ACCESSHAYWARD vs My
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ACCESSHAYWARD
Report city issues like potholes or graffiti quickly and easily. Submit requests directly to your city government with just a few taps, including a photo. Avoid lengthy phone calls or trips to report problems.
- Submit service requests
- Report potholes
- Report graffiti
- Attach photos
- Automatic location detection
- Direct city submission
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See a pothole that needs filling? Graffiti making a mess of your neighborhood? Tap right into your city and Submit a Request fast with ACCESS HAYWARD for the iPhone! Just open the app, select your issue, and take a picture - the app knows the location and who can fix it for you. No more time-consuming trips or phone calls - ACCESS HAYWARD for the iPhone handles your issues when you're on the go! ACCESS HAYWARD for the iPhone is ready to help right now in your city.
My
Report non-emergency city issues directly to the city. Submit concerns like potholes, code violations, and trash for prompt attention. This tool facilitates easy communication between residents and city services.
- Report non-emergency city issues
- Submit concerns for vehicles, code violations, and vegetation
- Report potholes and public property issues
- Address trash, debris, and litter
- Facilitates resident-city communication
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As part of the Community Care initiative, The City of San Leandro's My-SanLeandro is a mobile 311 application and website for residents to quickly and easily report non-emergency city-wide issues. Emergency Reporting Please note that My-SanLeandro is not monitored in real-time 24/7. To report an immediate concern or emergency, please contact the San Leandro Police Department (non-emergency number) at 510-577-2740 or dial 911. Reporting a Concern Residents can now report issues for any of the following: Abandoned and illegally parked vehicles Code violations Overgrown vegetation Potholes Public property concerns Sidewalk damage Signage Trash, debris, and litter
Screenshots
Verdict
The clearest difference is review sentiment: ACCESSHAYWARD at 50% against My's 0%. ACCESSHAYWARD also leads on device support (3 vs 1) and iOS requirement (15.0 vs 18.0). My's advantage is rating (4.6 vs 2.6). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My holds the better App Store score, 4.6 against 2.6. Both are backed by a comparable volume of ratings — 16 and 35 respectively. Written reviews complicate that: 50% of ACCESSHAYWARD's written reviews are positive against 0% of My's, so the app with the better star average is not the one people write more warmly about.
ACCESSHAYWARD ships an update every 6 months, My every 7 months. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.
| Parameter | ACCESSHAYWARD | My |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (16 ratings) | 4.6 (35 ratings) — better |
| Positive reviews | 50.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 16 | 35 — better |
| Update frequency | Every 6 months — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 46 MB | 148 MB |
| Age rating | 4+ | 12+ |
| Developer | City of Hayward | City of San Leandro |
Customer experience
ACCESSHAYWARD
My
In-app purchases
ACCESSHAYWARD
No in-app purchases
My
No in-app purchases
