Comparison

MediacomConnect vs ICgovXpress

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MediacomConnect

Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.

Highlights
  • View billing statements
  • Pay bills and manage payment methods
  • Check for service outages
  • Troubleshoot modem and cable box issues
  • View internet data usage
  • Manage service appointments
  • Chat with customer support
Features
Read full description

The MediacomConnect MobileCare app is the next generation in customer service, giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click, you can view your bill, check for outages, troubleshoot, and so much more! Check out all of the MediacomConnect MobileCare features below: Account & Billing • View your current billing statement • Pay your bill • Store payment method on file • Modify payment method on file • Find a payment center Internet Data Usage • View current Internet service level • View Internet Data Usage allowance • Review Internet Data Usage history Outage Check • Check for service interruptions in your area for TV, Internet & Phone Appointment Manager • View upcoming service appointment Technical Support • Automatically refresh your modem or cable box to solve Internet or TV issues • How-To's and FAQs for your TV, Internet, and Phone service Notifications • Upcoming service appointments • Account updates • Billing updates • Bill due dates Communications • Chat with a customer service agent • Enroll in Text Messaging • Submit Customer feedback • One-touch Connect-to-Agent dialing Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.

About

ICgovXpress

Report local issues like potholes and graffiti directly to your city government. This app allows for quick and easy submission of service requests to ensure your neighborhood stays clean and well-maintained.

Highlights
  • Report potholes
  • Report graffiti
  • Submit service requests
  • Connect with city government
  • Fast issue reporting
Features
Read full description

See a pothole that needs filling? Graffiti making a mess of your neighborhood? Tap right into your city and report the issue fast with ICgovXpress!

Screenshots

MediacomConnect4 screens
ICgovXpress2 screens

Verdict

The call

The clearest difference is ratings volume: MediacomConnect at 7.8K against ICgovXpress's 4. MediacomConnect also leads on review sentiment (16% vs 0%) and update cadence (every 2 months vs every 7 months). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 3.3 for MediacomConnect against 3.3 for ICgovXpress. That said, the two scores are not equally well evidenced: MediacomConnect has 7.8K ratings behind it against 4, so its average is the more settled of the two. Written reviews are what separate them: 16% of MediacomConnect's written reviews are positive against 0% of ICgovXpress's.

UpkeepUpdate frequency

MediacomConnect ships an update every 2 months, ICgovXpress every 7 months. Both last shipped on September 29, 2026.

Scorecard3 real differences · 7 level
MediacomConnect versus ICgovXpress: the parameters behind the verdict, then further details
ParameterMediacomConnectICgovXpress
PriceFreeFree
Rating3.3 (7.8K ratings)3.3 (4 ratings)
Positive reviews16.2% of reviews — better0.0% of reviews
Number of ratings7.8K — better4
Update frequencyEvery 2 months — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.615.0 — better
Further details — not scored
Size43 MB126 MB
Age rating17+4+
DeveloperMediacom Communications CorporationGOGov, Inc.

Customer experience

MediacomConnect

All ratings7,811 ratings
Positive53.8%
Neutral8.9%
Negative37.3%
Written reviews173 reviews
Positive16.2%
Neutral9.8%
Negative74.0%

ICgovXpress

All ratings4 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

MediacomConnect

Reported bugs

4 issues
  • Login issues and invalid credentials
  • Inability to update payment info
  • Inconsistent data and billing information
  • Troubleshooting features not working

Requested features

4 requests
  • Improve autopay and payment options
  • Add more self-service troubleshooting tools
  • Provide better account management features
  • Enhance notifications and alerts

ICgovXpress

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MediacomConnect

No in-app purchases

None

ICgovXpress

No in-app purchases

Questions

Is MediacomConnect free?
MediacomConnect is free to download, with no in-app purchases.
Is ICgovXpress free?
ICgovXpress is free to download, with no in-app purchases.
Which has better reviews, MediacomConnect or ICgovXpress?
MediacomConnect and ICgovXpress are both rated 3.3 out of 5 on the App Store, from 7.8K and 4 ratings respectively.
Do MediacomConnect or ICgovXpress have ads?
Neither MediacomConnect nor ICgovXpress shows ads.
Which is updated more often, MediacomConnect or ICgovXpress?
MediacomConnect ships an update every 2 months, and ICgovXpress every 7 months. Most recently, MediacomConnect was updated on September 29, 2026 and ICgovXpress on September 29, 2026.

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