BL Mobile Banking vs UBS Access

The Bank at your fingertips. Discover the brand new version of our mobile app – designed to offer you an even more seamless, intuitive and secure digital experience. With its innovative and inclusive design, simplified navigation and redesigned features, managing your finances has never been easier. An overview of your assets - Access a personalised home page that gives you a clear and comprehensive overview of your assets as soon as you open the app. - See at a glance the key action required on your accounts and enjoy complete peace of mind as you stay in control of your finances. Your accounts at your fingertips - Consult your account balances and all of your assets – wherever and whenever you want. - Download your bank statements and documents with ease. Manage your day-to-day card transactions independently - Temporarily increase your credit card limits if needed. - Block your cards immediately if they are lost or stolen. - Make secure credit transfers in just a few steps. Direct contact with your adviser - Communicate effortlessly via our secure messaging system. - Get real-time notifications whenever you receive a new message. A seamless and consistent experience across all your tools - Enjoy a harmonised and identical experience, in terms of design, navigation logic and features, across your E-Banking area and BL Mobile Banking. Our BL-Support team is on hand from Monday to Friday between 8.00 am and 6.00 pm to assist with any technical queries you may have: Luxembourg / other countries: +352 26 20 26 30 Belgium: +32 (0) 63 24 23 80

With the UBS Access App you can log in to E-Eanking and the Mobile Banking App easily and securely. The UBS Access App also allows you to confirm new payees and online purchases made using credit or prepaid card, and it informs you about security-related events. 1. Log in easily to Digital Banking - E-Banking: Open the login page, scan the QR code with the Access App, enter your PIN or use biometrics and you’ll be immediately and securely logged in to E-Banking. - Mobile Banking: Launch the Mobile Banking App and select “Access App” as the login method. Afterwards, you can easily and securely log in using a PIN or biometrics. 2. Approve online payments securely - When you make online payments by credit or prepaid card, you will receive a push notification and can simply confirm the payment. - The highest standards in security reduce the risk of fraud. 3. Confirm new payees - Unblock the Access App with a PIN or using biometrics, check payees and approve payments. 4. Receive security messages - Receive information concerning security-related events such as changes to your security settings or contact details. Using the UBS Access App is this secure: - A PIN of your choice protects the Access App – even if you lose your smartphone. - The Access App always checks the security of your smartphone before you log in to Digital Banking. - The security code for the login is calculated automatically and transferred directly to UBS. Data transmission is protected by multi-level security. - The Access App is always up-to-date and offers optimum protection. - Set up biometrics to log in more easily and to confirm new payees. UBS Switzerland AG and other non-US affiliated companies of UBS Group AG only make the use of the UBS Access App (“App”) available to existing clients of UBS Switzerland AG and of other non-US affiliated companies of UBS Group AG. Other persons are not permitted to use the App. The App is not intended for US persons nor persons domiciled in Australia. The provision of the App for download in the Apple App Store does not constitute a solicitation, offer or recommendation to enter into any transaction, nor is it to be understood as a solicitation or offer to establish a client relationship between the person who downloads the App and UBS Switzerland AG or other non-US affiliated companies of UBS Group AG. Requirements: Banking relationship at UBS Switzerland AG, UBS Europe SE (Germany, Italy) or UBS AG (Hong Kong, Singapore) with Digital Banking contract: For activation, you will need a mobile number stored in Digital Banking for security messages. Enter this mobile number in the profile of your Mobile Banking App: Tap on your name and go to "Phone". You can also do this in E-Banking via your profile: In "My contact details" click on the pencil symbol and then "Phone numbers". Please enter your phone number without the initial 0 and modify the country code if you do not have a Swiss mobile number. Banking relationship at UBS Europe SE (UK, France, Monaco or Luxembourg): For activation, you will need a saved mobile number. Please contact your client advisor to set this up. Banking relationship at UBS Europe SE (Jersey) with a "Digital Banking" contract: For activation, you will need an Access Card with card reader or an Access Card Display. The range of functions may differ depending on the country. We hope you will enjoy using the UBS Access App. We look forward to receiving your feedback and your rating in the Apple App Store.