MyCincinnati® vs Auto
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyCincinnati®
Manage your insurance policies, access documents, and handle payments. Report claims, request roadside assistance, and find helpful resources. Go paperless and connect with payment services.
- Access policy documents
- Manage payments
- Report and view claims
- Request roadside services
- Go paperless
- Find service providers
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MyCincinnati allows Cincinnati Insurance personal lines policyholders who have registered for online services to: • access and share policy documents and agency contact information • enroll drivers in the RideWell℠ • find experienced service providers and loss prevention resources • go paperless • manage payment options, pay your bill and connect with Apple® Wallet or Google Pay™ • report and view claims, including auto glass claims, and find helpful tips on what to do in the event of an accident • request roadside services • sign up for additional services, such as emergency medical transportation and travel security programs • view ID cards
Auto
Manage your insurance policies, payments, and claims conveniently on the go. Access ID cards, request roadside assistance, and submit claims with ease. Stay informed with alerts and paperless document options.
- Policy management
- Bill payments
- Automatic payments
- Roadside assistance requests
- Glass claim submission
- Claim status tracking
- ID card access
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Stay connected to your insurance anytime, anywhere with the Auto-Owners mobile app. Easily manage your policies, payments, claims and more. • Pay your bills • Set up and manage automatic payments • Request roadside assistance • Submit a glass claim • Check claim status and view claim documents and history • Access your insurance ID cards and policy documents • Get temporary proof of insurance for a newly acquired vehicle • Manage how you receive documents, including paperless options • Update your texting preferences and choose how you receive important alerts
Screenshots
Verdict
The clearest difference is iOS requirement: MyCincinnati® at 14.5 against Auto's 16.0. On price, rating, review sentiment and ratings volume there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for MyCincinnati® against 4.8 for Auto. Both are backed by a comparable volume of ratings — 4K and 6.9K respectively. Written reviews are what separate them: 23% of MyCincinnati®'s written reviews are positive against 25% of Auto's.
MyCincinnati® ships an update monthly, Auto every 5 weeks. The most recent releases landed on November 10, 2026 and November 11, 2026 respectively.
| Parameter | MyCincinnati® | Auto |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (4K ratings) | 4.8 (6.9K ratings) — better |
| Positive reviews | 23.4% of reviews | 25.0% of reviews — better |
| Number of ratings | 4K | 6.9K — better |
| Update frequency | Monthly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.5 — better | 16.0 |
| Further details — not scored | ||
| Size | 195 MB | 25 MB |
| Age rating | 4+ | 4+ |
| Developer | The Cincinnati Insurance Company | Auto-Owners Insurance |
Customer experience
MyCincinnati®
Auto
User reviews
MyCincinnati®
From 4K App Store ratingsWhat we love
- 👍 Comprehensive and easy to navigate
- 👍 Accessible to ride well
- 👍 Awesome app
- 👍 Seems easy enough
Room to improve
- 🐛 App crashes after logging in
- 🐛 App crashes after update
- 🐛 App not user-friendly
- 🐛 App not functioning properly
- 🐛 Slow to load, agonizingly slow
Auto
From 6.9K App Store ratingsWhat we love
- 👍 Clean and intuitive user interface design
- 📋 Easy access to policy documents and information
- 💳 Convenient bill payment functionality
- 📱 Fingerprint/Face ID authentication available
- 🎯 Comprehensive policy management in one place
Room to improve
- 🐛 Persistent login failures and spinning loading screens
- ❌ Only displays auto policies, not all policy types
- ⚠️ Frequent app crashes and freezing
- 📱 Incompatible with older iOS versions and devices
- 🔄 Requires forced redirects to app from web browser
Bugs and requests
MyCincinnati®
Reported bugs
5 issues- Login issues
- Crashes after updates
- Inability to access policies and ID cards
- Roadside assistance not working
- Blank screens and error messages
Requested features
5 requests- Add ability to upload photos for claims
- Add Apple Wallet support for ID cards
- Add individual vehicle cost breakdown
- Add landscape mode for iPad
- Add bill pay functionality
Auto
Reported bugs
16 issues- Login page hangs indefinitely with spinning wheel
- App crashes immediately upon opening
- Password reset creates infinite loop
- Account creation fails with vague error messages
- iOS 14+ compatibility issues
Show 11 moreShow fewer
- iOS 18 sign-in completely broken
- App won't update or forces update that breaks functionality
- Claim status fails to update
- File upload errors when submitting documents
- Payment processing fails despite successful submission
- Autopay doesn't execute on scheduled dates
- VIN number not recognized when adding vehicles
- Proof of insurance doesn't update after payment
- Offline detection shows false positives
- Agency changes require manual policy deletion/re-addition
- App requires reinstall to function after updates
Requested features
12 requests- Print and export PDF functionality
- Save documents to files or cloud storage
- Apple Wallet integration for insurance cards
- Dark mode option
- Support for all policy types (home, boat, etc.)
Show 7 moreShow fewer
- Ability to hide or organize cancelled policies
- Password manager compatibility (1Password, iCloud Keychain)
- iPad auto-rotate support
- Agent-specific app
- Better password reset and account recovery flow
- Update autopay settings within app
- Add new vehicles functionality improvement
In-app purchases
MyCincinnati®
No in-app purchases
Auto
No in-app purchases
Questions
Is MyCincinnati® free?
Is Auto free?
Which has better reviews, MyCincinnati® or Auto?
Do MyCincinnati® or Auto have ads?
Which is updated more often, MyCincinnati® or Auto?
Other comparisons
