Comparison

Web vs Conversational Cloud

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Web

Access company intranet, internet, and web apps securely and intuitively. This app provides instant access to internal network sites without manual VPN connection, and organizes all your bookmarks in one place. It also features a built-in QR code scanner.

Highlights
  • Secure intranet access
  • No manual VPN connection
  • Centralized bookmark management
  • Add, edit, and remove bookmarks
  • QR code scanning
  • Access web apps
Features
Read full description

Experience intuitive, secure browsing across intranet, internet, and web apps. Workspace ONE Web gives you instant access to your company’s internal network sites while you’re on the go without the hassle of manually connecting to a VPN. **Instantly Access Company Sites and Intranet** Enjoy frictionless access to your organization’s websites and intranet in a flash without manually configuring a VPN. **Find All of Your Bookmarks in One Place** Your company can push bookmarks down to your app for you to easily locate. You can also edit and remove bookmarks or add your own. Having a hard time locating your bookmarks? Tap the action grid at the bottom and tap “Bookmarks”. **Scan QR Codes on the Fly** Need to scan a QR code? Navigate to the Browser’s URL address bar, tap the code on the right, enable access to the camera and your device is ready to scan! To optimize security and productivity for your device, Omnissa will need to collect some device identity information, such as: • Phone Number • Serial Number • UDID (Universal Device Identifier) • IMEI (International Mobile Equipment Identifier) • SIM Card Identifier • Mac Address • Currently Connected SSID

About

Conversational Cloud

Engage with consumers in real-time messaging from any location. Receive instant notifications for new connections and manage your assigned conversations on the go. This app seamlessly integrates with the Conversation Cloud Agent Workspace.

Highlights
  • Real-time consumer messaging
  • Push notifications for new connections
  • Manage assigned agent conversations
  • Control agent availability
  • Seamless web platform integration
Features
Read full description

The LivePerson Agent App provides real time messaging between you and your consumers anytime and from any location. Take your engagements on the go and never miss an opportunity to create a meaningful connection. Key features: • Connect using real time messaging with your consumers • Receive push notifications whenever your consumers request to connect with you • View and manage your assigned agents conversations • Control your availability, as new connections might come at any time! • A seamless match to your Conversation Cloud Agent Workspace web platform

Screenshots

Web4 screens
Conversational Cloud4 screens

Verdict

The call

The clearest difference is ratings volume: Web at 22K against Conversational Cloud's 6. Web also leads on review sentiment (18% vs 5%). Conversational Cloud's advantage is iOS requirement (15.1 vs 17.0). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Web holds the better App Store score, 4.5 against 4.3. That said, the two scores are not equally well evidenced: Web has 22K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 18% of Web's written reviews are positive against 5% of Conversational Cloud's.

UpkeepUpdate frequency

Web ships an update every 2 months, Conversational Cloud every 5 weeks. The most recent releases landed on October 13, 2026 and October 1, 2026 respectively.

Scorecard3 real differences · 7 level
Web versus Conversational Cloud: the parameters behind the verdict, then further details
ParameterWebConversational Cloud
PriceFreeFree
Rating4.5 (22K ratings) — better4.3 (6 ratings)
Positive reviews17.6% of reviews — better4.8% of reviews
Number of ratings22K — better6
Update frequencyEvery 2 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.1 — better
Further details — not scored
Size97 MB46 MB
Age rating4+4+
DeveloperAirWatch, LLCLivePerson inc.

Customer experience

Web

All ratings22,445 ratings
Positive86.6%
Neutral4.2%
Negative9.2%
Written reviews193 reviews
Positive17.6%
Neutral7.3%
Negative75.1%

Conversational Cloud

All ratings6 ratings
Positive83.3%
Neutral0.0%
Negative16.7%
Written reviews21 reviews
Positive4.8%
Neutral0.0%
Negative95.2%

Bugs and requests

Web

Reported bugs

3 issues
  • Incompatibility with iOS 14.5 and later
  • Kiosk mode issues after recent update
  • Inability to download/print payslips

Requested features

3 requests
  • Dark mode option
  • Face ID/Touch ID support
  • Improved offline functionality

Conversational Cloud

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Web

No in-app purchases

None

Conversational Cloud

No in-app purchases

Questions

Is Web free?
Web is free to download, with no in-app purchases.
Is Conversational Cloud free?
Conversational Cloud is free to download, with no in-app purchases.
Which has better reviews, Web or Conversational Cloud?
Web is rated higher. Web averages 4.5 out of 5 from 22K ratings, while Conversational Cloud averages 4.3 from 6 ratings.
Do Web or Conversational Cloud have ads?
Neither Web nor Conversational Cloud shows ads.
Which is updated more often, Web or Conversational Cloud?
Web ships an update every 2 months, and Conversational Cloud every 5 weeks. Most recently, Web was updated on October 13, 2026 and Conversational Cloud on October 1, 2026.

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