Resgrid Responder vs ResponderRMS

Resgrid is a logistics, communication and management (LCM) system that can be used by fire departments (volunteer and career), police, emergency medical services (EMS), search and rescue (SAR), hazmat, CERT, emergency management and other first responder or disaster response organizations to coordinate, communicate and manage personnel, resources (units/apparatuses), incident and reporting. Resgrid will show you the status and staffing level of all your personnel and apparatuses. Set automated staffing schedules, attach notes, images and files to dispatches (calls), blast out messages, poll personnel, create and view callbacks and much more. Log calls, take notes, use the Big Board to show all information on a monitor in your station. Resgrid can manage your calls, generated either internally or from an external CAD system. Auto import calls via emails, text messages or API calls. Resgrid can dispatch via Push Notifications, Email, Text Messages and Voice Calls. So even your personnel without smart phones or cell phones at all can use land lines to get dispatched from anywhere in the world. Resgrid is the only complete LCM (Logistics, Communication & Management) system for first responders and disaster response. With a suite of mobile applications (for Personnel, Units, Incident Commands and Data Reporting) and a zero-installation cloud based SaaS backend you can get up and running in minutes. Continued use of GPS running in the background can dramatically decrease battery life.

ResponderRMS is a modern operations platform for authorized Fire and EMS agencies. It brings CAD response, responder coordination, department records, readiness checks, EMS medication compliance, listen-only radio feeds, and incident reporting into one secure app—replacing spreadsheets, paper logs, and disconnected tools. Built by responders for the way agencies actually work. Access requires agency enrollment and administrator approval. Cloud-synced across phone, tablet, and desktop so the station, the front seat, and the watch desk share one source of truth. CAD & LIVE RESPONSE Receive alerts for new incidents. Review call type, location, priority, assigned units, comments, and linked preplans. See who is responding on live maps with ETAs. Live Activities keep active incidents on the Lock Screen and Dynamic Island. Navigate with Apple Maps, Google Maps, or Waze. Responder MAYDAY sends agency-wide critical alerts when a member needs immediate help. Push notifications and agency-tuned tones keep Fire and EMS traffic distinct from routine messages and work orders. CarPlay and Siri shortcuts support status updates while driving. RADIO COMMUNICATIONS Agencies with Zello Work configured can sign in for listen-only channel audio—Play to start, Stop to end. Background listen is supported while a channel is actively playing. Agency radio feed placeholders are available for departments that want their own radio traffic in-app. Listen-only—no in-app PTT transmit. RECORDS, READINESS & DAILY OPERATIONS • Personnel — Roster, rank, company, certifications, and status • Apparatus — Unit status, assignments, readiness, and fleet detail • Equipment & Work Orders — Inventory and maintenance without paper • Department Checks — Apparatus, SCBA, equipment, and bailout checks with templates; Universal Checks workflows; offline continue and sync • Fuel Logs & Hydrants — Field readiness records and shared hydrant database support where enabled • Schedule, Events & Attendance — Department events and participation tracking • Preplan Locations — Building and occupancy preplans when seconds matter • Messages — Agency communications with notification preferences • Display Board & MDT — Station wallboards and MDT / Toughbook pairing EMS MEDICATIONS & PART 800 COMPLIANCE EMS agencies can manage operational medication and controlled-substance workflows aligned to Part 800 practice: formulary; storage locations (master vault, Two-Lock vehicle box, paramedic pouch); inventory, kits, and lots; daily counts, handovers, and seals; accountability and discrepancies; and DOH-3848 PDF exports. For agency operational record-keeping only—not medical advice. Does not replace clinical protocols, medical control, or state regulatory guidance. INCIDENT REPORTING & DEPARTMENT FORMS Close the loop with NERIS incident reporting, Report Manager exports, CO reports, training and driver training forms with approvals, and audit logs. Legacy NFIRS access has been removed per NERIS guidelines. Role-based administration covers agency configuration, user management and approvals, notification preferences, multi-agency switching, and compliance settings. SECURITY, ROLES & ACCOUNTABILITY Designed for enrolled agencies—not the general public. Administrators approve members, assign roles and capabilities, and control module access. Preferences include tones for messages, work orders, Signal 3, EMS and fire alarms, plus critical-alert and location settings for response work. WHO IT'S FOR Fire departments, EMS agencies, and combined services that want one platform for dispatch, records, checks, radio listen-only, medications compliance, and reporting. SUPPORT & LEGAL Support: https://responderrms.com/support Privacy: https://responderrms.com/privacy Website: https://responderrms.com ResponderRMS — Built by responders. Built for responders. Smarter Response Starts Here.