MyCincinnati® vs Tailrow
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyCincinnati®
Manage your insurance policies, access documents, and handle payments. Report claims, request roadside assistance, and find helpful resources. Go paperless and connect with payment services.
- Access policy documents
- Manage payments
- Report and view claims
- Request roadside services
- Go paperless
- Find service providers
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MyCincinnati allows Cincinnati Insurance personal lines policyholders who have registered for online services to: • access and share policy documents and agency contact information • enroll drivers in the RideWell℠ • find experienced service providers and loss prevention resources • go paperless • manage payment options, pay your bill and connect with Apple® Wallet or Google Pay™ • report and view claims, including auto glass claims, and find helpful tips on what to do in the event of an accident • request roadside services • sign up for additional services, such as emergency medical transportation and travel security programs • view ID cards
Tailrow
Access all your insurance policy details, including coverage, premiums, and payment history. View agent contact information and manage your policy conveniently from anywhere.
- Access policy details
- View coverage limits
- Check premiums
- Review payment history
- Manage policies
- View agent contact information
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With Tailrow, you can easily access all the details of your insurance policies including coverage limits, premiums, and payment history. You can also view your agent’s contact information and manage your policy anytime and anywhere.
Screenshots
Verdict
The clearest difference is rating: MyCincinnati® at 4.7 against Tailrow's 1.0. MyCincinnati® also leads on ratings volume (4K vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyCincinnati® holds the better App Store score, 4.7 against 1.0. That said, the two scores are not equally well evidenced: MyCincinnati® has 4K ratings behind it against 1, so its average is the more settled of the two.
MyCincinnati® ships an update monthly, Tailrow every 5 weeks. The most recent releases landed on October 10, 2026 and September 30, 2026 respectively.
| Parameter | MyCincinnati® | Tailrow |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (4K ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 23.4% of reviews | — |
| Number of ratings | 4K — better | 1 |
| Update frequency | Monthly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.5 | 13.4 — better |
| Further details — not scored | ||
| Size | 195 MB | 34 MB |
| Age rating | 4+ | 4+ |
| Developer | The Cincinnati Insurance Company | Exzeo USA Inc. |
Customer experience
MyCincinnati®
Tailrow
Bugs and requests
MyCincinnati®
Reported bugs
5 issues- Login issues
- Crashes after updates
- Inability to access policies and ID cards
- Roadside assistance not working
- Blank screens and error messages
Requested features
5 requests- Add ability to upload photos for claims
- Add Apple Wallet support for ID cards
- Add individual vehicle cost breakdown
- Add landscape mode for iPad
- Add bill pay functionality
Tailrow
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyCincinnati®
No in-app purchases
Tailrow
No in-app purchases
