Comparison

My Telstra vs PATT

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Telstra

Manage your Telstra services, track orders, and get support. The app allows you to update personal details, make payments, recharge your service, and check internet speed. It also offers exclusive rewards and access to the latest tech.

Highlights
  • Message support
  • Manage account details
  • Track payments
  • Recharge service
  • Check internet speed
  • Access Telstra Plus offers
  • Shop devices and accessories
Read full description

Tracking your order? Making a payment? Getting help? It’s quicker in the app. Get in touch • Just send us a message and you’ll be notified when we reply. Manage your account • Update personal details, track payments, manage your services and more. Recharge your service • Track your usage, turn on auto recharge, and get in control of your plan. Check your internet speed • Monitor outages, restart your modem and check your internet speed. Telstra Plus • Access exclusive offers and get rewarded just by making your payments on time. Shop the latest • From devices to accessories, shop the latest tech at your fingertips. Troubleshooting that actually works • With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.

About

PATT

This app allows you to make and receive voice calls and SMS messages using a data connection, even outside of standard mobile coverage. It provides a dedicated Australian mobile number for easy communication with anyone, regardless of whether they have the app installed.

Highlights
  • Make/receive calls and SMS
  • Works with satellite data
  • Dedicated Australian mobile number
  • Call any standard number
  • Uses existing contact list
  • Encrypted calls and SMS
Features
Read full description

Designed by Pivotel, Australia’s leading provider of rural and remote communication solutions, the Pivotel App for Talk and Text (PATT) uses a data connection to allow you to make and receive voice calls and SMS with any standard national or international phone number. PATT works with virtually any data connection, including satellite services like Iridium Certus®, SkyMuster™ and nbn™ wireless, as well as other internet and Wi-Fi connections, allowing you to call and SMS, even when you are outside standard mobile phone coverage. PATT provides you with your own dedicated Australian ‘04’ mobile phone number, meaning your friends, family or co-workers can call and SMS you simply using your PATT mobile number. The Pivotel App for Talk and Text functions just like a mobile phone, so your friends, family and colleagues do not need to have the app installed. You can also call landline numbers, 1300 numbers and international phone numbers. FEATURES: Australian ’04’ mobile phone numbers: When you sign up with PATT, you get your own dedicated Australian ‘04’ mobile phone number meaning your friends, family and co-workers can call you from any ordinary mobile phone or landline service – they won’t even know you are using PATT. Voice optimisation: PATT is designed to work over the most challenging types of data connections including most mobile and fixed satellite data services. Call or SMS any standard mobile, national, or international phone number: Unlike other common VoIP platforms, the person you are calling or messaging doesn’t need to have PATT installed. Use your existing contact list: PATT accesses your existing contacts and displays them in a combined list for easy access, avoiding the need to re-enter all the names and phone numbers of your friends and family. Security: All calls and SMS are encrypted over the secure Pivotel network using Transport Layer Security (TLS) giving you peace of mind that your calls and SMS stay private. How to get started: Sign up for the PATT service and choose your service plan at www.pivotel.com.au/patt. Once you have your PATT login you’re ready to go! Note: Operator data charges may apply. Contact your provider for details

Screenshots

My Telstra4 screens
PATT4 screens

Verdict

The call

The clearest difference is update cadence: My Telstra at every 3 weeks against PATT's every 15 months. PATT's advantage is review sentiment (50% vs 21%) and monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

My Telstra ships an update every 3 weeks, PATT every 15 months. The most recent releases landed on October 25, 2026 and October 23, 2026 respectively.

Scorecard3 real differences · 7 level
My Telstra versus PATT: the parameters behind the verdict, then further details
ParameterMy TelstraPATT
PriceFreeFree
Rating4.3 (1.3K ratings) — better—
Positive reviews20.7% of reviews50.0% of reviews — better
Number of ratings1.3K — better—
Update frequencyEvery 3 weeks — betterEvery 15 months
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad — betteriPhone
Requires iOS17.016.0 — better
Further details — not scored
Size310 MB115 MB
Age rating4+17+
DeveloperTelstra Corporation LtdPivotel Satellite Pty Limited

Customer experience

My Telstra

All ratings1,286 ratings
Positive82.1%
Neutral3.6%
Negative14.3%
Written reviews1,393 reviews
Positive20.7%
Neutral4.8%
Negative74.4%

PATT

Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

My Telstra

Reported bugs

5 issues
  • Payment issues and failed recharges
  • Inaccurate data usage reporting
  • Login and account management problems
  • Compatibility issues with newer devices
  • Outdated information and broken links

Requested features

5 requests
  • Ability to view detailed billing history
  • Option to manage multiple accounts in one place
  • Improved data usage tracking and alerts
  • Seamless integration with other Telstra services
  • More self-service options to avoid long wait times

PATT

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My Telstra

No in-app purchases

None

PATT

No in-app purchases

Questions

Is My Telstra free?
My Telstra is free to download, with no in-app purchases.
Is PATT free?
PATT is free to download, with no in-app purchases.
Do My Telstra or PATT have ads?
Neither My Telstra nor PATT shows ads.
Which is updated more often, My Telstra or PATT?
My Telstra ships an update every 3 weeks, and PATT every 15 months. Most recently, My Telstra was updated on October 25, 2026 and PATT on October 23, 2026.

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