My Optus vs PATT
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Optus
Easily manage all your services, view subscriptions, and shop for new deals. Get 24/7 support and make secure payments. Even non-customers can explore network offerings and deals.
- Manage services
- View subscriptions
- Shop for deals
- 24/7 messaging support
- Secure payments
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The My Optus App is the easiest way for customers to manage all of their services, and get support when you need it. * SubHub View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus * Shopping experience Making it even easier to shop and buy with us * Messaging Access 24/7 support at your fingertips * Payments made easier Make fast, secure and easy payments * Not an Optus customer? You can still download My Optus App to experience the Optus network and shop our latest deals Help & Support: https://optus.com.au/support Optus Privacy Policy: https://www.optus.com.au/about/legal/privacy
PATT
This app allows you to make and receive voice calls and SMS messages using a data connection, even outside of standard mobile coverage. It provides a dedicated Australian mobile number for easy communication with anyone, regardless of whether they have the app installed.
- Make/receive calls and SMS
- Works with satellite data
- Dedicated Australian mobile number
- Call any standard number
- Uses existing contact list
- Encrypted calls and SMS
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Designed by Pivotel, Australia’s leading provider of rural and remote communication solutions, the Pivotel App for Talk and Text (PATT) uses a data connection to allow you to make and receive voice calls and SMS with any standard national or international phone number. PATT works with virtually any data connection, including satellite services like Iridium Certus®, SkyMuster™ and nbn™ wireless, as well as other internet and Wi-Fi connections, allowing you to call and SMS, even when you are outside standard mobile phone coverage. PATT provides you with your own dedicated Australian ‘04’ mobile phone number, meaning your friends, family or co-workers can call and SMS you simply using your PATT mobile number. The Pivotel App for Talk and Text functions just like a mobile phone, so your friends, family and colleagues do not need to have the app installed. You can also call landline numbers, 1300 numbers and international phone numbers. FEATURES: Australian ’04’ mobile phone numbers: When you sign up with PATT, you get your own dedicated Australian ‘04’ mobile phone number meaning your friends, family and co-workers can call you from any ordinary mobile phone or landline service – they won’t even know you are using PATT. Voice optimisation: PATT is designed to work over the most challenging types of data connections including most mobile and fixed satellite data services. Call or SMS any standard mobile, national, or international phone number: Unlike other common VoIP platforms, the person you are calling or messaging doesn’t need to have PATT installed. Use your existing contact list: PATT accesses your existing contacts and displays them in a combined list for easy access, avoiding the need to re-enter all the names and phone numbers of your friends and family. Security: All calls and SMS are encrypted over the secure Pivotel network using Transport Layer Security (TLS) giving you peace of mind that your calls and SMS stay private. How to get started: Sign up for the PATT service and choose your service plan at www.pivotel.com.au/patt. Once you have your PATT login you’re ready to go! Note: Operator data charges may apply. Contact your provider for details
Screenshots
Verdict
The clearest difference is update cadence: My Optus at every 3 weeks against PATT's every 14 months. PATT's advantage is review sentiment (50% vs 21%) and iOS requirement (12.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Optus ships an update every 3 weeks, PATT every 14 months. The most recent releases landed on September 25, 2026 and June 5, 2026 respectively.
| Parameter | My Optus | PATT |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (1.1K ratings) — better | — |
| Positive reviews | 21.5% of reviews | 50.0% of reviews — better |
| Number of ratings | 1.1K — better | — |
| Update frequency | Every 3 weeks — better | Every 14 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 159 MB | 76 MB |
| Age rating | 4+ | 4+ |
| Developer | Optus Mobile | Pivotel Satellite Pty Limited |
Customer experience
My Optus
PATT
Bugs and requests
My Optus
Reported bugs
3 issues- Login issues and inability to access account details
- Inconsistent data tracking and usage reporting
- Inability to complete basic tasks like bill payments
Requested features
4 requests- Add dark mode option
- Improve app stability and reliability
- Provide better transparency on data usage and billing
- Enhance customer service and support channels
PATT
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Optus
No in-app purchases
PATT
No in-app purchases








