Nucleus® Support App vs CI Select

About the Nucleus® Support App Cochlear™ support in the palm of your hands – wherever you are and whenever you need it. Get the help you need with your Cochlear Nucleus® 5 or Nucleus® Freedom™ Sound Processor. The Nucleus Support App is designed to help you with the daily use and care of your Nucleus 5 or Nucleus Freedom Sound Processor. It includes helpful tips and information to make living with your Nucleus® Cochlear Implant as easy and simple as possible. Some of the features inside this application include: * "How-to" instructions for using your sound processor. * Play buttons to watch instructional videos. * Hot links and images to connect you to Cochlear resources. * Daily tips to help you maximize your potential in everyday situations. * Advice on how best to use the telephone and listen to music. * Tips for when you travel, play sports, or engage in physical activities. * Troubleshooting resources. * Information on how to upgrade to newer technology. * Order Here buttons to provide convenient access to the online Cochlear Store. Company information Cochlear is the global leader in implantable hearing solutions. We are a dedicated team of more than 2,000 people who deliver the gift of sound to the hearing impaired in over 100 countries. Our vision is to connect people, young and old, to a world of sound by offering life enhancing hearing solutions. Cochlear’s mission of “Hear now. And always” embodies the company’s commitment to providing its recipients with the best possible hearing performance today and for the rest of their lives. For 30 years, Cochlear has helped over 250,000 people either hear for the first time or reconnect to their families, friends, workplaces and communities. Further information For further information about Cochlear products visit www.CochlearAmericas.com/Support We want to know what you think! If you have any comments about this app, or need email support, contact nucleusapp@cochlear.com Cochlear, the elliptical logo, and Freedom are trademarks of Cochlear Limited. Hear Now. And Always and Nucleus are registered trademarks of Cochlear Limited. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. © Cochlear Limited 2012.

For cochlear implant users. Request manual at CISelect.questions@gmail.com or https://med.nyu.edu/research/translational-auditory-research-lab/sites/default/files/ci-select-manual.pdf NOTE: Instructions for users of Cochlear devices with 22 active electrodes and default frequency allocation table (188-7938Hz). Users with deactivated electrodes or non-default FAT should consult the manual. 1) Audio link to iPhone: • N7 processor or newer: Use MiniMic 2+ with audio cable between iPhone and Mini-Mic 2+ line-in jack. • N6 processor or older: Connect iPhone via audio cable to speech processor. • Deactivate microphone input by: o Using accessory-only map (consult audiologist) o Using remote to set 100% accessory/0% microphone mix ratio NOTE: Current version may not work well with Bluetooth connection between the iPhone and the speech processor. Use wired connection only. Using CI Select: • Adjust iPhone volume to comfortable level using speech or continuous audio. • Select grid boxes (each one represents a different FAT) to compare sound quality and speech intelligibility. Use "LF edge" slider or click boxes to change settings. Red square shows current setting. Default is 188Hz (standard FAT). • Note: Slight audio delay may occur. If bothersome, minimize acoustic input by removing acoustic component, hearing device in other ear, or using ear plug in opposite ear. • Test different FATs until finding best intelligibility and sound quality. App makes no permanent changes—share preferred settings with audiologist for permanent map changes. Grid Searching Tips: • Tried FATs appear lighter green. Current FAT is red. • Click "Save Favorite" to mark promising FATs (yellow). Select multiple favorites. • "Delete last" removes most recent favorite. Repeat to reset grid. Advanced Option - Extended Frequency Mode: Default grid adjusts LF edge only (sufficient for most users). For full control: • Click "Extended Frequency Mode" (EFM) below LF edge bar • This gives access to full grid with LF edges (rows) and HF edges (columns) • Selected box shows LF & HF intersection • Toggle EFM switch to return to default view For non-standard settings, reference the full manual for detailed instructions.