Comparison

MediacomConnect vs HSVUTIL

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MediacomConnect

Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.

Highlights
  • View billing statements
  • Pay bills and manage payment methods
  • Check for service outages
  • Troubleshoot modem and cable box issues
  • View internet data usage
  • Manage service appointments
  • Chat with customer support
Features
Read full description

The MediacomConnect MobileCare app is the next generation in customer service, giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click, you can view your bill, check for outages, troubleshoot, and so much more! Check out all of the MediacomConnect MobileCare features below: Account & Billing • View your current billing statement • Pay your bill • Store payment method on file • Modify payment method on file • Find a payment center Internet Data Usage • View current Internet service level • View Internet Data Usage allowance • Review Internet Data Usage history Outage Check • Check for service interruptions in your area for TV, Internet & Phone Appointment Manager • View upcoming service appointment Technical Support • Automatically refresh your modem or cable box to solve Internet or TV issues • How-To's and FAQs for your TV, Internet, and Phone service Notifications • Upcoming service appointments • Account updates • Billing updates • Bill due dates Communications • Chat with a customer service agent • Enroll in Text Messaging • Submit Customer feedback • One-touch Connect-to-Agent dialing Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.

About

HSVUTIL

Manage your Huntsville Utilities account on the go. View billing and usage, make payments, report service issues, and stay updated on important news and outages. This app provides convenient access to your utility services and account information.

Highlights
  • View billing and payment history
  • Manage payments and payment methods
  • Track energy usage trends
  • Report account and service issues
  • Receive utility news and outage alerts
  • View facility and payment locations
Read full description

HSVUTIL is a free mobile app for Huntsville Utilities (Huntsville, AL) customers. Customers can use the app to log into their MyHU account to view usage and billing, manage payments, notify customer service of account and service issues, and receive special messaging from Huntsville Utilities. As a Public Utility, we answer only to the people we serve. Decisions are based on what is best for our customers. We do not pay dividends to stockholders. Instead, we provide lower prices to our customers. Additional Features: Bill & Pay: Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Make a payment now or schedule it for a future date. My Usage: View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us: Easily contact Huntsville Utilities by email or phone. You can also submit one of the predefined messages, with the ability to include pictures and GPS coordinates. News: Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events. Updated 3/7/2025 4 Service Status: Displays service interruption and outage information. You can report an outage directly to Huntsville Utilities. Maps: Display facility and payment locations on a map interface

Screenshots

MediacomConnect4 screens
HSVUTIL4 screens

Verdict

The call

The clearest difference is rating: MediacomConnect at 3.3 against HSVUTIL's 2.4. MediacomConnect also leads on ratings volume (7.8K vs 42) and iOS requirement (15.6 vs 17.0). HSVUTIL's advantage is update cadence (monthly vs every 2 months) and review sentiment (28% vs 16%). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MediacomConnect holds the better App Store score, 3.3 against 2.4. That said, the two scores are not equally well evidenced: MediacomConnect has 7.8K ratings behind it against 42, so its average is the more settled of the two. Written reviews complicate that: 16% of MediacomConnect's written reviews are positive against 28% of HSVUTIL's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

MediacomConnect ships an update every 2 months, HSVUTIL monthly. The most recent releases landed on September 17, 2026 and September 7, 2026 respectively.

Scorecard5 real differences · 5 level
MediacomConnect versus HSVUTIL: the parameters behind the verdict, then further details
ParameterMediacomConnectHSVUTIL
PriceFreeFree
Rating3.3 (7.8K ratings) — better2.4 (42 ratings)
Positive reviews16.2% of reviews27.8% of reviews — better
Number of ratings7.8K — better42
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.6 — better17.0
Further details — not scored
Size43 MB30 MB
Age rating17+17+
DeveloperMediacom Communications CorporationHuntsville Utilities

Customer experience

MediacomConnect

All ratings7,811 ratings
Positive53.8%
Neutral8.9%
Negative37.3%
Written reviews173 reviews
Positive16.2%
Neutral9.8%
Negative74.0%

HSVUTIL

All ratings42 ratings
Positive31.0%
Neutral2.4%
Negative66.7%
Written reviews18 reviews
Positive27.8%
Neutral5.6%
Negative66.7%

User reviews

MediacomConnect

From 7.8K App Store ratings

What we love

  • 💳 Easy to pay bills
  • 📊 Helpful for checking usage
  • 🔍 Useful for troubleshooting
  • 🔒 Secure login options

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🤯 Confusing and unintuitive UI
  • 🔑 Issues with login/password management
  • 🕰️ Slow and unresponsive at times
  • 💰 Overpriced and poor value

HSVUTIL

From 42 App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Easy to register
  • 💡 Can see accounts and request extensions
  • 👍 Easy payments

Room to improve

  • 🐛 Unable to create account
  • 🐛 Unable to log in
  • 🐛 Payment info not saved
  • 🐛 Customer service issues

Bugs and requests

MediacomConnect

Reported bugs

4 issues
  • Login issues and invalid credentials
  • Inability to update payment info
  • Inconsistent data and billing information
  • Troubleshooting features not working

Requested features

4 requests
  • Improve autopay and payment options
  • Add more self-service troubleshooting tools
  • Provide better account management features
  • Enhance notifications and alerts

HSVUTIL

Reported bugs

3 issues
  • Error messages when creating account
  • Login issues across web and app
  • Payment info not saving

Requested features

2 requests
  • Dark mode option
  • Improved account management

In-app purchases

None

MediacomConnect

No in-app purchases

None

HSVUTIL

No in-app purchases

Questions

Is MediacomConnect free?
MediacomConnect is free to download, with no in-app purchases.
Is HSVUTIL free?
HSVUTIL is free to download, with no in-app purchases.
Which has better reviews, MediacomConnect or HSVUTIL?
MediacomConnect is rated higher. MediacomConnect averages 3.3 out of 5 from 7.8K ratings, while HSVUTIL averages 2.4 from 42 ratings.
Do MediacomConnect or HSVUTIL have ads?
Neither MediacomConnect nor HSVUTIL shows ads.
Which is updated more often, MediacomConnect or HSVUTIL?
MediacomConnect ships an update every 2 months, and HSVUTIL monthly. Most recently, MediacomConnect was updated on September 17, 2026 and HSVUTIL on September 7, 2026.

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