My Optus vs The Switch
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Optus
Easily manage all your services, view subscriptions, and shop for new deals. Get 24/7 support and make secure payments. Even non-customers can explore network offerings and deals.
- Manage services
- View subscriptions
- Shop for deals
- 24/7 messaging support
- Secure payments
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The My Optus App is the easiest way for customers to manage all of their services, and get support when you need it. * SubHub View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus * Shopping experience Making it even easier to shop and buy with us * Messaging Access 24/7 support at your fingertips * Payments made easier Make fast, secure and easy payments * Not an Optus customer? You can still download My Optus App to experience the Optus network and shop our latest deals Help & Support: https://optus.com.au/support Optus Privacy Policy: https://www.optus.com.au/about/legal/privacy
The Switch
This app connects young renters with affordable, flexible, and private living spaces. It allows users to manage rent payments, access important documents, submit maintenance requests, and book common spaces for various activities.
- Rent payment access
- Document management
- Maintenance requests
- Common space booking
- Community features
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Make yourself at home amongst like-minded young renters, and enjoy the pleasures of affordability, flexibility, privacy and community all in one. With our app you can - Access your rent payment details - Easily access all your important rent documents - Submit maintenance requests - Book a meeting room or other available common spaces for your projects, meetings or podcast sessions
Screenshots
Verdict
The clearest difference is rating: The Switch at 5.0 against My Optus's 4.5. The Switch also leads on iOS requirement (13.4 vs 15.0). My Optus's advantage is ratings volume (1.1K vs 3) and monetization model (free vs ad-supported). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
The Switch holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: My Optus has 1.1K ratings behind it against 3, so its average is the more settled of the two.
My Optus ships an update every 3 weeks, The Switch monthly. The most recent releases landed on September 25, 2026 and July 22, 2026 respectively.
| Parameter | My Optus | The Switch |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (1.1K ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 21.5% of reviews | — |
| Number of ratings | 1.1K — better | 3 |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 13.4 — better |
| Further details — not scored | ||
| Size | 159 MB | 93 MB |
| Age rating | 4+ | 4+ |
| Developer | Optus Mobile | COR Partners Pty Ltd |
Customer experience
My Optus
The Switch
Bugs and requests
My Optus
Reported bugs
3 issues- Login issues and inability to access account details
- Inconsistent data tracking and usage reporting
- Inability to complete basic tasks like bill payments
Requested features
4 requests- Add dark mode option
- Improve app stability and reliability
- Provide better transparency on data usage and billing
- Enhance customer service and support channels
The Switch
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Optus
No in-app purchases
The Switch
No in-app purchases
