MediacomConnect vs GoSpringfieldMO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MediacomConnect
Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.
- View billing statements
- Pay bills and manage payment methods
- Check for service outages
- Troubleshoot modem and cable box issues
- View internet data usage
- Manage service appointments
- Chat with customer support
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The MediacomConnect MobileCare app is the next generation in customer service, giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click, you can view your bill, check for outages, troubleshoot, and so much more! Check out all of the MediacomConnect MobileCare features below: Account & Billing • View your current billing statement • Pay your bill • Store payment method on file • Modify payment method on file • Find a payment center Internet Data Usage • View current Internet service level • View Internet Data Usage allowance • Review Internet Data Usage history Outage Check • Check for service interruptions in your area for TV, Internet & Phone Appointment Manager • View upcoming service appointment Technical Support • Automatically refresh your modem or cable box to solve Internet or TV issues • How-To's and FAQs for your TV, Internet, and Phone service Notifications • Upcoming service appointments • Account updates • Billing updates • Bill due dates Communications • Chat with a customer service agent • Enroll in Text Messaging • Submit Customer feedback • One-touch Connect-to-Agent dialing Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.
GoSpringfieldMO
Easily report city issues like potholes or nuisance properties. The app uses GPS to pinpoint your location and offers common service request topics. You can upload photos or videos, track request status, and view city news and job openings.
- Report city issues
- GPS location recognition
- Upload photos/videos
- Track request status
- View city news
- Browse job openings
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Need to report a pothole, nuisance property or other issue? The GoSpringfieldMO app makes reporting a problem to the city as easy as possible. This app uses GPS to recognize your location and gives you a menu of common service request topics to select from. The app allows you to upload pictures or videos to accompany your request. Residents can track the status of requests as well as view City job openings and catch up on City news.
Screenshots
Verdict
The clearest difference is review sentiment: GoSpringfieldMO at 100% against MediacomConnect's 17%. GoSpringfieldMO also leads on rating (4.4 vs 3.3). MediacomConnect's advantage is ratings volume (7.8K vs 27). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GoSpringfieldMO holds the better App Store score, 4.4 against 3.3. That said, the two scores are not equally well evidenced: MediacomConnect has 7.8K ratings behind it against 27, so its average is the more settled of the two. Written reviews point the same way: 17% of MediacomConnect's written reviews are positive against 100% of GoSpringfieldMO's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 5, 2026 and November 1, 2026 respectively.
| Parameter | MediacomConnect | GoSpringfieldMO |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (7.8K ratings) | 4.4 (27 ratings) — better |
| Positive reviews | 16.6% of reviews | 100.0% of reviews — better |
| Number of ratings | 7.8K — better | 27 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 35 MB | 29 MB |
| Age rating | 17+ | 17+ |
| Developer | Mediacom Communications Corporation | City of Springfield (MO) |
Customer experience
MediacomConnect
GoSpringfieldMO
Bugs and requests
MediacomConnect
Reported bugs
4 issues- Login issues and invalid credentials
- Inability to update payment info
- Inconsistent data and billing information
- Troubleshooting features not working
Requested features
4 requests- Improve autopay and payment options
- Add more self-service troubleshooting tools
- Provide better account management features
- Enhance notifications and alerts
GoSpringfieldMO
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MediacomConnect
No in-app purchases
GoSpringfieldMO
No in-app purchases
Questions
Is MediacomConnect free?
Is GoSpringfieldMO free?
Which has better reviews, MediacomConnect or GoSpringfieldMO?
Do MediacomConnect or GoSpringfieldMO have ads?
Which is updated more often, MediacomConnect or GoSpringfieldMO?
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