ACCESSHAYWARD

ACCESSHAYWARD

by City of Hayward

15 ratings
6 reviews
Free

Details

  • Released
  • Updated
  • July 23, 2012
  • May 6, 2026

Features

ACCESSHAYWARD screenshot #1 for iPhone
ACCESSHAYWARD screenshot #2 for iPhone
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About

Report city issues like potholes or graffiti quickly and easily. Submit requests directly to your city government with just a few taps, including a photo. Avoid lengthy phone calls or trips to report problems.

Submit service requests
Report potholes
Report graffiti
Attach photos
Automatic location detection
Direct city submission
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What's New in ACCESSHAYWARD

5.60.1

May 6, 2026

Bug fixes and performance improvements

User reviews

Can’t make an account

Horrible app. Can’t even make an account to use it lol. Useless

New version of Access Hayward works horribly

The new version of the Access Hayward app is very bad. The previous version was fast loading and easy to use and find the hazard or problem you were trying to report. The new version always times out, it’s hard to find what you’re looking for to report, and sometimes it just shows you a blank screen and never loads.
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Great App for the City

Great app for Hayward. Response time is about 24-48 hours from the city. Everything has been resolved quickly. Love it!

No Action

This is a great looking App on the surface, but I have seen zero action on reports, even after follow-up pings. I’m talking months. This App is just for show and is worthless.

They do care!

I have used this app twice and both times, with in 24 hours the trash was taken away. The first time was a box spring for a mattress and the second was a shopping cart. I am pretty impressed with Hayward for staying committed to keeping the city clean.

FAQ

What types of issues can I report with Access Hayward?

Access Hayward allows you to report various city maintenance issues such as potholes, graffiti, and other neighborhood problems directly to the city.

How does Access Hayward work?

Simply open the app, select the type of issue you are experiencing, take a picture, and the app automatically captures the location and routes it to the appropriate city department for resolution.

Is Access Hayward free to use?

Yes, Access Hayward is a free application available for download. There are no costs associated with reporting issues through the app.

What devices are supported by Access Hayward?

Access Hayward is designed for Apple devices and is supported on iPhone, iPad, and iPod touch.

How often is Access Hayward updated?

The latest version of Access Hayward is 5.56.1, and the app was last updated on February 14, 2026. Updates typically include performance improvements and bug fixes.

What is the age rating for Access Hayward?

Access Hayward has an age rating of 4+, making it suitable for users of all ages to report city issues.

Does Access Hayward have ads?

No, Access Hayward does not contain advertisements. Users can report city issues without interruption.

What is the user sentiment for Access Hayward?

Based on the available data, Access Hayward has a rating of 2.7 stars from 15 ratings, indicating a mixed user reception.