Comparison

Inova vs MyScripps

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Inova

Access your medical records, schedule appointments, and complete check-in for virtual or in-person visits. Find directions to Inova facilities and communicate securely with your healthcare providers.

Highlights
  • Access MyChart medical records
  • eCheck-in for appointments
  • Request medical appointments
  • View test results
  • Request prescription renewals
  • Find facility directions
  • Secure provider communication
Features
Read full description

As an Inova patient, you can use our Inova app to access MyChart, a free service offered by participating Inova medical facilities and doctors' offices that gives you personalized and secure on-line access to portions of your medical records. For virtual and in-person visits, you can save time by completing the check-in process using the Inova app. Our mobile app also helps you find and get directions to our hospitals, primary and specialty care offices, urgent care, imaging, and lab locations. With Inova you can: - Request medical appointments with your primary care provider - Use eCheck-in to check-in to you appointment prior to your visit - View your health summary from the MyChart electronic health record - View test results - Request prescription renewals - Access trusted health information resources - Communicate electronically and securely with your providers - Upload health and fitness data, including data from the “Apple health app,” when enrolled in self-tracking programs

About

MyScripps

Access your personal health information securely and conveniently. This portal allows you to manage your care, communicate with your team, and view results. It empowers you to actively participate in your health journey.

Highlights
  • Access personal health information
  • Schedule and check-in for visits
  • Communicate with care team
  • View medical history
  • Request prescription refills
  • View lab and test results
  • Upload health data
Features
Read full description

MyScripps offers you direct digital access to your personal health information. This secure and convenient online health portal has new benefits that empowers you to partner with your Scripps care team to manage your health. With our new and improved electronic health record, your Scripps care team will be able to access and share your most recent, up-to-date health information to better serve you. You have more tools to access and manage your care anytime, anywhere. Take advantage of these benefits you have more tools to access and manage your care anytime, anywhere. Take advantage of these benefits to schedule visits, check-in for an appointment, video visits, communicate with your care team, access your medical history, request prescription refills, view lab and test results, and upload health and fitness data, including data from the Apple Health app, when enrolled in self-tracking programs.

Screenshots

Inova4 screens
MyScripps2 screens

Verdict

The call

The clearest difference is rating: Inova at 4.6 against MyScripps's 4.4. MyScripps's advantage is ratings volume (3.3K vs 436). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Inova holds the better App Store score, 4.6 against 4.4. That said, the two scores are not equally well evidenced: MyScripps has 3.3K ratings behind it against 436, so its average is the more settled of the two. Written reviews complicate that: 59% of Inova's written reviews are positive against 62% of MyScripps's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Inova ships an update every 2 months, MyScripps every 4 months. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

Scorecard2 real differences · 8 level
Inova versus MyScripps: the parameters behind the verdict, then further details
ParameterInovaMyScripps
PriceFreeFree
Rating4.6 (436 ratings) — better4.4 (3.3K ratings)
Positive reviews59.4% of reviews62.0% of reviews — better
Number of ratings4363.3K — better
Update frequencyEvery 2 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple WatchiPhone, iPad, Apple Watch
Requires iOS16.216.2
Further details — not scored
Size171 MB175 MB
Age rating17+17+
DeveloperInova Health SystemScripps Health

Customer experience

Inova

All ratings392 ratings
Positive90.8%
Neutral2.0%
Negative7.1%
Written reviews69 reviews
Positive59.4%
Neutral11.6%
Negative29.0%

MyScripps

All ratings2,936 ratings
Positive82.9%
Neutral4.5%
Negative12.6%
Written reviews205 reviews
Positive62.0%
Neutral13.2%
Negative24.9%

User reviews

Inova

From 436 App Store ratings

What we love

  • 👍 Easy access to medical records and test results
  • 💬 Simple messaging with healthcare providers
  • 📅 Convenient appointment scheduling and tracking
  • 🚀 Quick prescription refill requests
  • 📱 Centralized health information in one place

Room to improve

  • 🐛 Frequent login and authentication issues
  • 🐛 App crashes and freezes when scheduling appointments
  • ❌ Poor navigation and confusing interface layout
  • ⚠️ Inconsistent functionality across different features
  • 🔐 Device trust issues - constant re-authentication required

MyScripps

From 3.3K App Store ratings

What we love

  • 🚀 Easy to use
  • 📲 Convenient access to health information
  • 💬 Effective communication with doctors
  • 🗓️ Helpful for managing appointments
  • 🔒 Secure platform

Room to improve

  • 🐛 Buggy and glitchy
  • 🔍 Difficult to navigate and find information
  • 🕰️ Slow performance
  • 📤 Inability to send messages to doctors
  • 🚫 Lack of integration with other healthcare providers

Bugs and requests

Inova

Reported bugs

11 issues
  • Login fails repeatedly with 'Oops' error message
  • App freezes when attempting to schedule follow-up appointments
  • Server errors and constant loading issues
  • Messages sent disappear without confirmation of delivery
  • Device listed as untrusted repeatedly despite checking trust option
Show 6 more
  • Cannot refill prescriptions despite pharmacy approval
  • Error pages when accessing messages or visit history
  • App redirects to website instead of functioning natively
  • Appointment scheduling blocked with 'no need' message
  • Portal login issues prevent access to all app features
  • Inconsistent syncing between app and web portal

Requested features

11 requests
  • Chronological list view of past visits and future appointments
  • Organize visits by specialty and provider hierarchy
  • Display appointment addresses and local office phone numbers prominently
  • Include all providers in MyChart system
  • In-app room service ordering for hospital patients
Show 6 more
  • Ability to annotate and add notes to medical records
  • Better organization and taxonomy of app sections
  • Improved family member account management
  • Real-time ER wait time information
  • Physician update capability within app
  • Better integration with pharmacy systems

MyScripps

Reported bugs

4 issues
  • App crashes during check-in process
  • Incorrect display of test results
  • Issues with updating contact information
  • Unreliable video call functionality

Requested features

5 requests
  • Ability to print from the app
  • More personalization options
  • Improved notification system
  • Support for passkeys
  • Better integration with Apple Health

In-app purchases

None

Inova

No in-app purchases

None

MyScripps

No in-app purchases

Questions

Is Inova free?
Inova is free to download, with no in-app purchases.
Is MyScripps free?
MyScripps is free to download, with no in-app purchases.
Which has better reviews, Inova or MyScripps?
Inova is rated higher. Inova averages 4.6 out of 5 from 436 ratings, while MyScripps averages 4.4 from 3.3K ratings.
Do Inova or MyScripps have ads?
Neither Inova nor MyScripps shows ads.
Which is updated more often, Inova or MyScripps?
Inova ships an update every 2 months, and MyScripps every 4 months. Most recently, Inova was updated on September 22, 2026 and MyScripps on September 24, 2026.

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