Trashy app and service
The internet works fine, but the customer service, website, and app are a joke! If I can't get in, I'm dropping these clowns and switching to Starlink! If I can't log back in, I am leaving these clowns! What this app shows of their DevOps and programmers, along with customer service, is a joke! Get off your bums and FIX the attitude and the app!
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Soooooooo slow
I will die before this app finishes loading anything. Very slow and unintuitive.
Horrible App Horrible Service
I can’t stand this company…I’m switching ASAP!!! Service sucks even though I have the "TOP" internet service. I’m over this company.
Go figure
You can go through the whole identification process including facial recognition and still not be able to login. Frustrating to say the least, especially all you’re attempting to do is pay your bill. Still In effect. You still can’t put your information in. It also loses your credit card information, it needs to be addressed.
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Useless since the MFA was enabled
I can’t get into my app anymore because it has my husband’s cell number at sign in and I can’t change the number to get the code. He changed the number when he downloaded the antivirus. Now it’s locked in. Also why does it sign you out just because you close the app? Useless now!
I deleted the app and will just get on the net and use a passkey to log in.
I deleted the app and will just get on the net and use a passkey to log in.
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