My TELUS vs Altima Smart Home
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My TELUS
Manage your TELUS services, including bills, data, and TV packages, from your mobile device. Securely log in, pay bills, monitor usage, and access customer support 24/7.
- View and pay bills
- Enable data limit notifications
- Manage services
- Facial/fingerprint login
- 24/7 chatbot support
- Monitor data usage
- Manage TV channels
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With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you. Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go. Easily access your account to: Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments Check account balances Update your profile Learn about special offers and rewards Mobility customers can: Monitor monthly data, text and voice usage with Siri Shortcuts Download and view past bills Set data limits and turn overage protection on or off Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass Home Services customers can: Upgrade internet plan Monitor data usage Easily manage Pik TV and Optik TV channels, theme packs and premium selections Manage Wi-Fi Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think. Please note: My TELUS requires iOS 13.0 or later. Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible. My TELUS is optimized for iPhone.
Altima Smart Home
Manage your home network with this smart home application. It provides parental controls, network security features, and the ability to set up guest Wi-Fi networks.
- Home network management
- Parental controls
- Network security
- Guest Wi-Fi setup
- SSID management
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Altima Smart Home is a Smart Home Mobile Application that allows subscribers to fully manage their home network. This app offers parental controls, network security, setting up guest Wi-Fi networks, and managing your SSID..
Screenshots
Verdict
The clearest difference is rating: Altima Smart Home at 5.0 against My TELUS's 4.1. Altima Smart Home also leads on review sentiment (33% vs 16%). My TELUS's advantage is update cadence (every 2 weeks vs every 3 months) and ratings volume (298 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Altima Smart Home holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: My TELUS has 298 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 16% of My TELUS's written reviews are positive against 33% of Altima Smart Home's.
My TELUS ships an update every 2 weeks, Altima Smart Home every 3 months. The most recent releases landed on September 28, 2026 and August 12, 2026 respectively.
| Parameter | My TELUS | Altima Smart Home |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (298 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 16.1% of reviews | 33.3% of reviews — better |
| Number of ratings | 298 — better | 1 |
| Update frequency | Every 2 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 269 MB | 130 MB |
| Age rating | 4+ | 17+ |
| Developer | TELUS Communications Inc. | TELUS Communications Inc. |
Customer experience
My TELUS
Altima Smart Home
Bugs and requests
My TELUS
Reported bugs
4 issues- Login issues
- Billing information not loading
- Optik TV features not working
- Inconsistent language and location settings
Requested features
3 requests- Dark Mode
- Improve TV management
- Better data usage tracking
Altima Smart Home
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My TELUS
No in-app purchases
Altima Smart Home
No in-app purchases
Questions
Is My TELUS free?
Is Altima Smart Home free?
Which has better reviews, My TELUS or Altima Smart Home?
Do My TELUS or Altima Smart Home have ads?
Which is updated more often, My TELUS or Altima Smart Home?
Other comparisons
