My Telstra vs The Switch
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Telstra
Manage your Telstra services, track orders, and get support. The app allows you to update personal details, make payments, recharge your service, and check internet speed. It also offers exclusive rewards and access to the latest tech.
- Message support
- Manage account details
- Track payments
- Recharge service
- Check internet speed
- Access Telstra Plus offers
- Shop devices and accessories
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Tracking your order? Making a payment? Getting help? It’s quicker in the app. Get in touch • Just send us a message and you’ll be notified when we reply. Manage your account • Update personal details, track payments, manage your services and more. Recharge your service • Track your usage, turn on auto recharge, and get in control of your plan. Check your internet speed • Monitor outages, restart your modem and check your internet speed. Telstra Plus • Access exclusive offers and get rewarded just by making your payments on time. Shop the latest • From devices to accessories, shop the latest tech at your fingertips. Troubleshooting that actually works • With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.
The Switch
This app connects young renters with affordable, flexible, and private living spaces. It allows users to manage rent payments, access important documents, submit maintenance requests, and book common spaces for various activities.
- Rent payment access
- Document management
- Maintenance requests
- Common space booking
- Community features
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Make yourself at home amongst like-minded young renters, and enjoy the pleasures of affordability, flexibility, privacy and community all in one. With our app you can - Access your rent payment details - Easily access all your important rent documents - Submit maintenance requests - Book a meeting room or other available common spaces for your projects, meetings or podcast sessions
Screenshots
Verdict
The clearest difference is rating: The Switch at 5.0 against My Telstra's 4.3. The Switch also leads on iOS requirement (13.4 vs 17.0). My Telstra's advantage is ratings volume (1.3K vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
The Switch holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: My Telstra has 1.3K ratings behind it against 3, so its average is the more settled of the two.
My Telstra ships an update every 3 weeks, The Switch monthly. The most recent releases landed on September 22, 2026 and July 22, 2026 respectively.
| Parameter | My Telstra | The Switch |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (1.3K ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 19.9% of reviews | — |
| Number of ratings | 1.3K — better | 3 |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Ad-supported |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 13.4 — better |
| Further details — not scored | ||
| Size | 308 MB | 93 MB |
| Age rating | 4+ | 4+ |
| Developer | Telstra Corporation Ltd | COR Partners Pty Ltd |
Customer experience
My Telstra
The Switch
Bugs and requests
My Telstra
Reported bugs
5 issues- Payment issues and failed recharges
- Inaccurate data usage reporting
- Login and account management problems
- Compatibility issues with newer devices
- Outdated information and broken links
Requested features
5 requests- Ability to view detailed billing history
- Option to manage multiple accounts in one place
- Improved data usage tracking and alerts
- Seamless integration with other Telstra services
- More self-service options to avoid long wait times
The Switch
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Telstra
No in-app purchases
The Switch
No in-app purchases
