My TELUS vs MySmartH
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My TELUS
Manage your TELUS services, including bills, data, and TV packages, from your mobile device. Securely log in, pay bills, monitor usage, and access customer support 24/7.
- View and pay bills
- Enable data limit notifications
- Manage services
- Facial/fingerprint login
- 24/7 chatbot support
- Monitor data usage
- Manage TV channels
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With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you. Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go. Easily access your account to: Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments Check account balances Update your profile Learn about special offers and rewards Mobility customers can: Monitor monthly data, text and voice usage with Siri Shortcuts Download and view past bills Set data limits and turn overage protection on or off Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass Home Services customers can: Upgrade internet plan Monitor data usage Easily manage Pik TV and Optik TV channels, theme packs and premium selections Manage Wi-Fi Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think. Please note: My TELUS requires iOS 13.0 or later. Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible. My TELUS is optimized for iPhone.
MySmartH
Control home appliances remotely and simultaneously from anywhere. Set timers for automated functions and easily share device access with family members. Connect your devices quickly and efficiently.
- Remote appliance control
- Simultaneous multi-device control
- Automated timer functions
- Device sharing with family
- Easy device connection
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SmartHome1. Remote control: control home appliances from anywhere2. Simultaneously control: control multiple devices with one App3. Timer: set timer to perform multiple functions 4. Device sharing: One tap to share devices among family members5. Easy connection: easily and quickly connect App to devices
Screenshots
Verdict
The clearest difference is update cadence: My TELUS at every 2 weeks against MySmartH's every 3 months. My TELUS also leads on ratings volume (381 vs 6) and rating (4.2 vs 4.0). MySmartH's advantage is device support (4 vs 1) and iOS requirement (13.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My TELUS holds the better App Store score, 4.2 against 4.0. That said, the two scores are not equally well evidenced: My TELUS has 381 ratings behind it against 6, so its average is the more settled of the two.
My TELUS ships an update every 2 weeks, MySmartH every 3 months. The most recent releases landed on November 7, 2026 and November 3, 2026 respectively.
| Parameter | My TELUS | MySmartH |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (381 ratings) — better | 4.0 (6 ratings) |
| Positive reviews | 18.9% of reviews | — |
| Number of ratings | 381 — better | 6 |
| Update frequency | Every 2 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod, Apple Watch — better |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 274 MB | 228 MB |
| Age rating | 4+ | 4+ |
| Developer | TELUS Communications Inc. | smarth technology limited |
Customer experience
My TELUS
MySmartH
Bugs and requests
My TELUS
Reported bugs
4 issues- Login issues
- Billing information not loading
- Optik TV features not working
- Inconsistent language and location settings
Requested features
3 requests- Dark Mode
- Improve TV management
- Better data usage tracking
MySmartH
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My TELUS
No in-app purchases
MySmartH
No in-app purchases
