawford location, view associated contact details, management, sales, product and adjuster teams and even submit assignments directly to Crawford from the app.
Screenshots
Verdict
The clearest difference is rating: Crawford Directory at 4.2 against SettleAssist's 3.8. Crawford Directory also leads on iOS requirement (10.2 vs 15.0). SettleAssist's advantage is ratings volume (275 vs 5). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Crawford Directory holds the better App Store score, 4.2 against 3.8. That said, the two scores are not equally well evidenced: SettleAssist has 275 ratings behind it against 5, so its average is the more settled of the two.
SettleAssist ships an update every 6 weeks, Crawford Directory every 2 months. The most recent releases landed on October 20, 2026 and September 23, 2026 respectively.
| Parameter | SettleAssist | Crawford Directory |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (275 ratings) | 4.2 (5 ratings) — better |
| Positive reviews | 36.6% of reviews | — |
| Number of ratings | 275 — better | 5 |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 10.2 — better |
| Further details — not scored | ||
| Size | 54 MB | 45 MB |
| Age rating | 4+ | 4+ |
| Developer | Accurence | Crawford & Company |
Customer experience
SettleAssist
Crawford Directory
Bugs and requests
SettleAssist
Reported bugs
18 issues- Forgets login repeatedly
- Errors during setup and use
- No resend function for failed claims
- Delays in photo processing
- App adds pain line items for everything
Show 13 moreShow fewer
- Jams Xactimate
- Rearranges photos in report
- Freezes, locks up
- Photos get stuck inside the app
- Voice dictation not working correctly (iOS 13)
- App does not work when network is unavailable
- Glitchy performance
- Estimates are of poor quality
- Ridiculously slow and inaccurate
- Very glitchy
- Creates horribly inaccurate estimates
- Won't open claims or locks up
- Photo quality is an F
Requested features
11 requests- FaceID/Biometric login
- "Apply to all elevations" option for guttering
- Improve password management (allow reuse, no forced resets)
- Offline functionality
- Improve photo quality
Show 6 moreShow fewer
- Add more material variations
- Improve estimate tree appearance upon upload
- Add all options for roof coverings
- Improve voice dictation for photo labeling
- Advanced login features
- Update to better suit user needs
Crawford Directory
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SettleAssist
No in-app purchases
Crawford Directory
No in-app purchases
Questions
Is SettleAssist free?
Is Crawford Directory free?
Which has better reviews, SettleAssist or Crawford Directory?
Do SettleAssist or Crawford Directory have ads?
Which is updated more often, SettleAssist or Crawford Directory?
Other comparisons
