MyCincinnati® User Reviews

MyCincinnati®
MyCincinnati®
The Cincinnati Insurance Company

What users say

Top reviews

Terrible

Want paperless but app doesn’t work

Not an app

It’s login boxes that get spammed with popups

It’s phenomenal

Everything a guy could need from an app is right here in this one. I love the accessibility to ride well which is my favorite app for judging my driving! I understand they never surcharge for that so it’s great cause all I can do is save money on my auto insurance! Thank you for all you do with this app because it’s amazing.
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Happy customer

Comprehensive easy to navigate

Look up policies pay bills

Awesome …!!!

Terrible

Cannot use at all after several tries at logging in!

Not user friendly

Any time I get on your website it shows none of our policy information making it look like we haven’t got insurance

App crashes

This last update is causing the app to crash after logging in. I’ve removed and reinstalled the app but the problem still persists.

App Crashes

The app was updated yesterday and now it crashes every time I try to open it. Totally useless at this time.

App keeps crashing

I cannot get past the login screen. Every time I try the app crashes. Even uninstalled and reinstalled. Got a security code, entered it, got approved and then it crashed and just continues to crash. I just want my new id cards offline.

First time user

Not really user friendly

DO NOT USE

Terrrible company, terrible customer service

Customer

Been on hold for 15 minutes then asked for a call back and it’s been an hour and a half!

App will not allow me access to my policies!

Awful

Cards won’t load

On with support because the cards won’t load. Just a spinning blue processing symbol.

Nice To Have an Insurance App

…only wish it worked.

Roadside

When attempting to setup location for roadside, the app crashes and won’t let me select the location of my vehicle. Inconvenient when I’m stranded.

Awful

Never works

Unreliable

It’s great to have an app but good often during weekends it does not function properly.

Not an app

It’s login boxes that get spammed with popups

Outdated and Slow

This app is slow and not efficient, plus the graphics are very outdated.