Inova vs COPC MyChart
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Inova
Access your medical records, schedule appointments, and complete check-in for virtual or in-person visits. Find directions to Inova facilities and communicate securely with your healthcare providers.
- Access MyChart medical records
- eCheck-in for appointments
- Request medical appointments
- View test results
- Request prescription renewals
- Find facility directions
- Secure provider communication
Read full descriptionHide full description
As an Inova patient, you can use our Inova app to access MyChart, a free service offered by participating Inova medical facilities and doctors' offices that gives you personalized and secure on-line access to portions of your medical records. For virtual and in-person visits, you can save time by completing the check-in process using the Inova app. Our mobile app also helps you find and get directions to our hospitals, primary and specialty care offices, urgent care, imaging, and lab locations. With Inova you can: - Request medical appointments with your primary care provider - Use eCheck-in to check-in to you appointment prior to your visit - View your health summary from the MyChart electronic health record - View test results - Request prescription renewals - Access trusted health information resources - Communicate electronically and securely with your providers - Upload health and fitness data, including data from the “Apple health app,” when enrolled in self-tracking programs
COPC MyChart
Access your medical records, communicate with your care team, and manage appointments. Review lab results, medication history, and pay bills online. Integrates with Apple HealthKit to upload health data.
- Communicate with care team
- Request prescriptions
- Schedule appointments
- Review medical information
- Pay bills online
- Integrates with HealthKit
Read full descriptionHide full description
COPC’s MyChart offers you quick and easy access to your COPC medical record. With MyChart, you can: - Communicate with your care team through messages, prescription requests, and e-Visits - Review your medical information, including upcoming appointments, tests, and procedures, lab and imaging results, medication and immunization history, and After Visit Summaries - Schedule and manage appointments with your provider - Review and pay your bill online COPC’s MyChart integrated with Apple HealthKit so that you can upload information to your medical record.
Screenshots
Verdict
The clearest difference is rating: Inova at 4.6 against COPC MyChart's 4.4. Inova also leads on iOS requirement (16.2 vs 18.0). COPC MyChart's advantage is ratings volume (1.3K vs 436). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Inova holds the better App Store score, 4.6 against 4.4. Both are backed by a comparable volume of ratings — 436 and 1.3K respectively. Written reviews complicate that: 59% of Inova's written reviews are positive against 61% of COPC MyChart's, so the app with the better star average is not the one people write more warmly about.
Inova ships an update every 2 months, COPC MyChart every 3 months. The most recent releases landed on September 22, 2026 and September 23, 2026 respectively.
| Parameter | Inova | COPC MyChart |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (436 ratings) — better | 4.4 (1.3K ratings) |
| Positive reviews | 59.4% of reviews | 60.6% of reviews — better |
| Number of ratings | 436 | 1.3K — better |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, Apple Watch |
| Requires iOS | 16.2 — better | 18.0 |
| Further details — not scored | ||
| Size | 171 MB | 181 MB |
| Age rating | 17+ | 17+ |
| Developer | Inova Health System | Central Ohio Primary Care Physicians, Inc. |
Customer experience
Inova
COPC MyChart
User reviews
Inova
From 436 App Store ratingsWhat we love
- 👍 Easy access to medical records and test results
- 💬 Simple messaging with healthcare providers
- 📅 Convenient appointment scheduling and tracking
- 🚀 Quick prescription refill requests
- 📱 Centralized health information in one place
Room to improve
- 🐛 Frequent login and authentication issues
- 🐛 App crashes and freezes when scheduling appointments
- ❌ Poor navigation and confusing interface layout
- ⚠️ Inconsistent functionality across different features
- 🔐 Device trust issues - constant re-authentication required
COPC MyChart
From 1.3K App Store ratingsWhat we love
- 🚀 Fast and easy to use
- 👍 Intuitive and user-friendly
- 🔒 Secure and reliable
- 💡 Excellent communication with providers
- 🚀 Quick access to medical information
Room to improve
- 🐛 Incomplete data migration from previous system
- 🐛 Glitches and bugs in the app
- 🔍 Difficulty finding/accessing certain information
- 🤔 Confusing account linking process
- 📞 Poor customer support and responsiveness
Bugs and requests
Inova
Reported bugs
11 issues- Login fails repeatedly with 'Oops' error message
- App freezes when attempting to schedule follow-up appointments
- Server errors and constant loading issues
- Messages sent disappear without confirmation of delivery
- Device listed as untrusted repeatedly despite checking trust option
Show 6 moreShow fewer
- Cannot refill prescriptions despite pharmacy approval
- Error pages when accessing messages or visit history
- App redirects to website instead of functioning natively
- Appointment scheduling blocked with 'no need' message
- Portal login issues prevent access to all app features
- Inconsistent syncing between app and web portal
Requested features
11 requests- Chronological list view of past visits and future appointments
- Organize visits by specialty and provider hierarchy
- Display appointment addresses and local office phone numbers prominently
- Include all providers in MyChart system
- In-app room service ordering for hospital patients
Show 6 moreShow fewer
- Ability to annotate and add notes to medical records
- Better organization and taxonomy of app sections
- Improved family member account management
- Real-time ER wait time information
- Physician update capability within app
- Better integration with pharmacy systems
COPC MyChart
Reported bugs
4 issues- Inconsistent display of test results and doctor's notes
- Issues with prescription refill requests
- Problems with account verification and login
- Inaccurate or outdated medical information
Requested features
4 requests- Add ability to update personal/medical information directly in the app
- Improve search functionality to easily find specific data
- Integrate video/virtual visit capabilities
- Allow access for family members/caregivers
In-app purchases
Inova
No in-app purchases
COPC MyChart
No in-app purchases
Questions
Is Inova free?
Is COPC MyChart free?
Which has better reviews, Inova or COPC MyChart?
Do Inova or COPC MyChart have ads?
Which is updated more often, Inova or COPC MyChart?
Other comparisons















