Comparison

du vs الضمان الإجتماعي

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

du

Easily manage your mobile accounts and services with customized features. Perform actions like checking usage, paying bills, recharging, and purchasing add-ons. Get support and manage your account all in one place.

Highlights
  • Check consumption and balance
  • Pay or recharge line
  • Pay or recharge for a friend
  • Check special offers
  • Change plan
  • Purchase data and roaming add-ons
  • Get chat support
Features
Read full description

Enjoy the easiest way to manage your accounts and services, with features customised just for you. Get things done your way in just a few clicks on the du App: - Check your consumption and balance - Pay or recharge your line - Pay or recharge for a friend - Check for special offers - Change your plan - Purchase data and roaming add-ons - Purchase our products - Manage your accounts - Get chat support - Book an appointment to visit the nearest du store We update our app regularly to always meet your needs so you can always get things done your way. Enjoying our app? Rate us or write a review. استمتع بأسهل طريقة لإدارة حساباتك وخدماتك مع مزايا مصمّمة خصيصاً لك. كل أمورك طيبة مع تطبيق du وببضع خطوات فقط: - اطّلع على استخدامك ورصيدك - ادفع فاتورتك أو أعد تعبئة رصيدك - ادفع فاتورة أحد الأصدقاء أو أعد تعبئة رصيدهم - اطّلع على عروضنا الخاصة - قُم بتغيير باقتك - اشترِ بيانات وخدمات تجوال إضافية - اشترِ منتجاتنا - قُم بإدارة حساباتك - احصل الدعم بالدردشة - احجز المواعيد لزيارة أقرب متاجر du نحن نقوم بتحديث تطبيقنا بانتظام لمواكبة احتياجاتك ولتبقى كل أمورك طيبة. مستمتع بالتطبيق؟ قيّم أداءنا أو اكتب رأيك.

About

الضمان الإجتماعي

This app provides electronic services for social security participants in Jordan. It offers features for pensioners to check their data and pension details, and for optional subscribers to view their information, contribution periods, and payments. It also includes services related to defense orders.

Highlights
  • Electronic services for social security participants
  • Pensioner data and salary inquiries
  • Optional subscriber data and contribution tracking
  • Defense order services
  • Online registration
Features
Read full description

يهدف تطبيق المؤسسة العامة للضمان الاجتماعي في الأردن إلى تقديم حزمة مميزة من الخدمات الإلكترونية للأفراد بشكل سهل ومبسط. حيث أن هذه الخدمات الإلكترونية التي تتيحها المؤسسة للأفراد والمؤمن عليهم والمتقاعدين مصنفة حسب المنفعة وحالة مستخدم التطبيق، ويتطلب للاستفادة من تلك الخدمات القيام بإنشاء حساب شخصي إما عبر التطبيق الهاتفي أو موقع المؤسسة الإلكتروني. للتواصل مع المؤسسة ومعرفة آخر المستجدات، يرجى زيارة الموقع الرسمي (https://www.ssc.gov.jo) أو التواصل عبر مركز اتصال الضمان الموعد (117117) المتاح على مدار الساعة.

Screenshots

du4 screens
الضمان الإجتماعي4 screens

Verdict

The call

The clearest difference is rating: du at 4.5 against الضمان الإجتماعي's 3.3. du also leads on ratings volume (15K vs 205) and update cadence (fortnightly vs every 2 months). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

du holds the better App Store score, 4.5 against 3.3. That said, the two scores are not equally well evidenced: du has 15K ratings behind it against 205, so its average is the more settled of the two. Written reviews point the same way: 14% of du's written reviews are positive against 12% of الضمان الإجتماعي's.

UpkeepUpdate frequency

du ships an update fortnightly, الضمان الإجتماعي every 2 months. The most recent releases landed on November 1, 2026 and October 29, 2026 respectively.

Scorecard3 real differences · 7 level
du versus الضمان الإجتماعي: the parameters behind the verdict, then further details
Parameterduالضمان الإجتماعي
PriceFreeFree
Rating4.5 (15K ratings) — better3.3 (205 ratings)
Positive reviews14.2% of reviews — better12.0% of reviews
Number of ratings15K — better205
Update frequencyFortnightly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size350 MB40 MB
Age rating4+4+
DeveloperEITC, du telecom UAEJordan eGovernment

Customer experience

du

All ratings15,027 ratings
Positive88.1%
Neutral2.9%
Negative8.9%
Written reviews401 reviews
Positive14.2%
Neutral4.7%
Negative81.0%

الضمان الإجتماعي

All ratings203 ratings
Positive55.7%
Neutral5.4%
Negative38.9%
Written reviews100 reviews
Positive12.0%
Neutral4.0%
Negative84.0%

User reviews

du

From 15K App Store ratings

What we love

  • ✨ Convenient and smooth app
  • 💳 Easy payments

Room to improve

  • 🐛 Constant issues with the app
  • 🔍 Lack of transparency in billing
  • 🤖 Poor customer service and support
  • 📉 Unreliable network and internet speeds
  • 💰 Overpriced services

الضمان الإجتماعي

From 205 App Store ratings

What we love

  • ✅ Comprehensive electronic services in one place
  • 📱 Convenient mobile access to account information
  • 🎯 Good service quality from institution

Room to improve

  • 🐛 Frequent crashes and freezing
  • ⚠️ App fails to open or launch
  • 🐌 Extremely slow performance
  • ❌ Unresponsive interface
  • 📱 Poor iPhone compatibility (iPhone 11, 12, 13, 16)

Bugs and requests

du

Reported bugs

3 issues
  • App crashes frequently
  • Login issues and inability to access account
  • Inconsistent behavior after updates

Requested features

3 requests
  • Option to cancel subscription/plan through the app
  • Ability to manage all accounts (mobile, home internet, etc.) in one place
  • Improved data usage tracking and analytics

الضمان الإجتماعي

Reported bugs

13 issues
  • App crashes on launch or during use
  • Cannot open app on iPhone models
  • App closes automatically after 5 seconds
  • Login credentials not working despite account activation
  • Password change feature broken
Show 8 more
  • Forgot password option non-functional
  • App freezes when selecting certain options
  • Navigation back button unresponsive
  • Update loop - requests update but none available
  • Payment updates not reflected in system
  • App crashes after logout and prevents re-login
  • Crashes consistently during initial loading
  • Account page fails to load

Requested features

10 requests
  • Direct in-app payment option
  • Accept international credit cards
  • Password reset functionality
  • Retirement pension calculator
  • Detailed subscription history display
Show 5 more
  • Years of service breakdown
  • Early and full retirement estimates
  • Theme customization and font size adjustment
  • Update payment processing system
  • Add defense order option

In-app purchases

None

du

No in-app purchases

None

الضمان الإجتماعي

No in-app purchases

Questions

Is du free?
du is free to download, with no in-app purchases.
Is الضمان الإجتماعي free?
الضمان الإجتماعي is free to download, with no in-app purchases.
Which has better reviews, du or الضمان الإجتماعي?
du is rated higher. du averages 4.5 out of 5 from 15K ratings, while الضمان الإجتماعي averages 3.3 from 205 ratings.
Do du or الضمان الإجتماعي have ads?
Neither du nor الضمان الإجتماعي shows ads.
Which is updated more often, du or الضمان الإجتماعي?
du ships an update fortnightly, and الضمان الإجتماعي every 2 months. Most recently, du was updated on November 1, 2026 and الضمان الإجتماعي on October 29, 2026.

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