MediacomConnect vs MediLink
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MediacomConnect
Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.
- View billing statements
- Pay bills and manage payment methods
- Check for service outages
- Troubleshoot modem and cable box issues
- View internet data usage
- Manage service appointments
- Chat with customer support
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The MediacomConnect MobileCare app is the next generation in customer service, giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click, you can view your bill, check for outages, troubleshoot, and so much more! Check out all of the MediacomConnect MobileCare features below: Account & Billing • View your current billing statement • Pay your bill • Store payment method on file • Modify payment method on file • Find a payment center Internet Data Usage • View current Internet service level • View Internet Data Usage allowance • Review Internet Data Usage history Outage Check • Check for service interruptions in your area for TV, Internet & Phone Appointment Manager • View upcoming service appointment Technical Support • Automatically refresh your modem or cable box to solve Internet or TV issues • How-To's and FAQs for your TV, Internet, and Phone service Notifications • Upcoming service appointments • Account updates • Billing updates • Bill due dates Communications • Chat with a customer service agent • Enroll in Text Messaging • Submit Customer feedback • One-touch Connect-to-Agent dialing Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.
MediLink
This app simplifies time tracking for social care providers, allowing for easy clocking in and out. It's designed to streamline administrative tasks for caregiving professionals.
- Clock in/out functionality
- Social care provider focus
- Streamlined administration
- Easy time tracking
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MediLink is an app built to help social care providers to easily clock in and clock out
Screenshots
Verdict
The clearest difference is ratings volume: MediacomConnect at 7.8K against MediLink's 5. MediacomConnect also leads on review sentiment (17% vs 0%). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.3 for MediacomConnect against 3.2 for MediLink. That said, the two scores are not equally well evidenced: MediacomConnect has 7.8K ratings behind it against 5, so its average is the more settled of the two. Written reviews are what separate them: 17% of MediacomConnect's written reviews are positive against 0% of MediLink's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 26, 2026 and October 12, 2026 respectively.
| Parameter | MediacomConnect | MediLink |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (7.8K ratings) — better | 3.2 (5 ratings) |
| Positive reviews | 16.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 7.8K — better | 5 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 35 MB | 45 MB |
| Age rating | 17+ | 4+ |
| Developer | Mediacom Communications Corporation | Micah Carr |
Customer experience
MediacomConnect
MediLink
Bugs and requests
MediacomConnect
Reported bugs
4 issues- Login issues and invalid credentials
- Inability to update payment info
- Inconsistent data and billing information
- Troubleshooting features not working
Requested features
4 requests- Improve autopay and payment options
- Add more self-service troubleshooting tools
- Provide better account management features
- Enhance notifications and alerts
MediLink
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MediacomConnect
No in-app purchases
MediLink
No in-app purchases
