ActiveAlert vs Armstrong
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ActiveAlert
This app provides essential call details directly on your smartphone, eliminating the need to manually record information or enter addresses while driving. It automatically maps alarm locations, facilitates real-time response coordination, and organizes past and current calls.
- Real-time call details on smartphone
- Automatic alarm location mapping
- Real-time response coordination map
- Access photos and documents
- Converts dispatch data
- Manage past and current calls
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ActiveAlert helps you respond to calls faster by getting the essential details right in your smartphone. No more copying down dispatch information or trying to enter an address while driving. - Uses Apple Push instead of SMS - Automatically maps alarm location - Coordinate response with others using real-time map - Access relevant photos and documents from your phone - Converts hard-to-read dispatch data into legible sections - Manage past and current calls
Armstrong
Manage your Armstrong services, including internet, TV, and phone, all in one place. Pay bills, check email, listen to voicemail, and shop for new services. Requires an active Armstrong account.
- View bill summary and make payments
- Manage account settings and password
- Shop for new services and upgrades
- Check email and manage voicemail
- View TV channel lineup and service alerts
- Troubleshoot and contact support
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The Armstrong app is an easy-to-use management hub for your Armstrong account and your Internet and Home Phone services. Download the Armstrong app today for fast access to your email, make a payment on your account, contact support, sign up for service alerts, listen to your voicemail, view what’s on TV tonight and more. You must have an active Armstrong account to use this app. Featuring: Billing · View your bill summary · Receive notifications when your statement is due · Make a one-time payment on your account · Enroll in Auto-Pay Account Management · Change your password · Sign up for outage notifications · Edit your communication preferences · Check the status of, reschedule or cancel your service visit Shopping · Shop for new Armstrong services 24/7 · Upgrade your Zoom internet · Add Talk (home phone) · Browse TV packages · View and manage your internet usage · Order accessories Products/Services · Check your email · View your personalized channel lineup · Quickly link to TV Everywhere partner apps · Receive notifications for new voicemails · Listen to and manage your voicemail · Enable and disable call forwarding Contact · Find an Armstrong office in your community · View equipment manuals · Troubleshooting self-help · Contact Armstrong Support: ArmstrongOneWire.com/contact
Screenshots
Verdict
The clearest difference is rating: ActiveAlert at 4.1 against Armstrong's 2.4. ActiveAlert also leads on review sentiment (55% vs 16%) and update cadence (every 9 days vs every 15 months). Armstrong's advantage is iOS requirement (13.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ActiveAlert holds the better App Store score, 4.1 against 2.4. That said, the two scores are not equally well evidenced: ActiveAlert has 741 ratings behind it against 47, so its average is the more settled of the two. Written reviews point the same way: 55% of ActiveAlert's written reviews are positive against 16% of Armstrong's.
ActiveAlert ships an update every 9 days, Armstrong every 15 months. The most recent releases landed on November 6, 2026 and November 1, 2026 respectively.
| Parameter | ActiveAlert | Armstrong |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (741 ratings) — better | 2.4 (47 ratings) |
| Positive reviews | 55.2% of reviews — better | 16.0% of reviews |
| Number of ratings | 741 — better | 47 |
| Update frequency | Every 9 days — better | Every 15 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 58 MB | 1 MB |
| Age rating | 4+ | 4+ |
| Developer | Active911 | Armstrong |
Customer experience
ActiveAlert
Armstrong
User reviews
ActiveAlert
From 741 App Store ratingsWhat we love
- 🚀 Constant map updates
- 🚀 Reliable app
- 👍 Helpful information
- 👍 Useful features like map markers and personnel details
- 👍 Customizable alert tones
Room to improve
- 🐛 Repetitive notifications that don't provide new information
- 🐛 Inability to delete multiple alerts at once
- 🐛 Inconsistent theme colors
- 🐛 Slow loading times and lags
- 🐛 Apple Watch compatibility issues
Armstrong
From 47 App Store ratingsWhat we love
- 👍 Easy to navigate (older review)
- 👍 Well written (older review)
- 👍 Awesome app (older review)
- 👍 Great app (older review)
Room to improve
- 🐛 App is slow and freezes
- 🐛 Login issues and errors
- 🐛 App is outdated and lacks features
- 🐛 Website and app are a joke
- 🐛 Customer service is poor
Bugs and requests
ActiveAlert
Reported bugs
5 issues- Continuous paging/re-alerting issues
- Inability to disable repeat paging
- Alerts not working when phone is on silent
- Crashing and freezing issues
- Inconsistent behavior when switching between apps
Requested features
8 requests- Favorites or saved calls list
- Ability to adjust alert volume
- More alert tone options
- Improved map routing and integration
- Customizable themes and color schemes
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- Ability to mark on-duty/off-duty status with one button
- Improved call details formatting and organization
- Widgets and CarPlay integration
Armstrong
Reported bugs
18 issues- App does not open on iOS 26
- App freezes and crashes frequently
- Login process fails after identification/facial recognition
- MFA codes not received due to outdated phone numbers
- App signs out after closing
Show 13 moreShow fewer
- Credit card information is lost
- App opens to irrelevant pages
- Update causes login issues and 'user not found' errors
- Cannot close statement view without force closing app
- App says 'modem offline' but no issues detected
- Cannot send emails from the app
- Password reset security questions are invalid
- App cannot stream content
- App shows all channels even if not subscribed
- App does not save payment information
- App continually shuts down phone
- App does not show bill payment status
- App does not allow user account setup or password retrieval
Requested features
10 requests- Biometric login (Touch ID/Face ID)
- Autofill for login information
- Show bill payment status
- View billing cycle dates
- Ability to watch TV within the app
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- Add or remove services through the app
- View previous bills and usage history
- Modernize the app with updated standards
- Improve email functionality within the app
- Fix issues with closing statement view
In-app purchases
ActiveAlert
No in-app purchases
Armstrong
No in-app purchases
