Comparison

My Optus vs PATT

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Optus

Easily manage all your services, view subscriptions, and shop for new deals. Get 24/7 support and make secure payments. Even non-customers can explore network offerings and deals.

Highlights
  • Manage services
  • View subscriptions
  • Shop for deals
  • 24/7 messaging support
  • Secure payments
Read full description

The My Optus App is the easiest way for customers to manage all of their services, and get support when you need it. * SubHub 
View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus * Shopping experience 
Making it even easier to shop and buy with us * Messaging
 Access 24/7 support at your fingertips * Payments made easier 
Make fast, secure and easy payments * Not an Optus customer?
 You can still download My Optus App to experience the Optus network and shop our latest deals  Help & Support: https://optus.com.au/support Optus Privacy Policy: https://www.optus.com.au/about/legal/privacy

About

PATT

This app allows you to make and receive voice calls and SMS messages using a data connection, even outside of standard mobile coverage. It provides a dedicated Australian mobile number for easy communication with anyone, regardless of whether they have the app installed.

Highlights
  • Make/receive calls and SMS
  • Works with satellite data
  • Dedicated Australian mobile number
  • Call any standard number
  • Uses existing contact list
  • Encrypted calls and SMS
Read full description

Designed by Pivotel, Australia’s leading provider of rural and remote communication solutions, the Pivotel App for Talk and Text (PATT) uses a data connection to allow you to make and receive voice calls and SMS with any standard national or international phone number. PATT works with virtually any data connection, including satellite services like Iridium Certus®, SkyMuster™ and nbn™ wireless, as well as other internet and Wi-Fi connections, allowing you to call and SMS, even when you are outside standard mobile phone coverage. PATT provides you with your own dedicated Australian ‘04’ mobile phone number, meaning your friends, family or co-workers can call and SMS you simply using your PATT mobile number. The Pivotel App for Talk and Text functions just like a mobile phone, so your friends, family and colleagues do not need to have the app installed. You can also call landline numbers, 1300 numbers and international phone numbers. FEATURES: Australian ’04’ mobile phone numbers: When you sign up with PATT, you get your own dedicated Australian ‘04’ mobile phone number meaning your friends, family and co-workers can call you from any ordinary mobile phone or landline service – they won’t even know you are using PATT. Voice optimisation: PATT is designed to work over the most challenging types of data connections including most mobile and fixed satellite data services. Call or SMS any standard mobile, national, or international phone number: Unlike other common VoIP platforms, the person you are calling or messaging doesn’t need to have PATT installed. Use your existing contact list: PATT accesses your existing contacts and displays them in a combined list for easy access, avoiding the need to re-enter all the names and phone numbers of your friends and family. Security: All calls and SMS are encrypted over the secure Pivotel network using Transport Layer Security (TLS) giving you peace of mind that your calls and SMS stay private. How to get started: Sign up for the PATT service and choose your service plan at www.pivotel.com.au/patt. Once you have your PATT login you’re ready to go! Note: Operator data charges may apply. Contact your provider for details

Screenshots

My Optus4 screens
PATT4 screens

Verdict

The call

The clearest difference is update cadence: My Optus at every 3 weeks against PATT's every 14 months. PATT's advantage is review sentiment (50% vs 21%) and iOS requirement (12.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

My Optus ships an update every 3 weeks, PATT every 14 months. The most recent releases landed on September 25, 2026 and June 5, 2026 respectively.

Scorecard3 real differences · 7 level
My Optus versus PATT: the parameters behind the verdict, then further details
ParameterMy OptusPATT
PriceFreeFree
Rating4.5 (1.1K ratings) — better—
Positive reviews21.5% of reviews50.0% of reviews — better
Number of ratings1.1K — better—
Update frequencyEvery 3 weeks — betterEvery 14 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.012.0 — better
Further details — not scored
Size159 MB76 MB
Age rating4+4+
DeveloperOptus MobilePivotel Satellite Pty Limited

Customer experience

My Optus

All ratings1,115 ratings
Positive86.9%
Neutral4.8%
Negative8.3%
Written reviews540 reviews
Positive21.5%
Neutral5.2%
Negative73.3%

PATT

Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

My Optus

Reported bugs

3 issues
  • Login issues and inability to access account details
  • Inconsistent data tracking and usage reporting
  • Inability to complete basic tasks like bill payments

Requested features

4 requests
  • Add dark mode option
  • Improve app stability and reliability
  • Provide better transparency on data usage and billing
  • Enhance customer service and support channels

PATT

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My Optus

No in-app purchases

None

PATT

No in-app purchases

Questions

Is My Optus free?
My Optus is free to download, with no in-app purchases.
Is PATT free?
PATT is free to download, with no in-app purchases.
Do My Optus or PATT have ads?
Neither My Optus nor PATT shows ads.
Which is updated more often, My Optus or PATT?
My Optus ships an update every 3 weeks, and PATT every 14 months. Most recently, My Optus was updated on September 25, 2026 and PATT on June 5, 2026.

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