W.W. Grainger, Inc. vs Navien
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
W.W. Grainger, Inc.
Access industrial supplies and manage inventory on the go. Quickly search for items, check real-time availability at branches, and scan barcodes to add products to your cart. Get expert help and track orders and pending approvals.
- Real-time item availability
- KeepStock inventory management
- Barcode scanning for cart addition
- Branch locator for pickup
- Chat with experts
- Manage pending orders and lists
- Order history tracking
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The Grainger app for iPhone is designed to deliver all that Grainger.com® has to offer no matter where the job takes you. Use the app to quickly narrow down your search, check account pricing, check item availability at a nearby branch, or manage costs with the Grainger KeepStock® inventory management solution. More Real-Time Availability — Get an expected arrival date or find out if your item is available at a nearby branch. KeepStock – Manage, track and control your inventory costs on an agile inventory management system. Barcode Scanning — Scan a product and drop it right into your cart. Find a Branch — Locate your nearest branch for quick pickup. Chat With an Expert — Have questions? Upload a photo and get answers from a specialist on the spot. Pending Orders — Keep track of all the orders waiting for your approval. Lists — Access lists on Grainger.com® for quick reordering. Order History — Check the status of a current order, or go back to previous orders over the last 18 months. It doesn't matter how you ordered. OMS: Simplify your order flows using our Order Management System. Saved for Later: Save away products from your shopping cart if you're not quite ready to buy. Need Help? Contact us at 1-800-472-4643. Grainger, Grainger.com and KeepStock are trademarks of W.W. Grainger, Inc.
Navien
This app provides information on the latest innovations and allows users to log installation and service details for their units. Professionals can access live chat support and register installations, while owners can manage warranties and find local services.
- Log installation and service information
- Live chat with support teams
- Scan serial numbers for registration
- Take job site photos
- Search for wholesalers and training
- Register units for warranty
- Find local installers and service professionals
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Navien Products & Service app gives users access to all the information on the latest Navien innovations and the ability to log installation, maintenance and service information for their Navien units. Industry professionals can log installation and service information for the units they work on, live chat with Navien teams including technical support, scan unit serial numbers to register their installations via NavienRewards, take job site photos with the camera function to add to unit service logs, search for local wholesalers and see the latest Navien training classes. Owners of Navien products can scan their unit serial number and register their unit for warranty, search for local and federal rebates, find a local installer or service professional, download brochures and operation manuals and so much more.
Screenshots
Verdict
The clearest difference is review sentiment: W.W. Grainger, Inc. at 65% against Navien's 0%. W.W. Grainger, Inc. also leads on rating (4.8 vs 2.6) and ratings volume (27K vs 33). Navien's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (15.1 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
W.W. Grainger, Inc. holds the better App Store score, 4.8 against 2.6. That said, the two scores are not equally well evidenced: W.W. Grainger, Inc. has 27K ratings behind it against 33, so its average is the more settled of the two. Written reviews point the same way: 65% of W.W. Grainger, Inc.'s written reviews are positive against 0% of Navien's.
W.W. Grainger, Inc. ships an update fortnightly, Navien every 4 weeks. The most recent releases landed on September 24, 2026 and August 19, 2026 respectively.
| Parameter | W.W. Grainger, Inc. | Navien |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (27K ratings) — better | 2.6 (33 ratings) |
| Positive reviews | 65.2% of reviews — better | 0.0% of reviews |
| Number of ratings | 27K — better | 33 |
| Update frequency | Fortnightly — better | Every 4 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 93 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | W.W. Grainger, Inc. | Navien |
Customer experience
W.W. Grainger, Inc.
Navien
Bugs and requests
W.W. Grainger, Inc.
Reported bugs
4 issues- Orders not showing up in order history
- Repeated crashes and login issues
- Inability to select shipping options for pickup orders
- Inconsistent behavior when adding/removing items from cart
Requested features
4 requests- Ability to search order history and personal lists
- Clearer pricing and shipping cost information
- Improved product details and recommendations
- Seamless integration between app and website
Navien
Not enough reviews yet to summarise bugs or requests.
In-app purchases
W.W. Grainger, Inc.
No in-app purchases
Navien
No in-app purchases
Questions
Is W.W. Grainger, Inc. free?
Is Navien free?
Which has better reviews, W.W. Grainger, Inc. or Navien?
Do W.W. Grainger, Inc. or Navien have ads?
Which is updated more often, W.W. Grainger, Inc. or Navien?
Other comparisons
