Comparison

Web vs Zoom Rooms

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Web

Access company intranet, internet, and web apps securely and intuitively. This app provides instant access to internal network sites without manual VPN connection, and organizes all your bookmarks in one place. It also features a built-in QR code scanner.

Highlights
  • Secure intranet access
  • No manual VPN connection
  • Centralized bookmark management
  • Add, edit, and remove bookmarks
  • QR code scanning
  • Access web apps
Features
Read full description

Experience intuitive, secure browsing across intranet, internet, and web apps. Workspace ONE Web gives you instant access to your company’s internal network sites while you’re on the go without the hassle of manually connecting to a VPN. **Instantly Access Company Sites and Intranet** Enjoy frictionless access to your organization’s websites and intranet in a flash without manually configuring a VPN. **Find All of Your Bookmarks in One Place** Your company can push bookmarks down to your app for you to easily locate. You can also edit and remove bookmarks or add your own. Having a hard time locating your bookmarks? Tap the action grid at the bottom and tap “Bookmarks”. **Scan QR Codes on the Fly** Need to scan a QR code? Navigate to the Browser’s URL address bar, tap the code on the right, enable access to the camera and your device is ready to scan! To optimize security and productivity for your device, Omnissa will need to collect some device identity information, such as: • Phone Number • Serial Number • UDID (Universal Device Identifier) • IMEI (International Mobile Equipment Identifier) • SIM Card Identifier • Mac Address • Currently Connected SSID

About

Zoom Rooms

Transform any workspace into a high-quality video conferencing hub. This app offers flexible deployment options and multiple modes for controlling meetings, managing room reservations, and displaying room availability.

Highlights
  • High-quality video and audio conferencing
  • Flexible hardware deployments
  • Multiple iPad modes (Controller, Touch, Scheduling)
  • One-touch meeting join/start
  • Intuitive room controls
  • Room reservation and check-in
  • Digital signage capabilities
Features
Currently charting
Read full description

Zoom Rooms video conferencing systems use appliance or custom hardware deployments to bring high-quality video, audio, and sharing to any type of workspace, making it extremely flexible. Easily connect to participants on mobile devices, desktops, and in other rooms across a variety of locations. The Zoom Rooms app on iPad has five modes to choose from: Zoom Rooms Controller, Zoom Rooms for Touch, scheduling display, workspace desk, and reservation only room. Zoom Rooms Controller Connect your iPad to a Mac, PC, or Zoom Rooms Appliance as the dedicated Zoom Rooms Controller for that room. The iPhone app allows you to pair with a Zoom Room, giving you similar control functionality from your personal mobile device. Zoom Rooms for Touch Use the iPad as a Zoom Rooms (for shared spaces), Zoom Rooms kiosk, personal Zoom Rooms or Zoom Rooms digital signage only device. Zoom Rooms (for shared spaces) and personal Zoom Rooms allow you to start or join Zoom meetings, start a Zoom Whiteboard session, and access other Zoom Rooms features. Zoom Rooms kiosk can be configured to provide virtual receptionist and Workspace Reservation functionality. Zoom Rooms digital signage only can be configured to show digital signage content. Consult Zoom support documentation for more details. Zoom Rooms Scheduling Display Connect your iPad to a Mac, PC, or Zoom Rooms Appliance as the dedicated scheduling display for that room. A scheduling display is usually placed outside the room to show current availability, display upcoming meetings, and allow users to reserve the room on an ad-hoc basis. Workspace Desk Use the iPad to display the status of a workspace desk and allow users to make ad-hoc reservations or check in for their existing scheduled reservation with a QR code. Reservation Only Room Use the iPad to display the status of a workspace reservation only room and allow users to make ad-hoc reservations or check in for their existing scheduled reservation with a QR code. Simply install the Zoom Rooms app and follow the on-screen instructions to select a mode and activate. KEY FEATURES: ● One touch to join or start a meeting ● Intuitive room controls to easily manage audio, video, participants, and more ● Supports native room control integration to control lighting, projectors, and more Follow us on social @zoom! Have a question? Contact us at http://support.zoom.us.

Screenshots

Web4 screens
Zoom Rooms4 screens

Verdict

The call

The clearest difference is rating: Web at 4.5 against Zoom Rooms's 3.4. Web also leads on monetization model (free vs free with in-app purchases) and ratings volume (22K vs 245). Zoom Rooms's advantage is chart position (#114 vs unranked) and iOS requirement (15.0 vs 17.0). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Web holds the better App Store score, 4.5 against 3.4. That said, the two scores are not equally well evidenced: Web has 22K ratings behind it against 245, so its average is the more settled of the two. Written reviews complicate that: 18% of Web's written reviews are positive against 22% of Zoom Rooms's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Web ships an update every 2 months, Zoom Rooms monthly. Both last shipped on October 29, 2026.

Scorecard5 real differences · 6 level
Web versus Zoom Rooms: the parameters behind the verdict, then further details
ParameterWebZoom Rooms
PriceFreeFree
Rating4.5 (22K ratings) — better3.4 (245 ratings)
Positive reviews17.6% of reviews22.3% of reviews — better
Number of ratings22K — better245
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
Best chart rank—#114 — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.0 — better
Further details — not scored
Size97 MB359 MB
Age rating4+4+
DeveloperAirWatch, LLCZoom Communications, Inc.

Customer experience

Web

All ratings22,445 ratings
Positive86.6%
Neutral4.2%
Negative9.2%
Written reviews193 reviews
Positive17.6%
Neutral7.3%
Negative75.1%

Zoom Rooms

All ratings240 ratings
Positive55.4%
Neutral7.5%
Negative37.1%
Written reviews94 reviews
Positive22.3%
Neutral9.6%
Negative68.1%

User reviews

Web

From 22K App Store ratings

What we love

  • 👍 User-friendly interface
  • 🚀 Fast and responsive
  • 📲 Convenient mobile access

Room to improve

  • 🐛 Frequent crashes and freezes
  • 🔌 Connectivity issues
  • 📄 Rendering problems with certain pages
  • 🔒 Security and profile initialization errors

Zoom Rooms

From 245 App Store ratings

What we love

  • 👍 Easy to use for Rooms
  • 👍 Works as intended for Zoom Room
  • 👍 Phenomenal screen sharing
  • 👍 Great for conference rooms
  • 👍 Easy to use

Room to improve

  • 🐛 Cannot connect to rooms
  • 🐛 Difficult to connect with others
  • 🐛 Login takes too long
  • 🐛 App doesn't work after login
  • 🐛 App doesn't work as advertised

Bugs and requests

Web

Reported bugs

3 issues
  • Incompatibility with iOS 14.5 and later
  • Kiosk mode issues after recent update
  • Inability to download/print payslips

Requested features

3 requests
  • Dark mode option
  • Face ID/Touch ID support
  • Improved offline functionality

Zoom Rooms

Reported bugs

29 issues
  • Cannot connect to rooms
  • App crashes
  • Black screen with pairing prompt
  • App doesn't work after login
  • App doesn't work as advertised
Show 24 more
  • Smartphone app lacks PC features
  • Cannot download app
  • Unpair too quickly
  • App version 5.11.3 unreliable
  • Cannot close app without room code pin
  • Needs six-digit code, hard to find
  • Inefficient login locks account
  • Cannot join chat
  • Need to re-pair every time
  • Took control of Mac
  • Cannot open finder or access dock
  • Passcode forgotten, screen won't switch
  • Screen gets very bright
  • Pairing with PC seems odd
  • Cannot do anything without portal changes
  • Demo closed in free mode
  • Font too large after update
  • Broken display after update
  • Compact theme doesn't work
  • Issues logging in remotely
  • Refuses to connect to meeting room client
  • No error codes or diagnostics
  • Unacceptable for workplace tool
  • Laggy and annoying

Requested features

10 requests
  • Make smartphone app have same features as PC
  • Add raise hand feature
  • Option to disable auto-brightness increase
  • Allow app to dock (half or quarter screen)
  • Add functionality to switch between Zoom Rooms without re-pairing
Show 5 more
  • Allow different admins to connect to specific Zoom Rooms
  • Improve auto-update process
  • Join room chat and interactively
  • Add sign in with Facebook
  • Add iPhone version

In-app purchases

None

Web

No in-app purchases

None

Zoom Rooms

No in-app purchases

Questions

Is Web free?
Web is free to download, with no in-app purchases.
Is Zoom Rooms free?
Zoom Rooms is free to download, with no in-app purchases.
Which has better reviews, Web or Zoom Rooms?
Web is rated higher. Web averages 4.5 out of 5 from 22K ratings, while Zoom Rooms averages 3.4 from 245 ratings.
Do Web or Zoom Rooms have ads?
Neither Web nor Zoom Rooms shows ads.
Which is updated more often, Web or Zoom Rooms?
Web ships an update every 2 months, and Zoom Rooms monthly. Most recently, Web was updated on October 29, 2026 and Zoom Rooms on October 29, 2026.

Other comparisons