Xerox® Workplace vs RA ITSM

DESCRIPTION The Xerox® Workplace mobile app enables simple local printing and scanning with your Xerox MFP. When used in conjunction with Xerox® Workplace Cloud / Suite (www.Xerox.com/mobile), it further allows users to connect in a controlled secure way from any anywhere, to any device over any network (without direct printer connection.) KEY STANDARD FEATURES -Add and connect to a printer by simply scanning the printer specific QR Code or using NFC to tap on NFC-enabled MFP -Open documents directly from this app for easy print and preview - Use the camera function to capture a picture and then print it -Select print options such as 1-Sided/ 2-Sided, color/ black-white, stapled, paper-size, page range, and Secure Print pin (for direct print only) -Print directly from other applications such as Dropbox, Google Drive and more -Integrated Public/Hot Spot printing -Scan documents from your MFP wirelessly from within the app Additional Features when used with Xerox Workplace Suite or Cloud - Controlled and secure user permissions with mobile app user account log in - Unlock supported Xerox Printers, using the mobile app instead of a card (unlock code or NFC) - Print to Xerox, Fuji Xerox and non-Xerox including HP, Ricoh, Epson, Canon and others’ network print devices - Print MS Office, Adobe Acrobat, email, text, Open Office and various image formats - Use GPS to find locations and available printers - View the currently selected printer status - Print documents immediately or upload them securely for release later at any licensed printer (pull print) - Job accounting support - Capability to integrate with a single release queue including jobs sent from desktop PC, MAC and Chrome book - View all waiting pull print jobs to release at any printer from your mobile device Feature availability depends on Xerox Workplace solution Mobile Print solution version and Administrator configuration HOW TO GET STARTED WITH XEROX® WORKPLACE 1.) Obtain your Company Code information for your Xerox® Workplace Solution from your administrator 2.) Download and install Xerox® Workplace App 3.) Register & Login to Xerox® Workplace using your Company Code and Credentials 4.) Browse your Mobile Device and open a document to print 5.) Select “Open In…” using Workplace to Upload, Preview & Print your Documents* 6.) Select an available printer, printer options and release your document *Actual names and availability of menu commands may vary across mobile platforms. Visit www.xerox.com/mobile for more information on Xerox Mobile Solutions

The RA_ITSM Addon Application transforms IT service delivery at REMAT Advanced by digitizing the entire operational layer. This centralized workspace provides end-to-end control and real-time visibility, empowering IT teams to plan, execute, and continuously improve services. Key features include: Live Dashboards: See service requests and compliance status instantly. Workflow Automation: Ensure fast, intelligent routing of tasks and approvals. Performance Analytics: Measure efficiency and service quality with hard data. Full Traceability: Gain transparency across all IT activities and resources. Feedback Loops: Capturing customer satisfaction for continuous improvement. Ultimately, the RA_ITSM Addon Application ensures consistent, high-quality IT services by reducing downtime, optimizing resource use, and reinforcing governance standards.