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MyCincinnati®

MyCincinnati®

by The Cincinnati Insurance Company

4K ratings
64 reviews
💼 Business
💰 Finance
Free

Details

  • Released
  • Updated
  • May 3, 2012
  • April 20, 2026

Developer

The Cincinnati Insurance Company
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MyCincinnati® screenshot #1 for iPhone
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iphone
ipad
📌Ready
Reviews summary↘︎
⭐64
Reviews↘︎
📝2+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 4 weeks
Updates frequency↘︎
🖼️Get Icon
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About

Manage your insurance policies, access documents, and handle payments. Report claims, request roadside assistance, and find helpful resources. Go paperless and connect with payment services.

✓Access policy documents
✓Manage payments
✓Report and view claims
✓Request roadside services
✓Go paperless
✓Find service providers
Show original description

What users say

Summarized from real user reviews of MyCincinnati®. Based on 4K reviews and a 4.7/5 average, it highlights the 4 positives and 12 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Comprehensive and easy to navigate
  • 👍Accessible to ride well
  • 👍Awesome app
  • 👍Seems easy enough

Negative things

  • 🐛App crashes after logging in
  • 🐛App crashes after update
  • 🐛App not user-friendly
  • 🐛App not functioning properly
  • 🐛Slow to load, agonizingly slow
  • 🐛Buggy and crashes often
  • 🐛Cannot access policy information
  • 🐛Cannot use at all after login attempts
  • 🐛Cannot access ID cards
  • 🐛Roadside assistance not submitted
  • 🐛Blank screens, error messages
  • 🐛Endless login loop
See all reviews

What's New in MyCincinnati®

4.2604

April 20, 2026

Our latest update gives you an improved user experience with bug corrections.

User reviews

Most RecentHighest RatedLowest Rated

Terrible

Want paperless but app doesn’t work
Frust…..Frust…..

Not an app

It’s login boxes that get spammed with popups
mjm.00mjm.00

It’s phenomenal

Everything a guy could need from an app is right here in this one. I love the accessibility to ride well which is my favorite app for judging my driving! I understand they never surcharge for that so it’s great cause all I can do is save money on my auto insurance! Thank you for all you do with this app because it’s amazing.
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Cheesy beefCheesy beef

Happy customer

Comprehensive easy to navigate

Look up policies pay bills

Awesome …!!!
JimjimeriaJimjimeria

Terrible

Cannot use at all after several tries at logging in!
OoooooooommmmmgggOoooooooommmmmggg
See 59 more reviews

User experience

🐞

Reported Bugs

5 issues

Login issues

Bug

Crashes after updates

Bug

Inability to access policies and ID cards

Bug

Roadside assistance not working

Bug

Blank screens and error messages

Bug
✨

Requested Features

5 requests

Add ability to upload photos for claims

Feature

Add Apple Wallet support for ID cards

Feature

Add individual vehicle cost breakdown

Feature

Add landscape mode for iPad

Feature

Add bill pay functionality

Feature

FAQ

What can I do with this app?

This app allows Cincinnati Insurance personal lines policyholders to access and share policy documents, manage payments, report and view claims, request roadside services, and go paperless. You can also find service providers and loss prevention resources.

Is this app free to use?

Yes, the app is free to use for registered Cincinnati Insurance personal lines policyholders. There are no in-app purchases or advertisements mentioned.

What information can I access about my policy?

You can access and share your policy documents, view your ID cards, and find agency contact information. The app also provides resources for loss prevention and finding experienced service providers.

How do I report a claim through the app?

The app allows you to report and view claims, including auto glass claims. It also provides helpful tips on what to do in the event of an accident.

Can I pay my bill using this app?

Yes, you can manage your payment options and pay your bill directly through the app. It also offers the ability to connect with Apple® Wallet or Google Pay™ for convenient payment processing.