My Telstra vs eight Telecom
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Telstra
Manage your Telstra services, track orders, and make payments easily. Get help, recharge your service, and check your internet speed. Access exclusive offers and shop for the latest tech.
- Message customer support
- Manage account details
- Track payments and services
- Recharge service and track usage
- Check internet speed and modem status
- Access Telstra Plus offers
- Shop for devices and accessories
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Tracking your order? Making a payment? Getting help? It’s quicker in the app. Get in touch • Just send us a message and you’ll be notified when we reply. Manage your account • Update personal details, track payments, manage your services and more. Recharge your service • Track your usage, turn on auto recharge, and get in control of your plan. Check your internet speed • Monitor outages, restart your modem and check your internet speed. Telstra Plus • Access exclusive offers and get rewarded just by making your payments on time. Shop the latest • From devices to accessories, shop the latest tech at your fingertips. Troubleshooting that actually works • With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.
eight Telecom
Manage your mobile plan, track usage, and top up your account with ease. Enjoy the lowest prices and best network coverage, including free roaming on all plans. Stay connected without breaking the bank.
- Manage mobile plan details
- Track data, voice, and SMS usage
- Renew plan and top-up with cards
- Set recurring payments
- Manage call/SMS blocking
- Adjust marketing preferences
- Free international roaming
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eight Telecom - Telecom Company of the Year Singapore Manage your eight mobile lines and broadband plans effortlessly with eight app: - Real-time usage tracking: Monitor your data, voice, and SMS usage. - Renew your plan or top up: Renew and top-up your plan easily with your debit or credit card directly within the app. You can set recurring payment as well! - Manage multiple lines: Manage your family's eight lines in one account - Manage your preferences: Including blocking of international calls, SMS and your marketing preferences - Purchase new mobile and broadband plans - Manage your broadband service: View your service details and arrange for service calls The best value in a telco: - Lowest Price: Promising lowest price for all, get the service you deserve without compromising your budget. - Best Coverage: 99.9% 4G & 5G network coverage across Singapore, even in basements and MRT tunnels. - FREE Roaming: Remain connected when you travel outside your home network. All included in your plan! - 10Gbps Broadband Plans: full coverage for your home, to stay connected to loved ones! Download to enjoy 8etter connections with our Mobile & Broadband plans today!
Screenshots
Verdict
The clearest difference is rating: My Telstra at 4.3 against eight Telecom's 1.0. My Telstra also leads on ratings volume (1.3K vs 3) and update cadence (every 3 weeks vs every 2 months). eight Telecom's advantage is iOS requirement (15.1 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Telstra holds the better App Store score, 4.3 against 1.0. That said, the two scores are not equally well evidenced: My Telstra has 1.3K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 21% of My Telstra's written reviews are positive against 10% of eight Telecom's.
My Telstra ships an update every 3 weeks, eight Telecom every 2 months. The most recent releases landed on November 7, 2026 and November 4, 2026 respectively.
| Parameter | My Telstra | eight Telecom |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (1.3K ratings) — better | 1.0 (3 ratings) |
| Positive reviews | 20.9% of reviews — better | 9.5% of reviews |
| Number of ratings | 1.3K — better | 3 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 307 MB | 16 MB |
| Age rating | 4+ | 4+ |
| Developer | Telstra Corporation Ltd | Eight Telecom PTE. LTD. |
Customer experience
My Telstra
eight Telecom
Bugs and requests
My Telstra
Reported bugs
5 issues- Payment issues and failed recharges
- Inaccurate data usage reporting
- Login and account management problems
- Compatibility issues with newer devices
- Outdated information and broken links
Requested features
5 requests- Ability to view detailed billing history
- Option to manage multiple accounts in one place
- Improved data usage tracking and alerts
- Seamless integration with other Telstra services
- More self-service options to avoid long wait times
eight Telecom
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Telstra
No in-app purchases
eight Telecom
No in-app purchases
